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Updated: Jul 17, 2026
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SAP C-C4HCBU1808 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Commerce Cloud Business User (1808) |
| Exam Number: | C_C4HCBU1808 |
| Certificate Validity Period: | 12 months |
| Exam Duration: | 180 minutes |
| Real Exam Qty: | 80 |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Multiple Response |
| Passing Score: | 65% |
| Related Certifications: | SAP Certified Application Associate - SAP Commerce Cloud Developer SAP Certified Development Associate - SAP Commerce Cloud |
| Exam Price: | USD 500 (may vary by region) |
| Recommended Training: | SAP Commerce Cloud Business User Training Courses SAP Learning Journey: SAP Commerce Cloud Business User |
| Exam Registration: | SAP Certification Portal |
| Sample Questions: | SAP C-C4HCBU1808 Sample Questions |
| Exam Way: | Online proctored or onsite testing via SAP authorized exam centers |
| Pre Condition: | Basic knowledge of SAP Commerce Cloud business processes is recommended. No mandatory prerequisite certification. |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4hcbu1808-sap-certified-application-associate-sap-commerce-cloud-business-user/ |
SAP C-C4HCBU1808 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer and Order Management | - Customer Management
|
| Topic 2: Merchandising and Storefront Management | - Assortments and Categories
|
| Topic 3: Product Content Management | - Product Information Management (PIM)
|
| Topic 4: Marketing and Promotions | - Personalization
|
| Topic 5: SAP Commerce Cloud Fundamentals | - Business User Roles and Navigation
|
SAP Certified Application Associate - SAP Commerce Cloud Business User Sample Questions:
1. What does the Assisted Service Module enable a customer sales and service agent to do? (3)
A) Search for a customer's account or session
B) Create a voucher on behalf of the customer
C) Create a new customer account on the customer's behalf
D) Override the rules of a promotion on behalf the customer
E) View or edit the customer's cart using the 360 degree customer view
2. How can you create new CMS components in SmartEdit in order to display them in storefront? (2)
A) Create a new component on a page content slot
B) Create a new component on a content page
C) Create a new component on a page template content slot
D) Create a new component on a page by providing the layout parameters and the viewport
3. In SAP Commerce, where can you configure Availability to Promise?
A) In the BackOffice Customer Support Cockpit
B) ln the BackOffice Administration Cockpit
C) In the BackOffice Adaptive Search Perspective
D) In the BackOffice Order Fulfillment Cockpit
4. What happens when you recover a saved version of a page in SmartEdit? (2)
A) You will be able to edit the version you have recorded
B) You will NOT be able to edit the recovered version
C) You will be prompted to save your work as a new version
D) Your unsaved work will be saved as a new version automatically
5. Which SAP solutions can be integrated with SAP Commerce out-of-the-box? (3)
A) SAP Marketing Cloud
B) SAP Customer Engagement Center
C) SAP Revenue Cloud
D) SAP Sales and Distribution
E) SAP Materials Management
Solutions:
| Question # 1 Answer: A,C,E | Question # 2 Answer: A,C | Question # 3 Answer: B | Question # 4 Answer: B,C | Question # 5 Answer: A,B,C |
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