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Updated: Jun 02, 2026
No. of Questions: 80 Questions & Answers with Testing Engine
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Benefits in Obtaining Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02
Genesys certifications and Genesys GEO-807 exam dumps lead to higher quality performance, recognized credibility, and greater customer success.
Upon completion of this course, you will be able to:
- Configure deployment scenarios
- Configure the SIP components of an IC system
- Install and configure Interaction Center components
- Monitor, capture, and troubleshoot SIP traffic
- Deploy Genesys products in a VoIP environment
If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Genesys GE0-803 certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the Genesys GE0-803 then he should take this exam.
Reference: https://genbin.genesys.com/old/resources/training/certification/ExamStudyGuide-807-SIP8-v1.pdf
Understanding technical and functional aspects of Configuring Call Flows
The following will be discussed in Genesys GEO-807 exam dumps:
- Recognize and use the files and storage structure used by the Interaction Attendant
- Email Schedules
- Default Auto Attendant set of menus and operations
- Overview of Default Profile
- Manage Voice Prompts
- Structure of a Node
- Create and configure operations that comprise an Interaction Attendant menu
- Overview of Default Schedule
- Standard Inbound Operations
- Schedule Configuration
- Overview of Interaction Attendant user interface
- Overview of Custom Profiles
- Queue Operations
- Email Profiles
- Publish, import, and export a new Interaction Attendant configuration
- Email Operations
Understanding technical and functional aspects of Administering the CIC System
The following will be discussed in Genesys GEO-807 exam dumps:
- Overview of Interaction Center Business Manager
- Managed IP Phone Network Provisioning
- Security and Compliance Enhancements
- Using Response Management Libraries
- Understand the configuration options available for ACD/Skills-Based routing
- Configuring ACD
- Introduction to PureConnect Application Suite
- Identify the components of the Interaction Administrator interface
- Overview of Client Templates
- Basics of Interaction Supervisor
- Configuring Client Button and Queue Columns
- Managed IP Phone Configuration and Templates
- Basics of Interaction Reporter
- Workgroups ACD Skills
- Configuring Stations
- Introduction to ACD Tools
- Status Messages, Account Codes, and Wrap-up Codes
- Identify key configuration elements at the Default User, Role, Workgroup, and User level
- Managing Licenses
Understanding technical and functional aspects of Interaction Center Certified Engineer (ICCE) Bootcamp
The following will be discussed in Genesys GEO-807 exam dumps:
- Understanding Lines and Groups
- Log Retrieval Assistant
- Directory Server
- IC Licensing Overview
- Interactive Update Provider Overview
- Reporting Tables
- SIP Line Configuration
- Configure Line Groups
- Log Viewer
- Licensing Users and Stations
- Installing IC and Interaction Media Server
- Configure SIP addresses
- DHCP
- Database Server
- Interaction Center Platform Overview
- Dial Plan
- Interaction Subsystems
- Configure Regionalization
- Gateways Overview
- New License Generation
- Site Information
- SIP Proxy
- SIP Station Configuration
- Using Interactive Update Client
- Interaction Center Architecture
- WireShark Analyzer
- IC System Manager
- Configuring IC Switchover Process
- Codecs
- IC Survey File
- DID/DNIS Routing
- Interaction Center Security Methods
- TroubleShooting
- Running Setup Assistant
- License Management and Allocation
- DNS Server
- Configure Interaction Media Server
- Post Installation Configuration
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