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Updated: Oct 02, 2026
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Salesforce Plat-UX-102 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform Strategy Designer |
| Exam Number: | Plat-UX-102 |
| Exam Price: | USD 200 (retake: USD 100) |
| Available Languages: | English |
| Exam Format: | Scenario-based, Multiple-choice |
| Real Exam Qty: | 60-65 |
| Exam Duration: | 105 minutes |
| Certificate Validity Period: | 2 years |
| Passing Score: | 70% |
| Recommended Training: | Platform Strategy Designer Certification Prep |
| Exam Registration: | Salesforce Certification Registration |
| Sample Questions: | Salesforce Plat-UX-102 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No mandatory prerequisites; recommended experience in strategy design, Salesforce solution design, or user experience design |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/platform-strategy-designer |
Salesforce Plat-UX-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Leveraging Adjacent Roles and Skills | 19% | - Working with product and business teams - Collaboration with architects and designers - Integrating UX and technical perspectives - Leading cross-functional work |
| Tools and Artifacts | 23% | - Decision-making tools - Design frameworks and methods - Strategy mapping and modeling - Documentation and visualization |
| Value Design | 32% | - Value measurement and outcomes - Context and innovation impact - Ethics and value alignment - Strategic direction and rationale |
| Intangible Deliverables | 26% | - Culture and capability building - Change and adoption enablement - Governance and mindset - Stakeholder alignment |
Salesforce Certified Platform Strategy Designer Sample Questions:
Cloud Kicks (CK) has developed a successful commerce solution for its customers in the healthcare space.
Now, CK is considering the creation of an artificial intelligence (AI)-based recommendation engine. There are privacy concerns around predicting an individual ' s healthcare needs. What should a strategy designer suggest that would provide a focus on ethics in AI?
- A. Publish a publicly accessible set of ethical principles and guidelines.
- B. Evaluate multiple AI vendors with commerce solutions and judge the most ethical.
- C. Create a focus group among internal stakeholders to advocate for the consideration of bias and fairness.
Correct Answer: A 🗳️
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Cloud Kicks wants to improve its business model to be closer to its customers and provide quantifiable improvements to business efficiency. Which framework should be used to drive the success of the new business model?
- A. Usable, Feasible, Cost-Effective
- B. Desirable, Feasible, Viable
- C. Feasible, Viable, Impactful
Correct Answer: B 🗳️
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Cloud Kicks feels confident about its vision for a new loyalty program and has received approval from leadership to begin development. What is needed from the strategy designer to inform a roadmap from MVP to mature offering?
- A. Effort sizing and user story points
- B. Phases of feature development
- C. Instrumentation and POC prototypes
Correct Answer: B 🗳️
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Cloud Kicks (CK) is interested in collecting data passively from customers while they are exercising in the company ' s latest footwear. CK plans to collect heart rate and activity levels and then overlay this data with self-reported weight, age, and health behavior information to provide fitness recommendations. What should a strategy designer recommend before CK commits to this project?
- A. User Acceptance Testing
- B. Global Trend Analysis
- C. Consequence Scanning Workshop
Correct Answer: C 🗳️
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Cloud Kicks (CK) is working on enhanced functionality for an existing sales application. What should CK do to ensure the proposed design is compatible with the current data model?
- A. Run a technical design critique.
- B. Perform end user testing.
- C. Create high fidelity prototypes.
Correct Answer: A 🗳️
Explanation: Only visible for PracticeMaterial members. You can sign-up / login (it's free).
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