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Updated: Oct 17, 2026

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Salesforce AP-222 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Public Sector Solutions Accredited Professional
Exam Number:AP-222
Real Exam Qty:50
Related Certifications:Salesforce Accredited Professional
Exam Duration:75 minutes
Exam Format:Multiple choice, Scenario-based
Available Languages:English
Passing Score:70%
Certificate Validity Period:2 years
Exam Price:USD 150
Recommended Training:Public Sector Solutions Implementation Readiness
Exam Registration:Salesforce Certification Portal
Kryterion Webassessor
Sample Questions:Salesforce AP-222 Sample Questions
Exam Way:Online proctored or onsite testing center
Pre Condition:No mandatory prerequisites; recommended experience with Salesforce implementation and public sector processes
Official Syllabus URL:https://trailhead.salesforce.com/credentials/public-sector-solutions-accredited-professional

Salesforce AP-222 Exam Syllabus Topics:

SectionWeightObjectives
Public Sector Solution Product Configuration36%- Configure OmniStudio components for public sector workflows
- Action plans, automation, and business rules implementation
- Security, sharing, and compliance configuration
- Service Cloud and Experience Cloud setup for citizen services
Public Sector Solutions: Product-Specific Systems Knowledge45%- Core architecture and data model
- Grants management and program administration
- Licensing, permitting, and inspection management
- Employee experience and emergency response capabilities
- Document processing, eSignature, and reporting tools
Public Sector Solutions Implementation Strategies and Best Practices19%- Governance and compliance considerations
- Deployment methodology and change management
- Solution design and requirements mapping
- Data management, scalability, and quality assurance

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

Question #1

A Public Sector Organization (PSO) is seeking to improve how they manage its community grants and would like to introduce a new portal to allow Organizations to apply for grants. The PSO would also like to improve its internal processes and use the Grants Management package from Public Sector Solutions. The PSO currently uses Salesforce in a minimal capacity, with their staff using the Salesforce Classic UI.
In addition to procuring Grants Management licenses, what other three prerequisites should the Technical Consultant advise the PSO are required?

  • A. Migrate Users to Lightning Experience
  • B. Customer Community Plus Licenses
  • C. Customer Community Licenses
  • D. Enable Web-to-Lead
  • E. Enable Chatter
Reveal Solution  Discussion  0

Correct Answer: A,B,E  🗳️

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Question #2

A government agency would like to standardize its grant funding process and is looking for a solution to prioritize and award funds to the most eligible grant-seekers using Agentforce Public Sector.
What three components should a technical consultant configure to define applicants ' eligibility and help with application prioritization?

  • A. Create an Application Form using Web-to-Case
  • B. Create a Decision Matrix using BRE
  • C. Create an Application Form using Web-to-Lead
  • D. Create an Application Form using OmniScript Designer
  • E. Create an Expression Set using BRE
Reveal Solution  Discussion  0

Correct Answer: B,D,E  🗳️

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Question #3

A customer has specific steps/tasks that need to be performed every time a new Business License Application comes in. The following actions must be completed:
The applicant must upload an image of their driver ' s license.
The license reviewer must perform a background check within five business/working days.
The license reviewer must enter the background check results into an external system manually within two business days of completing the background check.
The license reviewer must provide a recommendation to the approver to approve/reject the application & submit it for review.
The license reviewer may add additional steps/tasks for a particular application as needed.
Which statement is true regarding Action Plan Templates relative to the business requirements above?

  • A. A document checklist item for an action plan template cannot be created
  • B. Action plans cannot have tasks with due dates dependent upon prior tasks within the action plan
  • C. An action plan template can be created for the business license application object, and a document checklist item for the image upload can be created
  • D. The reviewer users cannot create their own tasks within a predefined action plan template
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #4

To allow a user to access the Public Sector Solutions Employee Experience pre-built application.
Which three permission sets need to be assigned?

  • A. Employee Productivity Plus User Data Access
  • B. Employee Experience Community Access
  • C. Employee Productivity Plus Access
  • D. Employee Experience for Public Sector
  • E. Public Sector Solutions User Access
Reveal Solution  Discussion  0

Correct Answer: B,C,D  🗳️

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Question #5

A large government agency is looking to transform its legacy systems using Salesforce. The agency routinely disperses loans to small and medium businesses using a public portal and the number of users can scale up to more than 100 million in the future. The agency is planning to use Experience Cloud to build this public portal.
Considering the number of users, what license types should they consider using?

  • A. Customer Community Plus
  • B. Customer Community
  • C. Channel Account
  • D. Partner Community
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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