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Last Updated: Sep 01, 2026
No. of Questions: 66 Questions & Answers with Testing Engine
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Contact Center & Customer Experience Solutions | 10% | - Customer engagement design principles - Contact Center Select architecture - Agent, supervisor, and reporting features |
| Topic 2: Avaya Midsize Solution Portfolio | 20% | - Deployment models: on-premise, hybrid, cloud - IP Office platform architecture and features - Licensing models and options - Scalability and resiliency options |
| Topic 3: Implementation & Migration Planning | 5% | - Post-deployment validation and support - Migration approaches and risk mitigation - Deployment strategies and rollout planning |
| Topic 4: Networking and Infrastructure Design | 20% | - Security, survivability, and redundancy - LAN/WAN design and considerations - QoS planning and bandwidth requirements - VoIP and unified communications network design |
| Topic 5: Customer Business Requirements Analysis | 15% | - Analyze user and site communication needs - Determine collaboration and mobility requirements - Identify business objectives and drivers |
| Topic 6: Solution Sizing and Bill of Materials | 15% | - System sizing and capacity planning - Licensing requirements and calculation - Hardware and software component selection - Complete bill of materials preparation |
| Topic 7: Unified Communications & Collaboration Design | 15% | - Conferencing and collaboration applications - Integration with third-party systems - Voicemail and unified messaging design - Mobility and remote worker solutions |
Question 1
Ein Kunde erwägt, sein DECT-Netzwerk (Digital Enhanced Cordless Telecommunications) durch WIFI zu ersetzen. Sie fragen Sie, welche Art von Netzwerk besser ist.
Welchen Vorteil würden Sie ihnen sagen?
A. DECT unterstützt größere Entfernungen als Wi-Fi.
B. WIFI hat mit BYOD weniger Vorlaufkosten; da es keine Endpunkte zu kaufen gibt.
C. DECT ist nur Sprache und die Möglichkeit des Hackens ist minimal,
D. WiFi bietet Benutzern Sprach- und Datenzugriff.
Question 2
Was ist der Vantage-Sprachassistent?
A. Eine Vantage-Anwendung aus dem Google Play Store
B. Eine Vantage-Anwendung für den K155
C. Eine optionale lizenzierte Funktion für jedes Vantage-Gerät
D. Eine Vantage-Anwendung aus dem Apple App Store
Question 3
Eine der Funktionen von IP Office Server Edition und IP Office Select ist die LDAP-Benutzersynchronisierung (Lightweight Directory Access Protocol). Um die laufende Verwaltung zu unterstützen, kann diese Funktion verwendet werden, um neben Name, Vollständiger Name und Nebenstelle noch welche anderen Felder zu synchronisieren?
A. E-Mail-Adresse
B. Adresse
C. Auftragsfunktion
D. Organisation oder Gruppe
Question 4
Sie haben gerade eine Reihe von Entdeckungsgesprächen mit einem Kunden abgeschlossen.
Um die Ergebnisse Ihrer Gespräche zusammenzufassen, was würden Sie erstellen, um jeden der Kundenkontakte zu zeigen, mit denen Sie sich getroffen haben?
A. Ein Architekturdiagramm für jede Person
B. Ein Konstruktionsdiagramm für jede Person
C. Ein einzelnes Architekturdiagramm
D. Ein einzelnes Konstruktionsdiagramm
Question 5
Ihr Kunde hat Chrome als Browser standardisiert und möchte WebRTC verwenden, um auf sein IP Office zuzugreifen.
Welche zwei Softclients würden Sie empfehlen? (Wähle zwei.)
A. Avaya Communicator für Web
B. Avaya IX Workplace-Webclient
C. IP Office-Webclient
D. Avaya one-X Mobile bevorzugt
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: A | Question 5 Answer: A,D |
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