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Updated: Jul 21, 2026
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Peoplecert CMS7 Deutsch Exam Overview:
| Certification Vendor: | PeopleCert |
| Exam Name: | ITIL Foundation Certificate in IT Service Management (ITIL V3 Foundation) |
| Exam Number: | CMS7 |
| Exam Duration: | 60 minutes |
| Exam Format: | Multiple choice, Closed book, Single correct answer per question |
| Related Certifications: | ITIL 4 Foundation ITIL Intermediate Lifecycle ITIL Practitioner |
| Passing Score: | 65% (26 out of 40) |
| Real Exam Qty: | 40 multiple-choice questions |
| Available Languages: | English, Additional localized languages may vary by region |
| Certificate Validity Period: | Lifetime (no expiration for ITIL V3 Foundation certificate) |
| Exam Price: | Varies by region (typically ~USD 250–400 equivalent) |
| Recommended Training: | ITIL Official Training (PeopleCert / Axelos Accredited) |
| Exam Registration: | PeopleCert Exam Registration |
| Sample Questions: | Peoplecert CMS7 Deutsch Sample Questions |
| Exam Way: | Online proctored exam or authorized test center (via PeopleCert) |
| Pre Condition: | No formal prerequisites required |
| Official Syllabus URL: | https://www.peoplecert.org |
Peoplecert CMS7 Deutsch Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Key ITIL Functions and Roles | - Application management - Service desk - Technical management |
| Service Management as a Practice | - Concepts of service and value creation - Stakeholders and value co-creation |
| ITIL Service Lifecycle | - Continual Service Improvement
|
Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) Sample Questions:
1. Zu welchen Prozessen gehört es, zu verstehen, wie die Nutzung von Services durch Kunden im Laufe des Business Lifecycle variiert?
A) Service Level Management
B) Service Portfolio Management
C) Management der Komponentenkapazität
D) Nachfragemanagement
2. Kundenwahrnehmungen und Geschäftsergebnisse helfen zu definieren, was?
A) Key Performance Indicators (KPIs)
B) Gesamtbetriebskosten (TCO)
C) Der Wert einer Dienstleistung
D) Kundenzufriedenheit
3. Welche der folgenden Availability Management-Aktivitäten werden als proaktiv und nicht als reaktiv eingestuft?
1. Überwachung der Systemverfügbarkeit
2. Designing Verfügbarkeit in eine vorgeschlagene Lösung
A) Keine der oben genannten
B) Beides
C) 2 nur
D) 1 nur
4. Welche der folgenden Aussagen ist die BESTE Definition eines Vorfalls?
A) Eine Warnung, dass ein Schwellenwert erreicht wurde, sich etwas geändert hat oder ein Fehler aufgetreten ist
B) Eine Statusänderung, die für die Verwaltung eines Konfigurationselements oder eines IT-Service von Bedeutung ist
C) Eine ungeplante Unterbrechung eines IT-Dienstes oder eine Verringerung der Qualität eines IT-Dienstes
D) Verlust der Fähigkeit, die Spezifikation einzuhalten oder die erforderliche Leistung zu erbringen
5. Welche der folgenden Hauptziele hat das Incident Management?
1.So erkennen Sie automatisch Ereignisse, die sich auf den Service auswirken
2.Um den normalen Servicebetrieb so schnell wie möglich wiederherzustellen
3. Minimierung nachteiliger Auswirkungen auf den Geschäftsbetrieb
A) nur 1 und 2
B) nur 2 und 3
C) Alle oben genannten
D) nur 1 und 3
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: B |
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