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Updated: Jul 28, 2026
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Microsoft MB-220 Exam Overview:
| Certification Vendor: | Microsoft |
| Exam Name: | Microsoft Dynamics 365 Marketing Functional Consultant |
| Exam Number: | MB-220 |
| Exam Price: | $165 USD |
| Available Languages: | English, Spanish, German, French, Portuguese (Brazil), Italian, Japanese, Chinese (Simplified) |
| Exam Duration: | 120 minutes |
| Certificate Validity Period: | 2 years |
| Exam Format: | Multiple choice, Multiple response, Case study, Scenario-based |
| Real Exam Qty: | 40-60 |
| Passing Score: | 700/1000 |
| Related Certifications: | Microsoft Certified: Power Platform Functional Consultant Associate |
| Recommended Training: | Microsoft Learn Learning Paths |
| Exam Registration: | Pearson VUE Microsoft Learn Registration |
| Sample Questions: | Microsoft MB-220 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | Recommended: Exam PL-200: Microsoft Power Platform Functional Consultant; experience with Dynamics 365 marketing applications |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-220/ |
What preparation steps should you follow to succeed?
The secret of preparing adequately for any Microsoft certification test, including MB-220, lies in long learning and thoroughly understanding of all the exam concepts. A great preparation process can help the candidates refresh their skills and the concepts related to the test while providing them with all the important insights. The Microsoft MB-220 exam prep process should comprise of the following steps:
Step 1: Carefully Go Through the Exam Objectives
The first step that the students should follow is to ensure that they are conversant with the MB-220 skills outline. A detailed list of the exam objectives can be downloaded directly from the certification website.
Concluding Words
With in-depth cognizance of Microsoft Dynamics 365 Marketing, the Microsoft MB-220 exam is here to leverage the expertise that any functional consultant and developer requires to accomplish regular operations. To weave success in such a test, having holds of quality study materials like official instructor-led training and books is essential. These study supplies allow an applicant to become exam-ready in an effective manner without plenty of time constraints.
Reference: https://www.microsoft.com/en-us/learning/exam-mb-220.aspx
Microsoft MB-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage leads, contacts, and accounts | 1-5% | - Create and manage records - Implement lead scoring and qualification |
| Topic 2: Manage segments and preferences | 15-20% | - Manage subscription centers and preferences - Create and manage segments - Manage consent and compliance |
| Topic 3: Manage events and webinars | 10-15% | - Manage registrations and attendance - Plan and configure events - Integrate with webinar platforms |
| Topic 4: Manage customer journeys | 20-25% | - Test, publish, and monitor journeys - Implement automation and branching logic - Design and implement journeys |
| Topic 5: Configure Dynamics 365 Customer Insights – Journeys | 10-15% | - Configure forms, pages, and templates - Configure application settings - Configure integration with other services |
| Topic 6: Manage marketing channels | 25-30% | - Manage text messages and push notifications - Create and manage marketing emails - Design and publish marketing pages and forms |
| Topic 7: Analyze insights and reports | 10-15% | - Measure campaign performance - Create and interpret reports and dashboards |
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Frequently Asked Questions
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Online Test Engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
Online Test Engine supports offline practice, while the precondition is that you should run it with the internet at the first time.
Self Test Engine is suitable for windows operating system, running on the Java environment, and can install on multiple computers.
PDF Version: can be read under the Adobe reader, or many other free readers, including OpenOffice, Foxit Reader and Google Docs.
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