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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. Which concept would MOST help to ensure that information needed to identify problems is available?

A) Safety culture
B) Design thinking
C) Valuable investments
D) Agile

2. A team automatically runs unit, integration, and security tests every time code is committed, and blocks the pipeline if any test fails.
Which technique is being applied?

A) Continuous testing
B) Service validation sign-off by a change advisory board
C) Post-implementation review
D) Chaos engineering

3. An organization decomposes a monolithic application into independently deployable components with well-defined interfaces.
Which benefit is MOST relevant to high-velocity IT?

A) Components can be changed and released independently
B) Monitoring becomes unnecessary
C) Suppliers can be managed without contracts
D) Governance requirements no longer apply

4. Several teams repeatedly resolve the same type of incident without addressing why it keeps occurring.
Which practice should be strengthened?

A) Service desk
B) Deployment management
C) Availability management
D) Problem management

5. A new digital service is being designed. The team needs to make sure the service will meet agreed response times, availability targets, and support hours expected by customers.
Which practice should take the LEAD in defining and agreeing these targets?

A) Deployment management
B) Incident management
C) Service level management
D) Problem management

Solutions: