Exam Code: 800-150
Exam Name: Supporting Cisco Devices for Field Technicians
Certification Provider: Cisco
Corresponding Certification: Cisco Certified Field Technician (CCT)

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Cisco 800-150 Exam Syllabus Topics:

Topic	Details
Topic 1	Cisco Software: This section of the exam measures the skills of a Network Engineer and discusses Cisco’s software systems and licensing. It explains the difference between IOS install and bundle modes and gives an overview of different licensing models. Students learn how to manage Cisco software images, including backing up, transferring, and installing images via FTP, TFTP, or USB. It also covers how to handle configuration files to keep devices running properly and ensure smooth upgrades or replacements.
Topic 2	Common Service Tasks and Tools: This section of the exam measures the skills of a Technical Support Engineer and focuses on tasks commonly needed to manage Cisco devices. It explains how devices boot up, introduces common Cisco IOS commands, and identifies tools for file management. It shows how to confirm physical connections, remotely access devices, and connect to the console port. It also covers how to capture the status of a device, recover passwords, and replace devices by using proper tools. Students are also taught how to find serial numbers on Cisco equipment to assist with support and maintenance activities.
Topic 3	Cisco Infrastructure and Collaboration Infrastructure: This section of the exam measures the skills of a Collaboration Engineer and focuses on Cisco infrastructure devices, endpoints, and collaboration technologies. It introduces network devices, collaboration endpoints like IP phones and video systems, and explains on-premises collaboration deployments using tools like Cisco Unified Communications Manager. It also covers how video systems integrate into collaboration environments and highlights Cisco’s cloud services for enterprise communication, including Webex Meetings, Webex Teams, and hosted collaboration solutions.
Topic 4	Networking Foundations: This section of the exam measures the skills of a Network Engineer and covers the basic building blocks of computer networking. It explains different types of networks like local area networks and wireless networks, and introduces lightweight wireless LANs. It describes the layers of communication models like the OSI model and TCP IP stack, and explains how data moves across networks. It also discusses the physical cabling used in networks, such as Ethernet and fiber optics. Students will learn about network switching, IP addressing, subnetting, and routing at Layer 3. The section also introduces Cisco’s campus network devices, data center switches, UCS servers, and collaboration devices, describing their roles and functions in the network.
Topic 5	Cisco Hardware Replacement: This section of the exam measures the skills of a Technical Support Engineer and teaches how to safely and correctly replace Cisco hardware. It explains safety procedures such as creating safe work zones and handling electrostatic discharge. Students learn the step-by-step processes to replace a wide range of Cisco devices, from switches and routers to firewalls, UCS servers, and collaboration endpoints. It also covers configuring Cisco NX-OS software, including understanding operating modes, boot procedures, and password recovery, and introduces Cisco collaboration endpoint solutions like IP phones and video systems.

Reference: https://www.cisco.com/site/us/en/learn/training-certifications/exams/fldtec.html

Cisco 800-150 Exam Overview:

Certification Vendor:	Cisco
Exam Name:	Supporting Cisco Devices for Field Technicians
Exam Number:	800-150
Certificate Validity Period:	Typically 3 years (Cisco certification standard, subject to Cisco policy updates)
Exam Format:	Multiple choice, Scenario-based questions
Related Certifications:	Cisco Certified Support Technician (CCST) Networking
Available Languages:	English
Recommended Training:	Cisco Learning Network CCST Field Technician Training (Cisco Learning)
Exam Registration:	Pearson VUE Cisco Exams Cisco Certification Registration
Sample Questions:	Cisco 800-150 Sample Questions
Exam Way:	Online proctored exam or Pearson VUE test center
Pre Condition:	No formal prerequisites required; basic networking knowledge recommended
Official Syllabus URL:	https://www.cisco.com/site/us/en/learn/training-certifications.html

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