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Last Updated: Oct 13, 2026
No. of Questions: 200 Questions & Answers with Testing Engine
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In 2026, buying study material online comes down to two questions: is my payment safe, and is my information protected? PracticeMaterial answers both plainly — secure credit card payment and strict confidentiality — behind 200 practice questions for the ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) exam.
ServiceNow CIS-ITSM日本語 Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | Certified Implementation Specialist - IT Service Management |
| Exam Number: | CIS-ITSM |
| Real Exam Qty: | 65-80 |
| Exam Price: | USD $150-200 |
| Exam Format: | Multiple Select, Multiple Choice, Scenario-based |
| Passing Score: | 70% |
| Related Certifications: | CIS-SM (Service Mapping) CIS-CSD (Service Desk) CIS-FSM (Field Service Management) CSA (Certified System Administrator) CIS-CSM (Customer Service Management) |
| Available Languages: | Japanese, English, German |
| Exam Duration: | 90-120 |
| Certificate Validity Period: | 2 years (requires recertification) |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored exam through ServiceNow Training Portal or authorized Pearson VUE testing centers |
| Pre Condition: | Recommended: ServiceNow Certified System Administrator (CSA) certification and practical experience implementing ITSM processes on the ServiceNow platform |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification/certified-implementation-specialist-it-service-management.html |
ServiceNow CIS-ITSM日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: ServiceNow Platform Fundamentals | 15-20% | - ServiceNow architecture and UI navigation
|
| Topic 2: ITSM Framework and Setup | 20-25% | - Service catalog and service offerings
|
| Topic 3: Asset Management Integration | 5-10% | - Hardware and software asset tracking
|
| Topic 4: Problem Management | 10-15% | - Problem workflow and states
|
| Topic 5: Incident Management | 15-20% | - Incident creation and management
|
| Topic 6: Knowledge Management | 5-10% | - Knowledge base structure
|
| Topic 7: Service Level Management | 10-15% | - SLA definitions and metrics
|
| Topic 8: Configuration Management (CMDB) | 10-15% | - CMDB fundamentals
|
| Topic 9: Change Management | 15-20% | - Change request lifecycle
|
| Topic 10: Reporting and Analytics | 5-10% | - Performance analytics for ITSM
|
CIS-ITSM日本語 Exam Material FAQ
This package includes 200 practice questions for the ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) exam. Every answer is verified by an experienced team of experts, so you can trust what you study.
Yes. The online test engine runs entirely in a web browser, which is why it works identically on Windows, Mac, Android, and iOS without any installation. If you can open a browser, you can practice — on a computer at home or a phone on the move.
The ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) exam contains 65-80 questions, and you will have 90-120 minutes to complete them. Simulating this exact combination during practice builds both speed and accuracy.
The ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) exam requires a score of 70% to pass, and the official registration fee is USD $150-200. Thorough preparation is the most reliable way to protect that investment.
The PC test engine installs on Windows and runs on a standard Java environment, which most computers already have or can add in minutes. Once installed, it simulates the real exam scenario with timed sessions, automatic scoring, and mistake tracking — a full practice lab on your own computer.
The ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) practice questions are organized around the official exam objectives. Key topics include:
- ITSM Framework and Setup (20-25%)
- Reporting and Analytics (5-10%)
- Change Management (15-20%)
Coverage follows the official syllabus, so your practice time always maps to exam content.
Recommended: ServiceNow Certified System Administrator (CSA) certification and practical experience implementing ITSM processes on the ServiceNow platform
You can confirm the current eligibility requirements on the official CIS-ITSM日本語 exam page before you register.
ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) Sample Questions:
サービス ポートフォリオ分類では、サービス コミットメントはどのレベルに関連付けられていますか?
- A. ノード
- B. ポートフォリオ
- C. 提供
- D. サービス
Correct Answer: C 🗳️
Explanation: Only visible for PracticeMaterial members. You can sign-up / login (it's free).
問題レコードの存続期間中に、「再分析」ボタンをクリックしてライフサイクルを逆方向に進める機会があります
[再分析] ボタンをクリックすると、問題レコードにはどのような状態が設定されますか?
- A. 根本原因分析
- B. ドラフト
- C. 評価する
- D. 修正中
Correct Answer: A 🗳️
Explanation: Only visible for PracticeMaterial members. You can sign-up / login (it's free).
通知レコードのトリガー条件は何によって生成されるのですか？
- A. incident_comments メールスクリプトを使用する
- B. 送信タイミングタブの条件を変更します
- C. 受信者として特定のグループとユーザーを定義します
- D. イベント作成者への送信を有効にする
Correct Answer: B 🗳️
Explanation: Only visible for PracticeMaterial members. You can sign-up / login (it's free).
お客様は、社内ネットワークリクエストを閲覧できるユーザーを、ネットワーク部門のメンバーのみに制限したいと考えています。
これらの必要な変更を行うには、どの役割が必要ですか？
2つの回答を選択してください
- A. カタログマネージャー
- B. カタログエディター
- C. catalog_admin
- D. user_criteria_admin
Correct Answer: C,D 🗳️
Explanation: Only visible for PracticeMaterial members. You can sign-up / login (it's free).
特別なセキュリティ要件がない限り、リクエスト処理作業を実行するユーザーにはどのような役割が与えられますか?
- A. それまで
- B. タスクワーカー
- C. 履行者
- D. sc_fulfiller
- E. カタログ_フルフィラー
Correct Answer: A 🗳️
Explanation: Only visible for PracticeMaterial members. You can sign-up / login (it's free).
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