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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Making the Business Case | 10% | - Feasibility assessment - Costs, benefits and risks - Structure of a business case |
| Topic 2: Stakeholder Analysis and Management | 10% | - Power/interest matrix - Communication and engagement strategies - Identifying stakeholders |
| Topic 3: Defining Requirements | 15% | - Requirements documentation - MoSCoW prioritisation - Categories of requirements |
| Topic 4: Business Analysis Process Model | 10% | - Investigating the situation - Defining the solution - Analysing needs |
| Topic 5: Investigation Techniques | 15% | - Interviewing, workshops, observation - Document analysis, questionnaires - Advantages and disadvantages of each method |
| Topic 6: Competencies of a Business Analyst | 2.5% | - Personal and professional skills - Business knowledge and techniques |
| Topic 7: Strategic Context | 7.5% | - PESTLE, SWOT, VMOST analysis - Vision, mission, objectives and strategy - Critical Success Factors and KPIs |
| Topic 8: Modelling Business Processes | 15% | - Process modelling notation - Business Activity Model (BAM) - POPIT framework |
| Topic 9: What is Business Analysis | 5% | - Definition and purpose of business analysis - Role and responsibilities of the business analyst - Business change lifecycle |
1. Which of the following would be an appropriate name for a use case that allows a project manager to allocate resources to a project?
A) Resource.
B) Project Manager
C) Project.
D) Assign resources
2. Which of the following options only includes workshop discovery techniques?
A) Round robin, post-it exercise, brainstorming.
B) Stepwise refinement, context diagrams, process models.
C) Rich pictures, mind maps, task scenarios
D) Brainstorming, brainwriting, mind maps
3. Different reactions may be observed when a change to working methods is proposed.
These reactions include:
a. Enthusiasm for the change.
b. Fear of the change.
c. Reduced performance on the job.
d. Reluctant acceptance of the change.
Which of the following represents the typical sequence of these four reactions?
A) a, b, d and c.
B) b, d, c and a.
C) b, c, d and a.
D) a, b, c and d.
4. Which of the following BEST describes the cause of a bottleneck in a business process?
A) A mismatch between the capacities of related process steps
B) An unnecessary step or steps in a sequence of process steps.
C) A number of related steps that are carried out by different actors.
D) A step where one actor passes the process to another actor.
5. What do the arrow headed lines between activities represent on a business activity model?
A) Flow of data.
B) Activity sequence
C) Logical dependency.
D) Functional optionality.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: C |
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