Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. The Department of Disaster Assistance has received the approval to fund government agencies if a disaster occurs in their region. What is the best solution to capture the fund-related requirements, objectives, and supporting documents?

A) Utilize the 'Funding Request' object to capture the details
B) Utilize the 'Funding Program' object to capture the details
C) Utilize the 'Business License Application' object to capture the details
D) Utilize the 'Funding Program Request' object to capture the details

2. A customer wants to implement a customer community. Authenticated users will be able to log cases, manage their account and contact information, and apply/view their grant applications.
What two security settings should be configured to ensure the community is secure and no extra information is available to the authenticated community users?

A) Set up Sharing Sets to grant authenticated users access to their Cases, Applications, and Accounts
B) Set Org-Wide Defaults for External Users to Private for everything
C) Set up Sharing Rules to grant authenticated users access to their Cases, Applications, and Accounts
D) Set Org-Wide Defaults for External Users to Hidden for everything

3. A Public Sector Organization (PSO) is currently managing an ongoing emergency by utilizing Emergency Response Management. The PSO would like to gain further insights and use their data in Salesforce to help them analyze their data and understand where they need to increase their focus. What are two preconfigured Dashboards available in the Emergency Response Management package that the Technical Consultant can recommend to the PSO for rapid rollout?

A) Emergency Requests Overview
B) Global Emergency View
C) Emergency Hotspots
D) Visits

4. An agency plans to roll out Public Sector Solutions for implementing Licensing and Inspections.
As part of the rollout strategy, one of the features they need to enable is Person Accounts. Which statement is true regarding Person Accounts?

A) The Person Account model uses the standard Account object to hold the details about a person.
B) Person Accounts bring together fields from Opportunity and Contact.
C) Record Types are not supported for Person Accounts.
D) After Person Accounts is enabled in an org, it can be disabled again.

5. A state agency allows applicants to upload supporting documents throughout an application process. Reviewers need to verify each document before the application can move to the final approval stage. Which approach best enforces this requirement with minimal customization?

A) Configure document checklist requirements and use Flow to validate completion before approval
B) Store documents as Notes related to the applicant
C) Require reviewers to manually update a custom checkbox
D) Create a nightly Batch Apex job to verify attachments

Solutions: