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Last Updated: Aug 01, 2026
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The Microsoft MS-220 exam is a test that tests the skills and knowledge of the candidates who want to become Exchange Server 2010 administrators. This exam is also known as the MCSA: Windows Server 2008, Server Administrator. Microsoft MS-220 exam dumps are the key of success.
Exchange Server 2010 is an email server solution that provides rich features for managing email, calendars, and contacts for multiple users. The Exchange Server 2010 administration role enables you to manage Exchange Server 2010 servers and databases.
The need for Microsoft MS-220 Exam:
The need for the Microsoft MS-220 Exam arises from several factors. Some factors are below:
If you want to become an Exchange Administrator, then you need to pass this exam. If you have already passed this exam then you can go ahead with your career plans smoothly without any obstacles in your way.
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Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-220
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshoot hybrid and migration issues | 10-15% | - Fix directory synchronization issues - Address coexistence and free/busy sharing problems - Resolve hybrid configuration wizard and connectivity problems - Troubleshoot mailbox migration batches and failures |
| Topic 2: Troubleshoot Exchange Online configuration issues | 15-20% | - Manage mailbox and recipient configuration - Resolve permissions and access control problems - Troubleshoot email address policies and accepted domains - Fix mailbox database and quota issues |
| Topic 3: Troubleshoot mail flow issues | 20-25% | - Interpret message headers and message trace results - Address issues with attachments and Defender for Office 365 - Resolve send/receive failures, delays, and NDRs - Troubleshoot mail flow rules and routing issues |
| Topic 4: Troubleshoot mail client issues | 20-25% | - Resolve Outlook connectivity and profile issues - Troubleshoot Outlook on the web access and functionality - Address mailbox settings and calendar sharing issues - Fix mobile device and ActiveSync problems |
| Topic 5: Troubleshoot compliance and retention issues | 25-30% | - Manage retention policies and retention labels - Resolve eDiscovery and content search problems - Address data loss prevention (DLP) issues - Troubleshoot in-place holds and litigation holds |
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