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Updated: Sep 23, 2026
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IBM C2010-939 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Tivoli Change and Configuration Management Database V7.1.1 Implementation |
| Exam Number: | C2010-939 |
| Exam Price: | USD 200 (may vary by region) |
| Real Exam Qty: | 50 - 65 |
| Exam Duration: | 90 minutes |
| Passing Score: | 61% - 65% |
| Exam Format: | Scenario-based questions, Multiple choice |
| Related Certifications: | IBM Tivoli Change and Configuration Management Database (CCMDB) IBM Tivoli Service Management |
| Certificate Validity Period: | Typically 2 years (IBM certification policy may vary) |
| Available Languages: | English |
| Recommended Training: | IBM Tivoli CCMDB Training |
| Exam Registration: | Pearson VUE IBM Exams IBM Certification Registration |
| Sample Questions: | IBM C2010-939 Sample Questions |
| Exam Way: | Proctored exam delivered online or at authorized testing centers (Pearson VUE) |
| Pre Condition: | Recommended experience with IBM Tivoli Service Management tools and ITIL foundation knowledge |
| Official Syllabus URL: | https://www.ibm.com/training/certification |
IBM C2010-939 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Configuration and Administration | - User roles and security configuration - Configuring CCMDB components - Data synchronization and reconciliation |
| Topic 2: Integration and Data Management | - Integration with Tivoli Process Manager - Data import/export mechanisms - Integration with discovery tools |
| Topic 3: Architecture and Concepts | - ITIL-aligned configuration management concepts - CMDB data model and relationships - Tivoli CCMDB architecture overview |
| Topic 4: Installation and Deployment | - Deployment architecture components - Installation prerequisites and system requirements - Initial configuration steps |
| Topic 5: Maintenance and Troubleshooting | - Troubleshooting common CCMDB issues - Monitoring system health - Performance tuning and optimization |
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