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Updated: Sep 18, 2026
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IBM 000-020 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Tivoli Access Manager for Enterprise Single Sign-On V8.0.1 Implementation |
| Exam Number: | 000-020 |
| Exam Price: | 190 - 200 USD |
| Passing Score: | 65% - 70% |
| Certificate Validity Period: | 3 years |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Single/Multiple Select |
| Related Certifications: | IBM Security Systems Certification |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 60 - 70 |
| Recommended Training: | IBM Education - Tivoli ESSO V8.0.1 Training |
| Exam Registration: | Pearson VUE IBM Certification |
| Sample Questions: | IBM 000-020 Sample Questions |
| Exam Way: | Computer-based test (CBT) at Pearson VUE centers or online proctored via OnVUE; RETIRED exam no longer available for registration |
| Pre Condition: | Basic knowledge of IBM Tivoli security products, directory services (LDAP), and Windows/UNIX operating systems; recommended 6-12 months hands-on experience with ESSO |
| Official Syllabus URL: | https://www.ibm.com/training/certification/000-020 |
IBM 000-020 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Policy and Access Management | 25% | - Password policies and synchronization - AccessProfile creation and management - User and group management - Authentication methods |
| Topic 2: Troubleshooting and Integration | 10% | - Integration with third-party systems - Authentication and synchronization problems - Common installation issues |
| Topic 3: Administration and Maintenance | 15% | - Software updates and patches - System monitoring and logging - Backup and recovery procedures - Housekeeping tasks |
| Topic 4: Installation and Configuration | 28% | - AccessAdmin setup - AccessAgent deployment - Directory integration - IMS Server installation - Database configuration |
| Topic 5: Architecture and Planning | 22% | - High availability and scalability - System requirements and sizing - ESSO components and architecture - Directory and database planning |
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