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Updated: Sep 04, 2026
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Avaya 3306 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Exam |
| Exam Number: | 3306 |
| Available Languages: | English |
| Real Exam Qty: | 65 |
| Related Certifications: | Avaya Certified Implementation Specialist (ACIS) |
| Exam Format: | Multiple Choice |
| Exam Duration: | 110 minutes |
| Sample Questions: | Avaya 3306 Sample Questions |
| Exam Way: | Typically delivered through authorized Avaya/Pearson VUE testing centers; availability of online delivery depends on Avaya certification policies. |
| Pre Condition: | No mandatory prerequisite officially specified; intended for professionals implementing and maintaining Avaya Contact Recording and Avaya Quality Monitoring solutions. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3306 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Avaya Quality Monitoring | - Quality Monitoring Fundamentals
|
| Avaya Contact Recording | - Installation and Configuration
|
Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Sample Questions:
Question 1
Which two prerequisites must a technician take to ensure SQL 2008 is prepared correctly before the Quality Monitoring application can be installed? (Choose two)
A. Port 1433 must be blocked.
B. The SQL Server (MSSQLSERVER) service must be up and running.
C. The SQL 2008 server must be patched to service Pack 3.
D. Dynamic Port allocation should be turned on.
E. Port 1433 must be enabled.
Question 2
The Avaya contact Recorder is licensed for 10 Avaya Quality Monitoring agent seats.
Which configuration would be valid to use all 10 licenses?
A. Playback = 2, Record = 10
B. Playback = 10, Record = 2
C. Playback = 5, Record = 5
D. Playback = 0, Record = 0
Question 3
The Status Detail under the Enterprise Reporting --> App Admin --> ETL Status tab, shows task failed.
Which windows 2008 component specifically related to ETL should be checked?
A. Windows Component Services
B. Windows Task Scheduler
C. Windows Services
D. Windows Event Viewer
Question 4
For an Avaya Quality Monitoring Server, which three items should be backed up? (Choose three)
A. Avaya Quality Monitoring Windows Register key
B. eCorder directory
C. postgressql directory
D. Avaya Quality Monitoring Database
Question 5
Which three directories should be excluded from anti-virus software running on the Avaya Quality Monitoring Server? (Choose three)
A. Tomcat directory
B. SQL Server Files and directories
C. Program Files directory
D. PostgresSQL directory
E. QM directory
Solutions:
| Question 1 Answer: B,E | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: A,B,D | Question 5 Answer: A,B,C |
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