Pass with 1Z0-1064-21 Practice Materials 100% for sure
Study and Prepare with Oracle 1Z0-1064-21 study material, That's Easy to pass With PracticeMaterial!
Updated: Sep 18, 2026
No. of Questions: 78 Questions & Answers with Testing Engine
Download Limit: Unlimited
The latest and reliable 1Z0-1064-21 Practice Materials with the best key knowledge is for easy pass!
Pass your real exam with PracticeMaterial latest 1Z0-1064-21 Practice Materials one-time. All the core knowledge of Oracle 1Z0-1064-21 exam practice material are valid and reliable, compiled and edited by the experienced experts team, which can help you to deal the difficulties in the real test and pass the Oracle 1Z0-1064-21 exam certainly.
100% Money Back Guarantee
PracticeMaterial has an unprecedented 99.6% first time pass rate among our customers. 
We're so confident of our products that we provide no hassle product exchange.
- Best exam practice material
- Three formats are optional
- 10 years of excellence
- 365 Days Free Updates
- Learn anywhere, anytime
- 100% Safe shopping experience
- Instant Download: Our system will send you the products you purchase in mailbox in a minute after payment. (If not received within 12 hours, please contact us. Note: don't forget to check your spam.)
1Z0-1064-21 Online Engine
- Online Tool, Convenient, easy to study.
- Instant Online Access
- Supports All Web Browsers
- Practice Online Anytime
- Test History and Performance Review
- Supports Windows / Mac / Android / iOS, etc.
- Try Online Engine Demo
1Z0-1064-21 Self Test Engine
- Installable Software Application
- Simulates Real Exam Environment
- Builds 1Z0-1064-21 Exam Confidence
- Supports MS Operating System
- Two Modes For Practice
- Practice Offline Anytime
- Software Screenshots
1Z0-1064-21 Practice Q&A's
- Printable 1Z0-1064-21 PDF Format
- Prepared by 1Z0-1064-21 Experts
- Instant Access to Download
- Study Anywhere, Anytime
- 365 Days Free Updates
- Free 1Z0-1064-21 PDF Demo Available
- Download Q&A's Demo
Oracle 1Z0-1064-21 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle B2B Service 2021 Implementation Essentials |
| Exam Number: | 1Z0-1064-21 |
| Exam Duration: | 90 minutes |
| Related Certifications: | Oracle CX Service Oracle Fusion Service Oracle Cloud CX Certifications |
| Available Languages: | English |
| Real Exam Qty: | 55-65 |
| Passing Score: | 65-68% |
| Exam Format: | Multiple Choice, Multiple Response |
| Certificate Validity Period: | Oracle certifications typically do not expire for legacy exams, but may be tied to product release version (2021 release-based) |
| Exam Price: | USD 245 |
| Recommended Training: | Oracle University Training Oracle CX Service Learning Path |
| Exam Registration: | Oracle Certification Registration Oracle Certification Exam Details |
| Sample Questions: | Oracle 1Z0-1064-21 Sample Questions |
| Exam Way: | Online proctored or test center (Pearson VUE) |
| Pre Condition: | Basic knowledge of Oracle CX Service or Oracle Cloud applications is recommended. Experience with B2B service processes is helpful but not mandatory. |
Oracle 1Z0-1064-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| B2B Service Overview | - Core concepts of Oracle CX Service Cloud - Oracle B2B Service architecture and components |
| Integrations and Extensions | - Integration with Oracle CX applications - REST/SOAP services usage in B2B Service |
| Reporting and Analytics | - Standard reports and dashboards - Analytics configuration for service performance |
| Configuration and Setup | - User roles and security configuration - Business rules and service workflows - Service environment setup |
| Knowledge Management | - Knowledge base configuration - Article lifecycle and publishing |
| Service Request Management | - SLAs and escalation management - Queues, assignment, and routing - Service request creation and lifecycle |
Oracle B2B Service 2021 Implementation Essentials Sample Questions:
You have been asked to manage the availability of Knowledge articles. The requirement is that agents, internal users, and external users should all have a way of accessing the articles.
Which threeoptions achieve your customer's requirement?
- A. Make them availableto employees and agents via My Knowledge.
- B. Make them available for users with the "Knowledge Analyst" and "Knowledge Manager" roles only.
- C. Make them available to external users by giving them access to the internal "My Knowledge" page.
- D. Make them available externally to customers via My Digital Customer Service (DCS).
- E. Make them available internally to agents as part of the Service Request Knowledge Panel.
Correct Answer: A,B,D 🗳️
Which four actions does the REST API for Service Requests (SRs) allow?
- A. Update SR milestone
- B. Create SR
- C. Update SR assignee
- D. Delete SR by SR number
- E. Delete SR by SR title
Correct Answer: A,B,C,D 🗳️
Your customer is not able to use category filters for search and recommended results of Knowledge articles in his environment.
Which of the following is causing this behavior?
- A. The profile CSO_ENABLE_KNOWLEDGE_FAVORITING is set to N.
- B. The batch job for recommendations has not been executed.
- C. The profile CSO_ENABLE_SVC_KMHOME is set to Y.
- D. The profile CSO_ENABLE_CATEGORY_FILTER is set to N.
- E. The user doesn't have the role ENABLE_LOCALE_FILTER_ROLE.
Correct Answer: E 🗳️
Your client has already established a product catalog of sales products and now wants to include service products to categorize service requests. You suggest the creation of a newcatalog.
What are two advantages of creating a new service catalog instead of using an existing one?
- A. requires less work and effort
- B. allows use of a simpler hierarchy
- C. allows you to use the same product hierarchy as sales
- D. allows the display of a product hierarchy specifically for service purposes
Correct Answer: A,C 🗳️
What three things should you do once you have established a global default coverage?
- A. Create an ESS job to Aggregate Service Requests.
- B. Use Application Composer to configure warning emails about milestone compliance events.
- C. Use Application Composer to include milestones on the Service Request Layout if desired.
- D. Createan ESS job to Monitor Service Request Milestones.
Correct Answer: A,C,D 🗳️
Thanks for all your help! I managed to pass my 1Z0-1064-21 exam with your Software version of 1Z0-1064-21 exam files!
By Lance
Your Q&As are very good for the people who do not have much time for their exam preparation. The materials are very accurate. With it, I passed 1Z0-1064-21 easily.
By Morgan
It is a wise decision for me to buy this 1Z0-1064-21 exam file. I only studied with it and passed my exam. Big thanks!
By Ira
Your 1Z0-1064-21 exam material is really excellent. I have finished my 1Z0-1064-21 exam yesterday.
By Les
I am a highly satisfied user of the 1Z0-1064-21 exam questions. I just passed my 1Z0-1064-21 exam.
By Nathaniel
I passed today! 1Z0-1064-21 exam dumps are well and solid!
By Richard
Disclaimer Policy: The site does not guarantee the content of the comments. Because of the different time and the changes in the scope of the exam, it can produce different effect. Before you purchase the dump, please carefully read the product introduction from the page. In addition, please be advised the site will not be responsible for the content of the comments and contradictions between users.
PracticeMaterial always adhere to the principle "Customer First" and aims to provide the valid and helpful 1Z0-1064-21 exam practice material to help examinees pass exam surely. Featured with the high quality and accurate questions and answers, PracticeMaterial 1Z0-1064-21 exam study material can help you pass the real test and get your desired certification as soon as possible.
Besides, we have the money back guarantee on the condition of failure. You just need to show us the failure score report and we will full refund you after confirming.
Frequently Asked Questions
What's the applicable operating system of the 1Z0-1064-21 test engine?
Online Test Engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
Online Test Engine supports offline practice, while the precondition is that you should run it with the internet at the first time.
Self Test Engine is suitable for windows operating system, running on the Java environment, and can install on multiple computers.
PDF Version: can be read under the Adobe reader, or many other free readers, including OpenOffice, Foxit Reader and Google Docs.
How often do you release your 1Z0-1064-21 products updates?
All the products are updated frequently but not on a fixed date. Our professional team pays a great attention to the exam updates and they always upgrade the content accordingly.
What kinds of study material PracticeMaterial provides?
Test Engine: 1Z0-1064-21 study test engine can be downloaded and run on your own devices. Practice the test on the interactive & simulated environment.
PDF (duplicate of the test engine): the contents are the same as the test engine, support printing.
How long can I get the 1Z0-1064-21 products after purchase?
You will receive an email attached with the 1Z0-1064-21 study material within 5-10 minutes, and then you can instantly download it for study. If you do not get the study material after purchase, please contact us with email immediately.
Can I get the updated 1Z0-1064-21 study material and how to get?
Yes, you will enjoy one year free update after purchase. If there is any update, our system will automatically send the updated study material to your payment email.
How does your Testing Engine works?
Once download and installed on your PC, you can practice 1Z0-1064-21 test questions, review your questions & answers using two different options 'practice exam' and 'virtual exam'.
Virtual Exam - test yourself with exam questions with a time limit.
Practice Exam - review exam questions one by one, see correct answers.
Do you have money back policy? How can I get refund if fail?
Yes. We have the money back guarantee in case of failure by our products. The process of money back is very simple: you just need to show us your failure score report within 60 days from the date of purchase of the exam. We will then verify the authenticity of documents submitted and arrange the refund after receiving the email and confirmation process. The money will be back to your payment account within 7 days.
Do you have any discounts?
We offer some discounts to our customers. There is no limit to some special discount. You can check regularly of our site to get the coupons.
Over 71480+ Satisfied Customers
Our Clients
The best valid practice material for better understanding of the real exam. Learn and prepare efficiently with the products of PracticeMaterial.
Contact Us
From Monday to Saturday
Support: Contact now
If you have any question please leave me your email address, we will reply and send email to you in 12 hours.
Copyright © 2026 PRACTICEMATERIAL.COM. All rights reserved. All trademarks are the property of their respective owners and we don't provide actual questions from any vendor. Privacy Policy