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Updated: Jul 19, 2026
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HP HP2-B102 Exam Overview:
| Certification Vendor: | HP |
| Exam Name: | HP Imaging and Printing Sales Fundamentals Exam |
| Exam Number: | HP2-B102 |
| Available Languages: | English |
| Real Exam Qty: | 62-72 |
| Exam Format: | Multiple Choice Questions (MCQ) |
| Exam Duration: | 60 minutes |
| Recommended Training: | HP Learning Center / HP Sales Training Resources |
| Exam Registration: | HP Certification Portal / Pearson VUE |
| Sample Questions: | HP HP2-B102 Sample Questions |
| Exam Way: | Online, web-based, timed exam delivered via HP certification platform (Pearson VUE or HP learning portal) |
| Pre Condition: | No formal prerequisites required; basic knowledge of IT or printing solutions recommended. |
| Official Syllabus URL: | https://www.pearsonvue.com/us/en/hpi.html |
HP HP2-B102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Printing solutions and services | - Managed print services basics
|
| Topic 2: Customer solutions positioning | - Competitive positioning
|
| Topic 3: Imaging and Printing Fundamentals | - HP imaging and printing portfolio overview
|
HP Imaging and Printing Sales Fundamentals Sample Questions:
1. Which question is a typical cross-selling phrase?
A) Would you benefit from a single-function device instead of an MFP?
B) Would you benefit from increasing the number of MFPs in your fleet?
C) Would you benefit from a duplex model?
D) Would you like to add an HP Care Pack to your HP MFP?
2. What does the stored job feature allow you to do?
A) store a print job on the network until you decide to release it
B) store a print job on your computer until you decide to release it
C) store a print job on the server until you decide to release it
D) store a print job on the printer until you decide to release it
3. What are key value propositions for replacing aging HP imaging and printing devices? (Select two.)
A) to reduce security configurations
B) to use less paper
C) to improve document quality and effectiveness
D) to improve HP device manageability
E) to allow employees to have personal printers
4. What is one reason to outsource the printing of marketing materials?
A) to order a large quantity with static information
B) to print only the quantity you need
C) to be able to make changes on short notice
D) to make it easy to reorder small quantities if you run out of the original print run
5. Which strategy did HP employ on its corporate campuses to conserve resources?
A) configured the default on printers to duplexing for all interoffice communication
B) provided all employees with free city bus passes
C) turned off the lights after 6 pm
D) required all employees to shut off their printers before they left for the day
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: A,C | Question # 4 Answer: A | Question # 5 Answer: D |
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