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Updated: Jul 19, 2026
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The Exin IT Service Management Foundation based on ISO / IEC 20000 Certification includes only one EX0-115 certification exam.
EXIN EX0-115日本語 Exam Overview:
| Certification Vendor: | EXIN |
| Exam Name: | EXIN IT Service Management Foundation based on ISO/IEC 20000 |
| Exam Number: | EX0-115 |
| Available Languages: | English |
| Exam Format: | Multiple Choice |
| Related Certifications: | EXIN IT Service Management Foundation ISO/IEC 20000 Foundation |
| Certificate Validity Period: | Lifetime (no expiry) |
| Passing Score: | 65% (approx. 26/40) |
| Exam Price: | Varies by region |
| Exam Duration: | 60 minutes |
| Real Exam Qty: | 40 |
| Sample Questions: | EXIN EX0-115日本語 Sample Questions |
| Exam Way: | Computer-based exam (online proctored or test center) |
| Pre Condition: | No formal prerequisites required |
| Official Syllabus URL: | https://www.exin.com |
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EXIN EX0-115日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Relationship Processes | - Business Relationship Management - Supplier Management |
| Service Management System (SMS) | |
| IT Service Management Concepts | |
| Resolution Processes | - Incident Management - Problem Management |
| ISO/IEC 20000 Standard Overview | |
| Control Processes | - Configuration Management - Change Management |
| Service Delivery Processes | - Information Security Management - Capacity Management - IT Service Continuity Management - Service Level Management - Availability Management |
| Plan-Do-Check-Act (PDCA) Cycle |
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