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Updated: Sep 22, 2026
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IBM 000-964 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Storage Sales - N series Version 2 |
| Exam Number: | 000-964 |
| Certificate Validity Period: | 2 years |
| Passing Score: | 65% |
| Exam Price: | $100 USD |
| Exam Duration: | 60 minutes |
| Real Exam Qty: | 95 |
| Related Certifications: | IBM Storage Sales Mastery |
| Exam Format: | Multiple Choice |
| Available Languages: | English |
| Recommended Training: | IBM PartnerWorld Sales Resources IBM N Series Sales Training |
| Exam Registration: | IBM Certification Portal Pearson VUE Registration |
| Sample Questions: | IBM 000-964 Sample Questions |
| Exam Way: | Online proctored or Onsite at Pearson VUE / Prometric test centers |
| Pre Condition: | No formal prerequisites; recommended knowledge of IBM storage portfolio and sales experience |
| Official Syllabus URL: | https://www.ibm.com/certify/mastery_tests/000-964.html |
IBM 000-964 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: N Series Product Overview | 25% | - Scalability and performance characteristics - ONTAP operating system features - Hardware architecture and models |
| Topic 2: Data Management & Software Features | 25% | - Data protection: Snapshot, SnapMirror, SnapVault - High availability and disaster recovery - Efficiency: Deduplication, Compression, Thin Provisioning |
| Topic 3: Solution Design & Sizing | 20% | - Capacity and performance sizing - Customer requirements analysis - Competitive positioning and differentiation |
| Topic 4: Sales & Positioning | 10% | - Use cases and business value - Licensing and support models |
| Topic 5: Storage Protocols & Connectivity | 20% | - SAN protocols: FC, iSCSI, FCoE - NAS protocols: NFS, CIFS/SMB - Network integration and topologies |
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