Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. What are the three different key modules of Public Sector Solutions: Business Rules Engine?

A) Decision Tree
B) Expression Sets
C) Decision Matrix
D) Expression Maps
E) Decision Table

2. Foodvania has adopted Salesforce Public Sector Solutions to get relief to small businesses experiencing hardship due to the pandemic. Foodvania would like the recipients to apply for relief in a self- service portal, allowing for the upload of supporting documentation and the capability to check the status of their application. What should the consultant recommend using?

A) The consultant should recommend the Outbound Funds Module which includes the Grants Portal feature
B) The consultant should recommend the Outbound Funds Module which includes the Grants Portal feature and the procurement of an allotment of Experience Cloud licenses so as the recipients may review their applications status.
C) The consultant should recommend the Grants Management product which includes the Grants Portal feature.
D) The consultant should recommend the Grants Management product with the Outbound Funds Module to give the recipients the capability to review their applications status.

3. Foodvania is using Business Rules Engine (BRE) to help with the application review process in their Public Sector Solutions implementation. The Administrator of Foodvania's Salesforce instance has been tasked with finding out why some applications are being prioritized incorrectly. Where in the current configuration would an Administrator look to find a plausible explanation for the incorrect prioritization?

A) Check the Expression Set.
B) Check the Decision Matrix.
C) Check the Calculation.
D) Check the entry condition.

4. A customer has specific steps/tasks that need to be performed every time a new Business License Application comes in. The following actions must be completed: The applicant must upload an image of their driver's license. The license reviewer must perform a background check within five business/working days. The license reviewer must enter the background check results into an external system manually within two business days of completing the background check. The license reviewer must provide a recommendation to the approver to approve/reject the application & submit it for review. The license reviewer may add additional steps/tasks for a particular application as needed. Which statement is true regarding Action Plan Templates relative to the business requirements above?

A) A document checklist item for an action plan template cannot be created.
B) Action plans cannot have tasks with due dates dependent upon prior tasks within the action plan.
C) An action plan template can be created for the business license application object, and a document checklist item for the image upload can be created.
D) The reviewer users cannot create their own tasks within a predefined action plan template.

5. A government agency wants to automate the validation of an applicant's date of birth from a driver's license or passport. Which features are required to automate the validation of the date of birth?

A) Attachments
B) Files
C) Intelligent Form Reader
D) Content

Solutions: