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Avaya 72201T Exam Syllabus Topics:

Avaya Aura Core Components Support Sample Questions:

Question 1

Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

A. It is eight steps that ensure a faster time to resolution.
B. It is eight steps that guarantee a logical way to isolate an issue.
C. It is eight steps that used to guarantee systems are operational after an implementation.
D. It is eight steps that define how to escalate third-party integration issues.
E. It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, prevention for the future.

Question 2

SIP user 1011111 is trying to call SIP user 1011111.
If Session Manager cannot find a matching SIP Communication Profile for 1011111 in its SIP registry, what happens next?

A. The call is routed to voicemail to check if the extension is associated to mailbox.
B. Network Routing Policy (NRP) is consulted for further routing instructions.
C. The Caller receives a busy tone.
D. The call is sent to Communication Manager to check if the number dialed exists in CM's call routing tables.

Question 3

When observing the Session Manager dashboard, you notice that one entity is marked as down.
Which two troubleshooting tools can be used to investigate the problem? (Choose two.)

A. List trace station on Avaya Aura Communication Manager
B. traceSM on the Command Line Interface of Avaya Aura Session Manager
C. Avaya Aura Session Manager Entity Link Connection Status page in Avaya Aura System Manager
D. the replication page in Avaya Aura System Manager
E. statapp on the Command Line Interface of Avaya Aura Session Manager

Question 4

In a SIP trace capturing PPM messages, which device sends the getCallHistory PPM request, and what is it requesting?

A. the SIP endpoint; It is requesting its call log to be retrieved from Session Manager.
B. the SIP endpoint; It is requesting its contact list to be retrieved from Session Manager.
C. System Manager; It is requesting the call log history from Communication Manager.
D. the Avaya Aura Session Manager (SM) server; It is requesting the call history from System Manager.

Question 5

Which two statements are true regarding Full and Half call model processing? (Choose two.)

A. Avaya Aura Communication Manager (CM) configured as a Feature Server performs Full call model processing.
B. Avaya Aura Session Manager (SM) always performs Half call model processing.
C. Avaya Aura Session Manager (SM) always performs Full call model processing.
D. Avaya Aura Communication Manager (CM) configured as an Evolution Server performs Full call model processing.

Solutions: