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Updated: Sep 02, 2026
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| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Core Components Support |
| Exam Number: | 72201T |
| Exam Price: | USD 250 |
| Exam Format: | Scenario-based, Multiple Choice |
| Passing Score: | 70% |
| Real Exam Qty: | 60-70 |
| Related Certifications: | Avaya Aura Communication Manager Avaya Aura Session Manager Avaya Aura System Manager ACIS - Avaya Aura Communication Manager |
| Certificate Validity Period: | 2 years (requires recertification) |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Sample Questions: | Avaya 72201T Sample Questions |
| Exam Way: | Pearson VUE testing center / Online proctored exam |
| Pre Condition: | Recommended: Completion of Avaya Aura Communication Manager and Session Manager training courses; working experience with Avaya Aura platform |
| Official Syllabus URL: | https://www.avaya.com/en/training/avaya-university/ |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Aura Session Manager | 20-25% | - Session Manager architecture - Session routing and dial patterns - SIP routing and policy management - Entity and adaptation module configuration - SIP entities and connections |
| Topic 2: Troubleshooting and Support | 10-15% | - Connectivity verification - Common issues and resolution - System monitoring - Performance troubleshooting - Log analysis and diagnostics |
| Topic 3: Messaging and Media Services | 10-15% | - Audio and video integration - Avaya Aura Messaging overview - Media Server components - Messaging configuration |
| Topic 4: Avaya Aura Architecture and Platform Overview | 10-15% | - Platform positioning and integration - System Manager role and functionality - Avaya Aura Architecture components - Core element relationships |
| Topic 5: Avaya Aura Communication Manager | 25-30% | - System parameters and defaults - Communication Manager architecture - Call routing and translation - Station and line administration - System administration tasks - Feature management and configuration |
| Topic 6: Avaya Aura System Manager | 15-20% | - Inventory management - User and element management - Certificate management - System Manager functions - Software and maintenance management |
Question 1
Which screen in the Avaya Aura media Server will display the emeoda Server service status and Operational State?
A. Cluster Status
B. Server Status
C. Monitoring
D. Element Status
Question 2
Which three are Avaya Subscription event packages? (Choose three.)
A. avaya-ldap-feature-status
B. avaya-ccs-profile
C. dialog
D. avaya-cm-feature-status
E. avaya-ua-service-state
Question 3
Which additional area may require trouble-shooting for a remote worker connected to a public network, over an office worker connected to the corporate private network?
A. System Parameters ip options in Communication Manager
B. Media Server (AAMS) Public Network settings
C. Session Border Controller configuration
D. System Manager SIP User Communication Profile (remote worker settings)
Question 4
Which two statements regarding Full and Half call model processing are true? (Choose two.)
A. Avaya Aura Communication Manager (CM) configured as a Feature Server performs Full call model processing.
B. Avaya Aura Session Manager (SM) always performs Half call model processing.
C. Avaya Aura Session Manager (SM) always performs Full call model processing.
D. Avaya Aura Communication Manager (CM) configured as an Evolution Server performs Full call model processing.
Question 5
Which two statements are true regarding Full and Half call model processing? (Choose two.)
A. Avaya Aura Communication Manager (CM) configured as a Feature Server performs Full call model processing.
B. Avaya Aura Session Manager (SM) always performs Half call model processing.
C. Avaya Aura Session Manager (SM) always performs Full call model processing.
D. Avaya Aura Communication Manager (CM) configured as an Evolution Server performs Full call model processing.
Solutions:
| Question 1 Answer: D | Question 2 Answer: B,C,D | Question 3 Answer: C | Question 4 Answer: A,B | Question 5 Answer: A,B |
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