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Avaya 3103 Exam Syllabus Topics:

SectionObjectives
Topic 1: Troubleshooting and Operations- Logging and diagnostics
  • 1. Scopia Desktop server logs
    • 2. Pathfinder logs
      - Call failure analysis
      • 1. Connectivity and bandwidth issues
        • 2. H.323 to desktop client troubleshooting
          Topic 2: Radvision Scopia Solution Fundamentals- Scopia architecture overview
          • 1. Components of Scopia solution
            • 2. System topology and deployment models
              - Video communications protocols
              • 1. H.323 fundamentals
                • 2. SIP signaling basics
                  Topic 3: Deployment and Integration- Enterprise deployment scenarios
                  • 1. Centralized vs distributed architectures
                    • 2. Meeting room integration (XT endpoints)
                      - Network and security integration
                      • 1. Directory and authentication integration
                        • 2. Firewall ports and NAT traversal
                          Topic 4: Scopia Infrastructure Components- Scopia Desktop and client services
                          • 1. Desktop client connectivity
                            • 2. Firewall traversal mechanisms
                              - MCU and conferencing services
                              • 1. Continuous Presence vs Switched Video
                                • 2. Conference resource management

                                  Avaya Radvision Scopia Solution for Video Communications Sample Questions:

                                  Question #1

                                  Is registration to a Gatekeeper or SIP Proxy required when using the Video IVR/Auto Attendant?

                                  • A. Yes, it is required.
                                  • B. The Video IVK/Auto Attendant can be configured only with registration to a Gatekeeper.
                                  • C. No, it is not required.
                                  • D. The Video IVK/Auto Attendant can be configured only with registration to a SIP Proxy.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  Question #2

                                  How can you limit the default call bandwidth for a specific user in a deployment that includes the iVIEW Management Suite?

                                  • A. Limiting the bandwidth can be done only through the end-points.
                                  • B. Limiting the bandwidth cannot be done for a specific user.
                                  • C. After the call is connected, limit the bandwidth through the meeting control screen.
                                  • D. The default call bandwidth can be limited as part of the terminal configuration set.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  Question #3

                                  What are two indicators that connectivity to the MCU is lost? (Choose two)

                                  • A. iVIEW will automatically put the MCU offline.
                                  • B. During the scheduling of <t moot inn .m error message that the MCU is not available will be displayed.
                                  • C. If configured, the NMS will send an email notification to alert administrators or specified users.
                                  • D. The MCU will automatically put itself in link down mode and disable meeting scheduling.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A,D  🗳️

                                  Question #4

                                  Refer to the exhibit.


                                  You initiate a conference and would like to fix the video of one of the participants into a specific sub-frame of the main layout. How do you do it?

                                  • A. Disconnect the participant from the conference, drag their icon to the new conference view and dial them back into the conference.
                                  • B. Change the video layout to a single screen.
                                  • C. Highlight the participant's record in the participants list and click the Lock icon.
                                  • D. Drag the participant's name from the participants list into the required location in the conference view.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: D  🗳️

                                  Question #5

                                  Does the MCU support mixing H-323 and SIP terminals in the same conference?

                                  • A. No, mixing is not supported.
                                  • B. Yes, but only after SIP Support is disabled in the MCU.
                                  • C. Mixing will be supported in the next release.
                                  • D. Yes, for all conferences.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: D  🗳️

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