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Updated: Nov 07, 2026
No. of Questions: 190 Questions & Answers with Testing Engine
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Avaya 78202T Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IP Office™ Platform Support Online Test |
| Exam Number: | 78202T |
| Exam Format: | Multiple Choice |
| Exam Duration: | 45 minutes |
| Available Languages: | English |
| Passing Score: | 70% |
| Related Certifications: | ASTA-7720 Avaya IP Office Platform Technical Associate Implement |
| Exam Price: | $125 USD |
| Real Exam Qty: | 30 |
| Recommended Training: | Avaya IP Office training programs |
| Exam Registration: | Avaya Learning Portal |
| Sample Questions: | Avaya 78202T Sample Questions |
| Exam Way: | Online proctored exam (remote) |
| Pre Condition: | Recommended prerequisite: Avaya IP Office Platform Technical Associate Implement (ASTA-7720) |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 78202T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Status, Troubleshooting, and Alarm Management | - System Status Application monitoring - ISDN/PRI troubleshooting and alarm handling - System Monitor and debug tools - VoIP troubleshooting (latency, jitter, lag) |
| Topic 2: Understanding of Avaya IP Office Platform and Security Administration | - Core platform components and architecture - Security administration and service users - Session Border Controller and SIP security concepts |
| Topic 3: Call Flow Configuration and System Monitoring | - SIP line behavior and en bloc dialing - System Status Application (SSA) usage - ARS short codes and routing control - Incoming Call Routes (ICR) and call handling |
| Topic 4: Data Backup, Restoration, and System Upgrades | - Backup strategies and procedures - System restoration and recovery processes - Upgrade planning and execution |
| Topic 5: Integrated System Logging and Network Diagnostics | - Network diagnostics using tools such as Wireshark - System logging and event analysis |
Avaya IP Office™ Platform Support Online Test Sample Questions:
When installing IP Office Server Edition, which application needs to be installed on a separate server or hard drive partition?
- A. Voicemail Pro
- B. one-X® Portal
- C. Call Detail Records
- D. Avaya Contact Recorder
- E. Web Services
Correct Answer: D 🗳️
Explanation: Only visible for PracticeMaterial members. You can sign-up / login (it's free).
When ISDN/PRI calls are being disconnected, what tool should be utilized to troubleshoot the issue?
- A. Debug View with default filters
- B. System Monitor with enabled ISDN L3 filter options.
- C. Debug Manager on DTE port
- D. SSA Snapshot
Correct Answer: B 🗳️
Which two profile licenses, that are used for user configuration, can support the Avaya Workplace client for Desktop (Desktop/Tablet VoIP client)? (Choose two.)
- A. Office Worker User
- B. Basic User
- C. Remote Worker User
- D. Power User
Correct Answer: A,D 🗳️
Explanation: Only visible for PracticeMaterial members. You can sign-up / login (it's free).
A customer requires a Hunt Group to be created for their main incoming number. The Hunt Group should have four members and use longest wait logic. The user's extension should ring for 10 seconds before trying the next available person.
Which timer should be configured with a value of 10 seconds to achieve this requirement?
- A. Fall-back timer
- B. No answer time for the Hunt group
- C. The Hunt Group overflow timer
- D. No answer time for the User
Correct Answer: B 🗳️
Explanation: Only visible for PracticeMaterial members. You can sign-up / login (it's free).
On an IP 500 control unit that has 12 DS30 modules configured, what is the maximum number of ISDN/PRI trunks that can be configured?
- A. 6
- B. 4
- C. 8
- D. 3
Correct Answer: A 🗳️
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