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SAP C_C4H410_01 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Sales Cloud 1911 |
| Exam Number: | C_C4H410_01 |
| Available Languages: | English |
| Passing Score: | 61% |
| Exam Duration: | 180 minutes |
| Exam Price: | $549 USD |
| Certificate Validity Period: | Out of maintenance / Retired |
| Related Certifications: | SAP Certified Application Associate - SAP Sales Cloud |
| Exam Format: | Multiple Choice, Multiple Response |
| Real Exam Qty: | 80 |
| Recommended Training: | Exploring SAP Sales Cloud 1911 SAP Learning Hub |
| Exam Registration: | SAP Certification Hub SAP Training & Certification Shop |
| Sample Questions: | SAP C_C4H410_01 Sample Questions |
| Exam Way: | Online proctored or Onsite at SAP authorized test centers |
| Pre Condition: | Basic knowledge of SAP Sales Cloud, sales processes, and CRM concepts; no mandatory prerequisites |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4h410_01-sap-certified-application-associate-sap-sales-cloud-1911 |
SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Territory Management | <8% | - Territory hierarchy setup - Territory determination rules |
| Topic 2: Lead and Opportunity Management | 8%-12% | - Lead distribution and qualification - Revenue scheduling and sales stages - Opportunity creation and buying center |
| Topic 3: Sales Planning and Forecasting | <8% | - Sales target dimension setup - Forecast creation and submission |
| Topic 4: Reporting and Analytics | 8%-12% | - Interactive dashboards - Excel integration with reports - Custom report components |
| Topic 5: User Management | 8%-12% | - User creation and maintenance - Access control management - Business roles and access rights |
| Topic 6: Workflow and Notifications | <8% | - Notification process setup - Workflow conditions and actions |
| Topic 7: Personalization and Extensibility | <8% | - Custom business objects - Mashups and custom fields |
| Topic 8: Data Migration and Integration | >12% | - Data migration templates and workbench - Troubleshooting migration issues - Pre-packaged integration scenarios |
| Topic 9: Account and Contact Management | <8% | - Account groups and relationships - Contact data maintenance |
| Topic 10: Visit Planning and Execution | <8% | - Visit surveys and follow-up tasks - Activity planning and scheduling |
| Topic 11: Implementation Basics and Fine Tuning | 8%-12% | - Tailoring standard settings - Configuration and administration tasks - Fine-tuning timeline and dependencies |
| Topic 12: Product and Pricing | 8%-12% | - Internal and external pricing determination - Pricing components configuration - Trigger pricing in sales documents |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. You create sales quote in SAP Hybris Cloud for Customer for which a follow-up sales order must be created in SAP ERP. Which of the following activities must you perform before you create the sales order?
There are 2 correct answers to this question.
Response:
A) Select 'Create External Follow Up Document'.
B) Set the pricing status to 'Calculated Successfully'.
C) Create a sales quote with products.
D) Select 'Simulate Order and Return Pricing'.
2. When do you implement the Approval process in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:
A) You want another user to review a business object before it can be processed further.
B) You want the direct approver of a business object to be the reporting line manager.
C) You want different reviewers for a business object based on different conditions.
D) You want to define multiple review processes for the same business object.
E) You want to define multiple review steps for the same business object.
3. To which of the following are hotfixes applied?
Please choose the correct answer.
Response:
A) To an individual customer tenant only
B) To production tenants only
C) To test tenants only
D) To a set of tenants
4. Your customer wants their managers to track sales performance. How do you perform the sales target planning?
There are 2 correct answers to this question.
Response:
A) Create a sales target plan with unique key combination of sales unit and horizon.
B) Maintain multiple curruncies in the sales target plan.
C) Select the planning dimensions and master data.
D) Maintain multiple active versions of the sales target plan at the same time.
5. Which of the following actions can you perform using the data workbench tool?
There are 3 correct answers to this question.
Response:
A) Delete
B) Update
C) Import
D) Create
E) Export
Solutions:
| Question # 1 Answer: B,D | Question # 2 Answer: A,C,E | Question # 3 Answer: D | Question # 4 Answer: A,C | Question # 5 Answer: B,C,E |
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