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Updated: Aug 05, 2026
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SAP C-FSM-2601 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified - SAP Field Service Management |
| Exam Number: | C_FSM_2601 |
| Exam Price: | $200 USD |
| Passing Score: | 60% |
| Available Languages: | English |
| Certificate Validity Period: | Valid indefinitely; requires annual stay-certified assessment |
| Real Exam Qty: | 68 |
| Exam Format: | Multiple Choice, Scenario-based |
| Exam Duration: | 120 minutes |
| Recommended Training: | SAP Learning Journey: SAP Field Service Management C4H520 SAP Field Service Management |
| Exam Registration: | Pearson VUE SAP Certification Hub |
| Sample Questions: | SAP C-FSM-2601 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; recommended knowledge of field service processes and SAP FSM fundamentals |
| Official Syllabus URL: | https://learning.sap.com/certification/sap-certified-application-associate-sap-field-service-management |
SAP C-FSM-2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Mobile SAP Field Service Management Application | 11% - 20% | - Accept, execute, and close service calls - Features and capabilities of mobile app |
| Topic 2: Crowd Workforce | <8% | - Manage crowd workforce assignments - Concept and benefits of Crowd Service |
| Topic 3: Analytics and Reports | <10% | - Generate and interpret reports for decision-making - Access and use reporting tools |
| Topic 4: Planning and Dispatching | 11% - 20% | - Create, assign, and manage service calls and resources - Features of planning and dispatching module |
| Topic 5: Customer Self-Service | <8% | - Service request creation and execution - Self-service portal and process flow |
| Topic 6: Smartforms | 8% - 12% | - Create and manage Smartform templates - Features and use cases of Smartforms |
| Topic 7: Master Data Management | <10% | - Create, maintain, and integrate master data - Components and data model of MDM |
| Topic 8: Integrations | <8% | - End-to-end integration scenarios - Integration with SAP and third-party systems |
| Topic 9: Architecture and Administration | 11% - 20% | - Company settings, permissions, and business rules configuration - Architectural components of SAP FSM |
SAP Certified - SAP Field Service Management Sample Questions:
1. What is the main tool in SAP Field Service Management for dispatchers?
Choose the correct answer.
A) Tool reservation
B) Smartforms
C) Planning board
D) Partner Portal
2. The Field Service Management Connector is able to support integration with SAP systems as well as with third-party systems.
Choose the correct answer.
A) True
B) False
3. What characteristic is true with regards to autoscheduling?
Choose the correct answer.
A) Autoscheduling is intended completely automate the scheduling of jobs, without the direct intervention of a dispatcher
B) Autoscheduling is intended to provide support to the dispatcher while manually interacting with the system while planning service jobs.
4. What kinds of checkout processes are supported?
There are two correct answers.
A) Complete smartform
B) Save efforts
C) Standard checkout (per activity)
D) Group checkout (for multiple activities under one service call)
5. Which features are offered by the Operations View dashboard included in the RISE with SAP Methodology? (Choose all that apply) There are three correct answers.
A) Collection of daily and historical data on system health
B) Overview of System Health score for SAP systems
C) Development of new AI features
D) Jump-ins to SAP Cloud ALM applications for detailed insights
E) Real-time financial analysis
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: A,D | Question # 5 Answer: A,B,D |
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