Salesforce Certified Omnistudio Consultant Sample Questions:

1. A company needs a guided process for their internal support department that will provide the following functionality:
* Allow the user to enter their employee id
* Retrieve name, mobile phone, title, and email using the employee id
* Display the user's details on a page
* On another page, allow the user to enter case details, including subject, category, severity, and description Which three elements should the consultant recommend to meet these requirements using an OmniScrip?
Choose 3 answers

A) Steps
B) Messaging
C) DataRaptor Extract Action
D) Calculation Action
E) DataRaptor Post Action

2. which two of the following use cases are best solved using Calculation Procedures & Matrices?
Choose 2 answers

A) To apply the correct factor when determining a cost
B) To retrieve text data and convert it to an integer
C) To determine the list of products to display to a customer
D) To return output that is calculated differently based on the date

3. A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product that is passed to the OmniScript with product details including the unit price, and specifies the grade (A, B, C, D, E) and size (Small, Medium, Large, X-Large). The process should use the grade and size to look up a discount factor, then multiply the unit price by that discount to return the quote. Which two tools should be used to meet these requirements?
Choose 2 answers

A) DataRaptor Transform
B) DataRaptor Extract
C) Expression Set
D) Decision Matrix

4. A company begins a project to unify its customer data across the enterprise. After completing the discovery t analysis phases of the project, the project team recommends FlexCards as the primary solution. The stake holder of the project are excited to move forward with this recommendation. However, IT is concerned that creating FlexCards will require custom coding and advanced technical skills they do not have on their team.
Which two features should the consultant highlight to address IT's concerns?
Choose 2answers

A) The FlexCard Designer
B) Lightning web components used in FlexCards
C) Newport Design System used in FlexCards
D) The FlexCard Wizard

5. A business has a project that must be completed soon in order to meet important deadlines. However, the developer on the project has left the company, and the new team on the project has decided to use OmniStudio tools. The development work completed so far was done using APEX code. The new team must complete the project following these guidelines:
* Minimize implementation time
* Ensure end-user processes are as simple as possible
* Find a way to ensure optimal UX
In this scenario, what two actions should the consultant recommend to the project team' Choose 2 answers

A) Implement FlexCards and OmniScripts for the front-end
B) Use existing APEX classes as data sources
C) Replace existing APEX using DataRaptors and HTTPActions
D) Create new LWC templates for branding and styling

Solutions: