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Last Updated: Jul 19, 2026
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance & Troubleshooting | 10% | - System health and diagnostics
|
| Topic 2: Dial Plans & Call Routing | 25% | - Dial plan concepts
|
| Topic 3: Installation & Initial Configuration | 20% | - System setup and licensing
|
| Topic 4: IP Peer Networking | 15% | - Network integration
|
| Topic 5: Features & Applications | 15% | - Telephony and unified communications
|
| Topic 6: Avaya CS 1000 Architecture & Deployment | 15% | - System architecture and components
|
1. A customer purchased a new Communication Server 1000E SA system with five media gateways which includes:
MG 1: CPMG (Call Server, Signaling Server, Media Gateways Controller)
MG 2: Media Gateway Controller
MG 3: Media Gateway Controller
MG 4: Media Gateway Controller
MG 5: Media Gateway Controller
Which statement is true regarding the configuration of Media Gateway?
A) The Call Server, Signaling Server, and Media Gateway share the same ELAN IP address.
B) The Call Server and Media Gateway share the same ELAN IP address.
C) The Call Server, Signaling Server, and Media Gateway have different IP addresses.
D) The Call Server and media gateway have different IP addresses.
2. A customer requires an upgrade from release Communication Server 1000E Rls. 7x. the current system has a release 5.0 CPPM Call Server and an ISP 1100 Signaling Server. They have 874 IP telephone users and 810 TDM telephone deployed.
Which upgrade will support the customer's current deployment scenario?
A) Upgrading the CPPM Call Server software to release 7.0 and deploy it as a Co-resident Call Server and Signaling Server Decommission the ISP 1100 Signaling Server.
B) Replace the CPPM and ISP 1100 with a CPDC server deployed as a Co-Resident Call Server, Signaling Server.
C) Replace the CPPM and ISP 1100 with a COTS 2 server deployed as a Co-Resident Call Server and Signaling Server.
D) Upgrade the bios and the call Server software. Replace the ISP 1100 with a CPDC server deployed as a Signaling Server.
3. A technician is planning an upgrade for a customer's Communication Server (CS) 1000E Release
6.0 system to Release 7x.
Which two features are now to the Release 7x Deployment manager? (Choose two)
A) One-Touch System Upgrade
B) Auto-select servers to which applications can be deployed
C) Auto-Select of the correct application file
D) Pre-configuration Remote Installation
4. A customer with a Communication Server (CS) 1000E at Rls. 5.5 with two IPMG is upgrading the system to CS 1000E SA release 7 x. The second media gateway includes a media Gateway Controller card with one high density DSP daughter board.
How many voice channels does this configuration provide?
A) 128
B) 64
C) 96
D) 32
5. Upon accessing Subscriber Manager, you discover that the Subscriber Manager database does not accurately reflect all the telephones managed under the Subscriber Manager database.
Which Subscriber Manager operation is required to update the Subscriber Manager database with the communication Server 1000 telephones?
A) Account Synchronization
B) Publish Accounts
C) LDAP Synchronization
D) CSV Subscriber Synchronization
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: A,D | Question # 4 Answer: C | Question # 5 Answer: A |
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