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Updated: Aug 30, 2026
No. of Questions: 145 Questions & Answers with Testing Engine
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Avaya 33140X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Experience Portal with POM Support Certified Exam |
| Exam Number: | 33140X |
| Related Certifications: | Avaya Aura Experience Portal with POM Implementation and Maintenance (3314) |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 90 minutes |
| Exam Price: | $125 USD |
| Exam Format: | Scenario-based, Multiple choice, Drag and drop |
| Passing Score: | 66% |
| Available Languages: | English |
| Real Exam Qty: | 61 |
| Recommended Training: | Avaya Experience Portal Implementation and Maintenance |
| Exam Registration: | Avaya Learning Services Pearson VUE |
| Sample Questions: | Avaya 33140X Sample Questions |
| Exam Way: | Online proctored or at authorized testing centers |
| Pre Condition: | Recommended: hands-on experience with Avaya Experience Portal and Proactive Outreach Manager; completion of related training courses |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/#/training/catalog/offering/22054 |
Avaya 33140X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Configuration and Administration | 22% | - Call flow design and routing configuration - User account and access management - POM campaign setup and management - System configuration and settings - Email, SMS and multimedia integration |
| Solution Architecture and Licensing | 20% | - Avaya Experience Portal (AEP) and POM architecture overview - Licensing requirements and feature capacities - Deployment models, zones and system components |
| Troubleshooting and Support | 20% | - Troubleshooting common issues - Diagnostic tools, logs and monitoring utilities - Problem isolation and resolution |
| Maintenance and Operations | 20% | - Monitoring, reporting and performance management - Backup and restore procedures - System updates, patches and upgrades |
| Installation and Deployment | 18% | - High availability and database installation - Installing AEP and POM components - Installation prerequisites and requirements |
Avaya Experience Portal with POM Support Certified Sample Questions:
Question 1
What advantage does real-time tracing offer when diagnosing issues in Avaya Meetings Server components?
Response:
A. It automates compliance reporting.
B. It enables proactive user training.
C. It allows for immediate identification and response to problems.
D. It decreases the need for manual input in data handling.
Question 2
What challenges might technicians face when using real-time tracing tools for Avaya Meetings Server clients?
Response:
A. Difficulty in interpreting the vast amount of data generated
B. All of the above
C. Incompatibility with older server models
D. Lack of training on the specific tracing tool
Question 3
What does the Google Chrome Developer Tools Console Log provide when troubleshooting Avaya Meetings for Web?
Response:
A. Network traffic analysis
B. Encryption quality ratings
C. User authentication logs
D. Error and warning notifications
Question 4
Which attributes differentiate the interactive AEP call flows from the non-interactive ones?
Response:
A. The use of voice recognition technology
B. The number of users involved
C. The need for manual intervention
D. The presence of automated response systems
Question 5
What aspect of AEP deployment necessitates careful consideration of network infrastructure?
Response:
A. High availability configurations
B. Load balancing techniques
C. Data security requirements
D. Real-time data transfer needs
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: D | Question 4 Answer: C | Question 5 Answer: D |
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