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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. Your customer wants WIFI connectivity.
What Is the least costly Avaya DC- IP Phone model that supports WIFI connectivity?

A) J169
B) J179
C) J129
D) J139

2. Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?

A) Avaya Agent Desktop
B) Avaya Communicator
C) Agent Desktop Display
D) one-X Agent

3. Refer to the Scenario: IT-FAC.

The Account Manager said that the customer is concerned about the amount of time that calls get held or parked. They would like to get simple reports summarizing this type of Information.
What can you tell the Account Manager about the CDR/SMDR information and output?

A) IP Office does not track that Information but It is available using a third-party call accounting application.
B) IP Office tracks that information and It Is provided In a CSV format.
C) IP Office tracks that information and It can be reviewed using the built-in reports.
D) IP Office does not track that information but it is available with a call center application.

4. With Avaya Equinox Meetings Online, what is the maximum number of live broadcast viewers for a Pro VMR version?

A) 50 viewers
B) 25 viewers
C) 500 viewers
D) 100 viewers

5. Refer to the Scenario: IT-FAC.

For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?

A) 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
B) 30 Standard licenses; since you need to duplicate the Standard licenses for HA
C) 15 Standard licenses and 15 Standard HA licenses
D) 15 Standard licenses; since HA Is included with the Standard license

Solutions: