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Updated: Sep 15, 2026

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Nortel 920-338 Exam Overview:

Certification Vendor:Nortel
Exam Name:BCM50 Rls.3.0 BCM200/400 Rls 4.0 and BCM450 Rls. 1.0 Installation & Configuration
Exam Number:920-338
Exam Duration:75 minutes
Exam Price:USD 125.00
Real Exam Qty:50
Passing Score:70%
Available Languages:Japanese, English
Related Certifications:Nortel Other Certification 920-464 BCM Install & Con (similar content)
Exam Format:Multiple Choice
Sample Questions:Nortel 920-338 Sample Questions
Exam Way:Administered onsite at Prometric testing centers or equivalent authorized testing partners; online availability historically not offered.
Pre Condition:No formal prerequisites; hands-on experience with Nortel BCM systems recommended.
Official Syllabus URL:https://www.prometric.com/

Nortel 920-338 Exam Syllabus Topics:

SectionObjectives
Topic 1: System Architecture and Operation- BCM hardware and software architecture
  • 1. Call processing overview
  • 2. Module types and roles
Topic 2: Troubleshooting and Maintenance- Troubleshooting practices
  • 1. System diagnostics and logs
  • 2. Error identification and resolution
Topic 3: Installation of BCM Systems- BCM50 Rls.3.0 Installation
  • 1. Hardware setup and prerequisites
  • 2. Software installation procedures
- BCM200/400 Rls.4.0 Installation
  • 1. Main unit and expansion chassis installation
  • 2. Network configuration basics
- BCM450 Rls.1.0 Installation
  • 1. Post-installation checks
  • 2. Configuration essentials
Topic 4: Configuration and Setup- System configuration
  • 1. Station and trunk configuration
  • 2. Feature and call routing setup

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