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Last Updated: Oct 12, 2026

No. of Questions: 72 Questions & Answers with Testing Engine

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WGU Operations-Management Practice Q&A's

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WGU Operations-Management Exam Overview:

Certification Vendor:WGU
Exam Name:Operations Management
Exam Number:C215, VDC2
Real Exam Qty:70–72
Exam Price:Included in tuition
Available Languages:English
Exam Format:Multiple Choice, Select All That Apply
Passing Score:70%
Certificate Validity Period:Valid upon completion, no expiration
Related Certifications:WGU Master of Business Administration
WGU Bachelor of Science in Business Management
Exam Duration:120 minutes
Recommended Training:WGU Course Resources & Study Guides
Exam Registration:WGU Student Portal
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored exam via WGU testing platform
Pre Condition:Enrollment in WGU business or MBA program; no prior exams required
Official Syllabus URL:https://www.wgu.edu/online-business-degrees/mba-curriculum.html

WGU Operations-Management Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Quality Management Methods25%- Quality Tools and Techniques
  • 1. Pareto charts, fishbone diagrams, flowcharts
  • 2. Statistical process control and control charts
- Total Quality Management (TQM)
  • 1. Principles and philosophies
  • 2. Cost of quality
Topic 2: Supply Chain and Inventory Management20%- Inventory Control
  • 1. Just-in-Time (JIT) and lean systems
  • 2. EOQ, reorder point, safety stock
- Supply Chain Design
  • 1. Logistics and distribution
  • 2. Supplier relationships and tiers
Topic 3: Capacity Planning and Facility Layout15%- Layout Design
  • 1. Location decision factors
  • 2. Product, process, fixed-position layouts
- Capacity Concepts
  • 1. Design capacity, effective capacity, utilization
  • 2. Capacity strategies and expansion
Topic 4: Forecasting and Project Management20%- Demand Forecasting
  • 1. Error measurement and accuracy
  • 2. Qualitative and quantitative methods
- Project Management
  • 1. Project lifecycle and scope
  • 2. CPM/PERT, critical path analysis
Topic 5: Process Design and Analysis20%- Process Types
  • 1. Product vs service processes
  • 2. Line, batch, continuous, project processes
- Process Performance
  • 1. Bottleneck identification and management
  • 2. Efficiency, productivity, cycle time

WGU Operations-Management Exam: Helpful Answers

Yes — download the free WGU Operations Management (C215, VDC2) demo and judge the cram before paying. Purchases include one-year service: 365 days of update versions sent asap by email; renew afterward at 50% off.

The WGU Operations Management (C215, VDC2) is WGU's certification exam for WGU Business Management / MBA Program, at the Course Assessment level. Short on time? Focused, simple-to-use material is the fix. Related credentials include WGU Master of Business Administration, WGU Bachelor of Science in Business Management.

Enrollment in WGU business or MBA program; no prior exams required Eligibility rules change over time, so verify the current requirements on the official page (official Operations-Management exam page) before registering.

The WGU Operations Management (C215, VDC2) blueprint spans 5 domains — including Supply Chain and Inventory Management (20%), Capacity Planning and Facility Layout (15%), Process Design and Analysis (20%). The complete outline above lists every subtopic; budget your time by weight.

Yes:

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WGU Operations Management (C215, VDC2) Sample Questions:

Question #1

Which total quality management (TQM) process was developed to stress management's responsibility for quality?

  • A. 14 points for quality improvement
  • B. Statistical quality control charts
  • C. Product design quality
  • D. Fitness quality for use
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

Which two capacity measurement concepts should a firm consider when conducting a location analysis?
Choose 2 answers

  • A. Throughput time
  • B. Proximity to sources of supply
  • C. Site considerations
  • D. Building employee relations
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

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Question #3

What is the name of the model that has been created to examine the four different supply chain perspectives of reliability, flexibility, expenses, and assets/utilization?

  • A. SCAM (Supply Chain Accreditation Model)
  • B. SCM (Supply Chain Metrics)
  • C. SCOR (Supply Chain Operations Reference)
  • D. RFEAU (Reliability Flexibility Expenses and Asset Utilization)
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #4

Which strategy is used by some emergency rooms to overcome customer frustrations about long waiting times?

  • A. Screen patients and fast-track those with minor ailments
  • B. Screen patients and send the last 25 to another facility
  • C. See each patient in the order in which they arrived
  • D. Screen patients and schedule follow-up appointments for those who have the most serious injuries
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for PracticeMaterial members. You can sign-up / login (it's free).

Question #5

Which project life cycle phase focuses on determining whether the proposed project is technically, financially, and operationally viable?

  • A. Conception
  • B. Execution
  • C. Feasibility analysis
  • D. Planning
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for PracticeMaterial members. You can sign-up / login (it's free).

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