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HP HP2-B120 Exam Syllabus Topics:

HP Selling HP EMEA cMPS Sample Questions:

Question 1

What is one way to help ensure that HP printing devices maintain the HP reputation for the best possible print quality?

A. Place the device in a cool dry area
B. Use only original HP supplies
C. Use power-conditioning devices to ensure constant voltage
D. Use only 1500-grit paper as cleaning pages.

Question 2

Who is responsible for the Help Desk support withacMPS contract?

A. Channel Managed Print Services partner
B. HP
C. Specialized Service Company
D. Customer

Question 3

Which property makes HP toner work correctly in an HP LaserJet printing device?

A. Melts at the correct temperature
B. Soaks into paper for a permanent bond
C. Mixes evenly to create millions of colors
D. Liquefies on contact with paper

Question 4

Do HP partners participating in the program get a discount on the HP original supplies used in Channel Managed Print Services contracts?

A. Yes discounts on HP original supplies are provided through the distributor participating in the SCRP program.
B. Yes resellers get 8% on the total contract value paid by HP once a year.
C. No, rebates are linked to hardware only.
D. Yes resellers get S10 or 7 Euro per month, per toner cartridge extra.

Question 5

What are the partner benefits of being in the cMPS program? (Select two.)

A. End-to-end customer engagement
B. Ability to download printer drivers
C. HP Pricing support for hardware, services, and supplies
D. Better understanding the assessment phase, installation, configuration, and page counter collection of HP machines
E. Ability to speak with HP support engineers about printer problems

Solutions: