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Updated: Sep 07, 2026
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| Certification Vendor: | HP / HPE |
|---|---|
| Exam Name: | Selling HP SMB Solutions |
| Exam Number: | HP2-E56 |
| Available Languages: | Japanese, English, Korean, Simplified Chinese |
| Exam Duration: | 90 minutes |
| Related Certifications: | HP Sales Certified HP SMB Solutions Sales |
| Certificate Validity Period: | 2 years |
| Exam Price: | $75 USD |
| Real Exam Qty: | 50–51 |
| Exam Format: | Multiple choice, Matching |
| Passing Score: | Not publicly disclosed |
| Recommended Training: | HP SMB Solutions Sales Training |
| Exam Registration: | HPE Certification & Learning Pearson VUE Registration |
| Sample Questions: | HP HP2-E56 Sample Questions |
| Exam Way: | Online proctored or onsite via authorized test center |
| Pre Condition: | No formal prerequisites |
| Official Syllabus URL: | https://certification-learning.hpe.com/ |
| Section | Weight | Objectives |
|---|---|---|
| HP Just Right IT Framework | 20% | - Solution sizing and positioning - SMB customer segmentation - Business needs assessment |
| HP Client & Virtualization Solutions | 20% | - Client virtualization use cases - Thin clients and VDI architectures - Partner ecosystem integration |
| Sales Process & Solution Selling | 15% | - Identifying opportunities - Addressing customer pain points - Objection handling and closing |
| HP SMB Server Solutions | 25% | - Server virtualization for SMB - Storage and backup options - ProLiant server portfolio |
| HP SMB Networking & Communications | 20% | - Switching and routing products - BYOD and security solutions - Unified communications and collaboration |
Question 1
What is a typical customer objection to HP service support?
A. I do not need to shorten the time to ROI.
B. I am not concerned about protecting against future downtime.
C. My staff has plenty of time to handle both IT and business issues.
D. My staff is knowledgeable and can handle most issues.
Question 2
Where is the best place to find comparative information about networking products for mid-sized businesses?
A. The HP Midsize Business Center
B. The HP C3T tool
C. The HP PSA tool
D. The SMB Solutions Blog
Question 3
What are the best sources for finding information on HP client virtualization SMB solutions and reference architectures?
A. www.hp.com/go/cv, HP SMB Solutions Blog. HP CoffeeCoaching Channel
B. www.hp.com/go/cv. HP PSA Tool. HP CoffeeCoaching Channel
C. www.hp.com/go/cv. HP C3T Network Comparison Tool, HP CoffeeCoaching Channel
D. www.hp.com/go/cv, HP C3T Network Comparison Tool, HP PSA Tool
Question 4
Your customers consulting business is experiencing a decline in growth. The customer needs to reduce operating expenses. With a seat size of 45 employees, how can virtualization help the customer operate more efficiently?
A. reduce network traffic on the company's intranet, reducing overall operating expenses
B. provide ability to split up workloads for higher efficiencies and better application support
C. move all operations to the cloud, eliminating the need for onsite IT support
D. eliminate the need to refresh hardware which reduces overall capital expenses
Question 5
You think your customer may not be aware of the impact of adding voice to a data network. To ensure the best possible outcome, how should you approach them?
A. Lead with a recommendation for a network assessment. Introduce HP FlexNetwork and discuss how it scales on three dimensions and delivers unparalleled performance.
B. Lead with the introduction of HP FlexNetwork. Describe how it scales on three dimensions and delivers unparalleled performance.
C. Lead with a recommendation for a network assessment. Ask about future plans to make significant changes. Then introduce HP FlexNetwork.
D. Lead with the introduction of HP FlexNetwork. Describe how it scales on three dimensions. Follow-up with a suggestion that they perform a network assessment.
Solutions:
| Question 1 Answer: D | Question 2 Answer: A | Question 3 Answer: D | Question 4 Answer: B | Question 5 Answer: A |
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