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Last Updated: Oct 22, 2026

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Salesforce Plat-UX-102 Practice Q&A's

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Prefer studying from paper, practicing offline, or testing yourself in a browser? PracticeMaterial offers the Plat-UX-102 practice questions as a printable PDF, a desktop test engine, and an online test engine, so your Salesforce Certified Platform Strategy Designer preparation fits your routine.

Salesforce Plat-UX-102 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Platform Strategy Designer (Plat-UX-102)
Exam Number:Plat-UX-102
Related Certifications:Salesforce Certified Platform Administrator
Salesforce Certified UX Designer
Salesforce Certified Experience Cloud Consultant
Certificate Validity Period:Not explicitly defined (Salesforce certifications typically require maintenance via Trailhead maintenance modules)
Exam Format:Scenario-based questions, Multiple choice
Real Exam Qty:60 scored questions + up to 5 unscored questions
Passing Score:70%
Exam Duration:105 minutes
Exam Price:$200 USD (varies by region)
Available Languages:Japanese, English
Recommended Training:Platform Strategy Designer Prep Path
Salesforce Strategy Designer Trailmix (Trailhead)
Exam Registration:Salesforce Certification Registration
Salesforce Webassessor Scheduling
Sample Questions: DOWNLOAD DEMO
Exam Way:Proctored online exam or onsite testing center
Pre Condition:Recommended 3+ years experience in strategy design or UX/product roles and 1–2 years experience on Salesforce Platform
Official Syllabus URL:https://trailhead.salesforce.com/en/credentials/strategydesigner

Salesforce Plat-UX-102 Exam Syllabus Topics:

SectionObjectives
Topic 1: Intangible Deliverables- Communication and visioning
  • 1. Storytelling for product strategy
    • 2. Vision presentation techniques
      - Stakeholder alignment
      • 1. Cross-functional relationship mapping
        • 2. Stakeholder engagement strategies
          Topic 2: Value Design- Challenge framing and problem definition
          • 1. Understanding organizational dynamics
            • 2. Defining effective challenge statements
              - Strategic direction
              • 1. Innovation opportunity identification
                • 2. Business outcome alignment
                  Topic 3: Tools and Artifacts- Co-creation methods
                  • 1. Stakeholder workshops
                    • 2. Design collaboration techniques
                      - Salesforce platform capabilities
                      • 1. Feasibility, desirability, viability assessment
                        • 2. High-level platform feature mapping

                          Everything Candidates Ask About the Plat-UX-102 Exam

                          The Salesforce Certified Platform Strategy Designer exam (exam code Plat-UX-102) is the official Salesforce exam that leads to the Salesforce Certified Platform Strategy Designer certification, sitting at the Professional level of the Salesforce certification track. It is also connected with Salesforce Certified UX Designer, Salesforce Certified Experience Cloud Consultant, Salesforce Certified Platform Administrator. If this is the credential you are working toward, the 154 practice questions at PracticeMaterial map directly to its objectives.

                          The Salesforce Certified Platform Strategy Designer exam includes 60 scored questions + up to 5 unscored questions questions, and you have 105 minutes to complete them. Divide the time limit by the question count and you get a tight average pace per item, so train yourself to flag time-consuming questions and return to them later instead of getting stuck. Before test day, run at least one full timed session in the PracticeMaterial test engine under the same limits — the clock should never surprise you.

                          The passing score for Salesforce Certified Platform Strategy Designer is 70%, and the official registration fee is $200 USD (varies by region). A failed attempt means paying that fee in full again, so your preparation budget deserves the same attention as your study plan. A practical rule: book your exam date only after you can finish a PracticeMaterial practice test comfortably above the passing score more than once.

                          According to Salesforce, candidates should meet the following before registering: Recommended 3+ years experience in strategy design or UX/product roles and 1–2 years experience on Salesforce Platform. Requirements can change, so confirm the latest details on the official exam page before you register.

                          You can register for the Salesforce Certified Platform Strategy Designer exam through the official channels below:

                          Exam delivery: Proctored online exam or onsite testing center.

                          Salesforce lists the following official training options for this exam:

                          Formal training builds the theory; pair it with the 154 practice questions from PracticeMaterial to find out whether you are genuinely ready for the exam.

                          Yes. A free PDF demo of the Plat-UX-102 practice questions is available to download, so you can judge the format and quality before paying anything. Every purchase also includes 365 days of free updates, and if your product expires you can extend the update service at a 50% discount.

                          Your order is covered by a conditional 100% money-back guarantee: if you take the corresponding exam within 60 days of purchase and do not pass, you may apply for a full refund. Exams taken within 3 days of purchase are not eligible, nor are free materials or expired orders, and the candidate name must match the payer name. To claim, submit a scanned enrollment slip and your official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer to keep studying? You can instead exchange your purchase for two free products of equal value while keeping the update service on your original one. Delivery itself is immediate: your product unlocks for instant download right after payment and a copy is emailed to you within a minute — if nothing arrives within 2 hours, contact our support team. There is no limit on the number of computers you can install it on.

                          The Salesforce Certified Platform Strategy Designer blueprint is divided into 3 major domains, starting with Tools and Artifacts, Intangible Deliverables, and Value Design. The full breakdown, including every subdomain and its weighting, is listed in the Exam Topics section above — review it against your own weak areas before scheduling the exam.

                          Salesforce Certified Platform Strategy Designer Sample Questions:

                          Question #1

                          A project team led by a strategy designer has just facilitated 3 weeks of user research. What should they do to identify key insights?

                          • A. Ask each team member to create insights based on their expertise and support with collected quotes.
                          • B. As a team, spend time affinity mapping, spotting patterns, and surfacing surprises.
                          • C. Plot insights on a 2x2 diagram of effort and impact, and align with stakeholders.
                          Reveal Solution  Discussion  0

                          Correct Answer: B  🗳️

                          Explanation: Only visible for PracticeMaterial members. You can sign-up / login (it's free).

                          Question #2

                          Customer service surveys and user feedback reveal Cloud Kicks ' users desire new features on the sales platform. How should the strategy designer collaborate with the UX designer to ensure those features are both viable and feasible?

                          • A. Identify user quotes to make the case.
                          • B. Co-create a journey map with users
                          • C. Align design implications to business goals.
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          Explanation: Only visible for PracticeMaterial members. You can sign-up / login (it's free).

                          Question #3

                          Cloud Kicks (CK) is going through a digital transformation exercise around its customer support capabilities.
                          CK ' s strategy designer suggests to include Omni-Channel as a part of the company ' s transformation discovery. Which channel is included in Salesforce Omni-Channel capabilities?

                          • A. Messaging
                          • B. Onsite Visit
                          • C. Self-Service
                          Reveal Solution  Discussion  0

                          Correct Answer: A  🗳️

                          Explanation: Only visible for PracticeMaterial members. You can sign-up / login (it's free).

                          Question #4

                          Cloud Kicks has a complex manufacturing process that allows several factories to contribute to the production of a custom footwear order. The design team is asked to make a new, more efficient process to reduce the time between order placement and delivery to customers. Which approach should the team use?

                          • A. Customer journey mapping
                          • B. Jobs To Be Done framework
                          • C. Business process modelling
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          Explanation: Only visible for PracticeMaterial members. You can sign-up / login (it's free).

                          Question #5

                          A strategy designer is leading a project to reimagine in-app communication on Cloud Kicks ' sales platform.
                          The CIO is a key decision-maker but appears to be neutral-and even, at times, a detractor- to the project.
                          What should the designer do to gain their alignment?

                          • A. Set up a conversation with the CIO to name the challenge and listen to their objections.
                          • B. Ask the sponsor to speak to the CIO on behalf of the project and explain how it meets team needs.
                          • C. Email the stakeholders reiterating project status and asking for any objections to the approach.
                          Reveal Solution  Discussion  0

                          Correct Answer: A  🗳️

                          Explanation: Only visible for PracticeMaterial members. You can sign-up / login (it's free).

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