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Avaya 6402 Exam Syllabus Topics:

SectionObjectives
Installation and Initial Configuration- System deployment
  • 1. Software installation and licensing
    • 2. Initial system configuration
      • 3. Hardware installation
        System Maintenance and Verification- Operational management
        • 1. System testing and validation
          • 2. Backup and restore procedures
            • 3. Software upgrades
              Networking and SIP Integration- Network services
              • 1. Security and firewall considerations
                • 2. LAN and WAN connectivity
                  • 3. SIP trunk configuration
                    User and Telephony Configuration- Endpoint configuration
                    • 1. Hunt groups and call routing
                      • 2. User profiles and extensions
                        • 3. IP phones and digital phones
                          IP Office Solution Architecture- Platform fundamentals
                          • 1. System architecture
                            • 2. IP Office editions and components
                              • 3. Deployment scenarios
                                Troubleshooting- Problem diagnosis
                                • 1. Endpoint registration problems
                                  • 2. Diagnostic and monitoring tools
                                    • 3. Call processing issues
                                      • 4. SIP and network troubleshooting
                                        Applications and Unified Communications- Integrated applications
                                        • 1. one-X Portal and collaboration features
                                          • 2. Voicemail configuration
                                            • 3. Mobility and remote worker support

                                              Avaya IP Office Implementation Sample Questions:

                                              1. The licensing model of IP Office offers four different edition licenses. Which sequence shows the correct dependency of the licenses?

                                              A) Basic Edition > Preferred Edition > Advanced Edition > Essential Edition
                                              B) Advanced Edition > Basic Edition > Essential Edition >Preferred Edition
                                              C) BasicEdition > Essential Edition > Preferred Edition > Advanced Edition
                                              D) Basic Edition > Essential Edition > Advanced Edition > Preferred Edition
                                              E) Essential Edition > Basic Edition > Preferred edition > Advanced Edition


                                              2. The customer wants to rack mount an IP500 system. The room that the system will be installed in has a 25" width rack with space in it. Which additional equipment is needed to install the system in a rack?

                                              A) yellow2meterinterconnect cables
                                              B) a Standard 19" Rack
                                              C) an IP400 Rack Mounting Kit
                                              D) an Uninterruptable Power Supply


                                              3. With reference to the System settings shown in the exhibit, if a PC is allowed to send files to the memory card in an IP500 control unit, in which field would the IP address be set?

                                              A) HTTP Server IP Address
                                              B) Time Server IP Address
                                              C) AVPP IP Address
                                              D) File Writer IP Address


                                              4. Which statement about upgrading an existing IP Office system is true?

                                              A) You can upgrade only at midnight.
                                              B) You have to purchase all licenses again.
                                              C) You need an upgrade license.
                                              D) You can upgrade at any time with no additional requirements.
                                              E) You need a new SD card.


                                              5. A user wants to log in to Avaya one-X@ Portal for IP Office. Which is the correct URL with the default port?

                                              A) http://<servername>:8888/onexportal
                                              B) http://<servername>:8089/onexportal
                                              C) http://<servername>:8080/onexportal
                                              D) http://<servername>:7070/onexportal
                                              E) http://<servername>:8081/onexportal


                                              Solutions:

                                              Question # 1
                                              Answer: C
                                              Question # 2
                                              Answer: B
                                              Question # 3
                                              Answer: D
                                              Question # 4
                                              Answer: C
                                              Question # 5
                                              Answer: C

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