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Pegasystems PEGACSSA72V1 Exam Overview:
| Certification Vendor: | Pegasystems |
|---|---|
| Exam Name: | Certified Senior System Architect (CSSA) 72V1 |
| Exam Number: | PEGACSSA72V1 |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 90 minutes |
| Exam Price: | USD 190 |
| Passing Score: | 70% |
| Exam Format: | Scenario-based items, Multiple-choice questions |
| Real Exam Qty: | 60-62 |
| Available Languages: | Portuguese (Brazilian), French, English, Japanese |
| Related Certifications: | Certified System Architect (CSA) Certified Lead System Architect (CLSA) |
| Recommended Training: | Pega Academy CSSA Training |
| Exam Registration: | Pearson VUE Registration Pega Academy Certification Portal |
| Sample Questions: | Pegasystems PEGACSSA72V1 Sample Questions |
| Exam Way: | Online proctored or in-person at Pearson VUE authorized test centers |
| Pre Condition: | Active Pega Certified System Architect (CSA) certification; recommended 12+ months hands-on Pega development experience |
| Official Syllabus URL: | https://academy.pega.com/certification/cssa |
Pegasystems PEGACSSA72V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Application Design and Construction | 25% | - Rule Resolution and Reuse - Enterprise Class Structure - Circumstancing and Specialization - Application Layering |
| Topic 2: Performance and Debugging | 10% | - Application Optimization - Log Analysis - Troubleshooting Tools |
| Topic 3: Security and Access Control | 10% | - Privileges and Access Roles - Data Security - Authentication and Authorization |
| Topic 4: Reporting | 5% | - Report Definitions - Business Reporting Configuration |
| Topic 5: Advanced Case Management | 20% | - Case Life Cycle Design - Routing and Work Queues - Parallel Processing and Subcases - Service Level Agreements |
| Topic 6: Data Modeling and Integration | 20% | - Integration Error Handling - Connectors and Services - Data Pages and Data Sources - Data Transforms and Mapping |
| Topic 7: User Experience | 10% | - Pega Web Mashup - Responsive UI Design - Harnesses and Sections |
Pegasystems Certified Senior System Architect (CSSA) 72V1 Sample Questions:
Which of the following requirements can be implemented using Next Best Action?
- A. Identify why response rates for a campaign in a region are lower than the company average.
- B. Provide problem-solving guidance for customer service representatives so every customer is treated consistently.
- C. Provide the customer service representative with a list of potential reasons the customer has called.
- D. Reduce average handle time of each customer interaction to less than two minutes per incident.
Correct Answer: B 🗳️
You are updating a system of record using a SOAP connector. If the system of record is unavailable, you want to retry after an hour. If it is still unavailable after an hour, a notification should be sent to a system administrator.
How do you implement this requirement?
- A. Implement the logic in the connector's error handler flow.
- B. Use a transition condition in the activity step invoking the connector.
- C. Implement the logic in the data page's response data transform.
- D. Customize the standard pxErrorHandlingTemplate data transform.
Correct Answer: D 🗳️
An application retrieves data from an external system of record. The data is used for display purposes only.
Select the configuration option for the data page that ensures that the data is always current.
- A. Configure the property as a Page property and select the Copy data from a data page option to copy the data from the data page.
- B. Configure the property as a Page property and select the Manual data option. Use a data transform to populate the page.
- C. Configure the property as a Single Value property. Use the Automatic reference to class instance option to link to the data.
- D. Configure the property as a Page property and select the Refer to a data page option to point to the data page.
Correct Answer: C 🗳️
Items selected by a user need to be copied to a page list property. How would you copy over the items?
- A. Create a data transform and call the data transform from a utility shape.
- B. Create a declare expression with the page list property as the target.
- C. Add a data transform to the flow action as a post-processing action.
- D. Create a validate rule to copy the selected items.
Correct Answer: C 🗳️
In which two of the following situations would you simulate an integration? (Choose Two)
- A. The service has slow response times.
- B. The connector is configured to use global resource settings.
- C. The service is not available yet.
- D. You need to test each flow path in the case processing.
Correct Answer: B,D 🗳️
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