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Updated: Jul 21, 2026
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Avaya 37820X Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Midsize Solution Design Exam |
| Exam Number: | 37820X |
| Available Languages: | English |
| Related Certifications: | ACDS - 3781 Avaya Midsize Solution Design |
| Sample Questions: | Avaya 37820X Sample Questions |
| Exam Way: | Proctored exam delivered through Avaya Learning authorized testing channels. |
| Pre Condition: | No prerequisite certification required. Introduced as part of the ACDS certification track in January 2020. |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/_assets/news/Avaya_Releases_five_new_Avaya_Certified_Design_Specialist_Certifications%28ACDS%E2%80%933781-3186-3187-3381-3382%29.pdf |
Avaya 37820X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Networking and Infrastructure Design | - Infrastructure Requirements
|
| Unified Communications and Collaboration Design | - UC Applications
|
| Avaya Midsize Solution Portfolio | - Avaya IP Office Platform
|
| Solution Sizing and Bill of Materials | - Solution Configuration
|
| Contact Center and Customer Experience Solutions | - Customer Engagement Design
|
| Customer Business Requirements Analysis | - Business Objectives and Communication Requirements
|
| Implementation and Migration Planning | - Deployment Strategy
|
Avaya Midsize Solution Design Sample Questions:
1. Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)
A) Predictive Outbound
B) Scanned Documents
C) Web Chat
D) MMS Text Messages
2. With the Basic level of account In Avaya Spaces, which statement about what users can do is true?
A) They can host online video conferences with a maximum of 5 participants.
B) They can have direct online video calling but no video conferences.
C) They can host online video conferences with a maximum of 15 participants.
D) They can host online voice conferences with a maximum of 15 participants.
3. With Avaya Equinox Meetings Online, what is the maximum number of live broadcast viewers for a Pro VMR version?
A) 50 viewers
B) 25 viewers
C) 500 viewers
D) 100 viewers
4. Powered by Avaya R3.x supports several different Hypervisors.
What Is the only Hypervisor to support all of the Powered By R3.x applications?
A) Amazon AWS AMI
B) KVM
C) Microsoft Hyper-V
D) VMware ESXi
5. One of the security enhancements in the Powered By IP 0ffice offer is SIP Registrar Hardening that enables Better control to allow SIP clients to register using a whitelist and blacklist.
To which platform is this functionality relevant?
A) CentOS servers
B) SCN IP500 V2
C) Linux servers
D) Expansion IP500 V2
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: C |
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