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Updated: Sep 14, 2026
No. of Questions: 57 Questions & Answers with Testing Engine
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Nortel 920-130 Exam Overview:
| Certification Vendor: | Nortel |
|---|---|
| Exam Name: | NNCSS-Symposium Express Call Center 4.2 |
| Exam Number: | 920-130 |
| Certificate Validity Period: | Retired/Legacy (Nortel certification programs have been discontinued) |
| Passing Score: | 80% |
| Exam Duration: | 120 minutes |
| Exam Format: | Multiple Choice |
| Available Languages: | English |
| Related Certifications: | Other NCSS Nortel exams NCSS Symposium Express Call Center Installation & Maintenance 4.2 (920-131) |
| Exam Price: | Varies (third-party resources suggest practice bundles ~$80–$129) |
| Real Exam Qty: | 57–69 |
| Sample Questions: | Nortel 920-130 Sample Questions |
| Exam Way: | Onsite proctored (historically via Prometric), now retired legacy exam |
| Pre Condition: | Basic knowledge of Nortel NCSS products and call center solutions |
Nortel 920-130 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Symposium Express Call Center Functionality | - System configuration and administration - Call routing and queue management - Software installation prerequisites - Troubleshooting call center operations - Client-server connectivity and monitoring |
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