2026 Easy Success Salesforce Health-Cloud-Accredited-Professional Exam in First Try
Best Health-Cloud-Accredited-Professional Exam Dumps for the Preparation of Latest Exam Questions
By becoming a Salesforce Health Cloud Accredited Professional, individuals can demonstrate their expertise in using the Salesforce Health Cloud platform and their knowledge of the healthcare industry. Salesforce Health Cloud Accredited Professional certification can also help professionals to enhance their career opportunities, improve their earning potential, and gain recognition in the healthcare industry.
NEW QUESTION # 45
Which of the following capabilities of the provider search would a customer service Agent use to help payers to find the right provider? (Choose Three.
- A. Control the list of the fields displayed in the search panel and search results
- B. Use custom fields defined in any entities within the Provider data model in Health cloud as part of the search component.
- C. Use custom fields defined in healthcare provider and healthcare Practitioner Facility entities as part of the search provider.
- D. Use provider search in an unauthenticated community page
- E. Use Provider search in an authenticated community page
Answer: A,C,E
NEW QUESTION # 46
Which type of files can be uploaded as Consent Documents in secure folders of Health Cloud for a Care Program? (Choose two)
- A. Files that are smaller than 2 - Simple Application 5MB
- B. Password protected files
- C. Opt out consent documents
- D. Authorization consent forms
- E. Copy-protected PDF files
Answer: A,D
Explanation:
According to the Salesforce documentation1, consent documents are files that capture the enrollee's consent to participate in a care program. Consent documents can be uploaded as PDF, DOC, DOCX, or JPG files in secure folders of Health Cloud for a care program. The file size limit for consent documents is 2 MB1. Therefore, options C and D are correct. Option A is incorrect, because copy-protected PDF files cannot be uploaded as consent documents. Option B is incorrect, because opt out consent documents are not used to enroll in a care program, but to withdraw from it. Option E is incorrect, because password protected files cannot be uploaded as consent documents.
NEW QUESTION # 47
A consultant is implementing clinical assessment to track intake for a hospital leveraging the Discovery Framework.
Which three functions is the consultant able to leverage with Health Cloud?
Choose 3 answers
- A. Branching
- B. Image Analysis
- C. Question Bank
- D. Scoring
- E. Encrypted Text
Answer: A,C,D
Explanation:
The Discovery Framework in Health Cloud supports:
Question Bank: Central repository of reusable questions for assessments.
Branching: Dynamic branching logic based on patient responses.
Scoring: Automatic scoring for assessments/intakes.
Extract:
"The Discovery Framework supports Question Bank, branching logic, and scoring for dynamic, reusable clinical assessments." (Source: Administer Health Cloud - Discovery Framework) Encrypted Text and Image Analysis are not functions of the Discovery Framework.
NEW QUESTION # 48
How would a Health Cloud administrator indicate which tab should appear when a patient record is opened in the Patient Console?
- A. In the CardView dropdown custom setting for that tab, enable Default subtab.
- B. In the CardView dropdown custom setting for that tab, enter Default for Category Name.
- C. Edit the Patient Card configuration for the tab and enable Default Subtab
- D. In the CardView dropdown custom setting for that tab, select Subtab for Tab Type.
Answer: A
NEW QUESTION # 49
A MedTech company needs to manage its run rare business to ensure contract compliance for its customers.
Which two features of Health Cloud should a consultant recommend the company use?
Choose 2 answers
- A. Sales Agreements
- B. MedTech Accelerator
- C. Remote Device Monitoring
- D. Advanced Account Forecasting
Answer: A,B
Explanation:
For managing the MedTech company's business operations and ensuring contract compliance, MedTech Accelerator and Sales Agreements are the most relevant Health Cloud features.
* Purpose:
* Provides industry-specific templates and configurations tailored for MedTech companies to manage complex processes such as equipment tracking, service level agreements (SLAs), and customer contract compliance.
* Capabilities:
* Tracks customer contracts and ensures compliance with regulatory and operational requirements.
* Helps streamline processes like inventory management and maintenance scheduling.
* Purpose:
* Enables companies to define, track, and manage agreements with customers, including product quantities, pricing, and timelines.
* Capabilities:
* Tracks fulfillment against agreements to ensure compliance with contractual obligations.
* Provides visibility into sales performance and adherence to commitments, reducing risks of non- compliance.
* Advanced Account Forecasting (Option B):
* Focused on revenue prediction and quota management rather than contract compliance.
* Remote Device Monitoring (Option D):
* While relevant to device tracking, it does not address contract compliance or business process management.
References:
MedTech Accelerator Overview
Sales Agreements in Salesforce
NEW QUESTION # 50
A Health Cloud administrator has to provide the DevOps team access to production copy sandboxes for investigation and fixes. How can be administrator ensure that all privacy, compliance and regulatory requirement are met.
- A. Install Mask and anonymize sensitive data on production copy sandboxes.
- B. Only allow onshore team access to Health cloud objects on production copy sandboxes.
- C. Only allow offshore team access to production copy sandboxes if they have taken compliance training and are certified to have access.
- D. Install Shield only in production copy sandboxes.
- E. Install shield and encrypted all PII data on production sandboxes.
Answer: A
Explanation:
Mask is a Salesforce product that helps you anonymize sensitive data in production copy sandboxes to ensure privacy, compliance, and regulatory requirements are met3. Mask replaces sensitive data with fictitious yet realistic data that preserves the characteristics of the original data. It also prevents unauthorized access to sensitive data by masking it before it is copied to a sandbox3.
NEW QUESTION # 51
The Salesforce administrator for ABC Policies Inc, a Health Care Payer Organization, would like to enable the members to enroll in and out of Care Program multiple times. Where, within Health Cloud Settings, should a Health Cloud administrator make changes to accomplish this requirement?
- A. Health Cloud Settings
- B. Program Enrollee Settings
- C. Care Program Settings
- D. Care Request Settings
Answer: B
Explanation:
Reference and details below.
According to the Health Cloud Implementation Guide, Program Enrollee Settings is the place within Health Cloud Settings where a Health Cloud administrator can make changes to accomplish the requirement of enabling the members to enroll in and out of Care Program multiple times. Program Enrollee Settings allow the administrator to configure how members can be enrolled in or removed from care programs, such as allowing multiple enrollments, setting enrollment statuses, and defining enrollment criteria. Care Program Settings, Health Cloud Settings, and Care Request Settings are not places where the administrator can make changes to enable multiple enrollments.
NEW QUESTION # 52
Which three are steps required to configure Health Cloud? (Choose three.)
- A. Enable the option for contacts to relate to multiple accounts.
- B. Install the Health Cloud Managed Package.
- C. Verify that Chatter Is enabled.
- D. Install Health Cloud Unmanaged Packages.
- E. Configure the console view.
Answer: E
NEW QUESTION # 53
A Health Cloud administrator is working on a call center implementation and has to ensure that the phone numbers passing through the CTI settings display the matching contact record via Screen Pop. Which custom metadata type within Health Cloud should the administrator update to achieve this requirement?
- A. Job Flow Setting -> ConsoleDisplayValue
- B. Feature Flag Setting -> CTIDriverSetting
- C. Flow Session Setting -> CallCenterFlow
- D. Health Cloud Setting -> HcFeatureDriver
Answer: B
Explanation:
According to the Salesforce documentation1, the Feature Flag Setting custom metadata type within Health Cloud allows you to enable or disable certain features of Health Cloud. One of the features that can be enabled or disabled is the CTIDriverSetting, which controls whether the CTI adapter is used to display phone numbers in the patient console. To ensure that the phone numbers passing through the CTI settings display the matching contact record via screen pop, the administrator should update the Feature Flag Setting -> CTIDriverSetting custom metadata type and set the value to true1.
NEW QUESTION # 54
A customer is looking to implement Discovery Framework to manage their intake and clinical assessments.
Which three capabilities should a consultant configure with Health Cloud out-of-the-box to enhance their assessment functionality?
FHIR Question Bank
- A. Using Previously Submitted Responses
- B. Adding a QR Code
- C. Digital Signature Capture
- D. SMS Assessment Completion
Answer: A,B,C
Explanation:
To enhance their assessment functionality with Discovery Framework, a consultant should configure the following capabilities with Health Cloud out-of-the-box:
Using Previously Submitted Responses: This capability allows users to pre-populate assessment questions with responses from previous assessments, saving time and effort. Users can also edit the responses if needed1.
Digital Signature Capture: This capability allows users to capture electronic signatures from patients or other parties on the assessment form, ensuring consent and compliance. Users can also view and download the signed document as a PDF file2.
Adding a QR Code: This capability allows users to generate a QR code for the assessment form, which can be scanned by patients or other parties to access and complete the assessment on their mobile devices. Users can also track the status of the QR code and send reminders if needed3. FHIR Question Bank or SMS Assessment Completion are not capabilities that are available with Health Cloud out-of-the-box.
NEW QUESTION # 55
Which three terms can a Life Sciences company track about a Care Program using Program Management in Health Cloud? (Choose three)
- A. The clinical indicators that need to be monitored in the Care Program.
- B. The Plans that enrollees have been engaged in as part of the Care Program.
- C. The products that are associated with a given Care Program.
- D. The budget & expense of the company's associated Care Program.
- E. The multiple marketing campaigns that enrollees are subjected to as part of the Care Program.
Answer: B,C,E
NEW QUESTION # 56
A provider wants its care coordinators to track a series of problems, goals, and interventions (PGIs) related to a patient's care in a repeatable, efficient way.
Which approach should a consultant recommend?
- A. Configure an action plan template with tasks for each PGI.
- B. Coach the care coordinators to quickly create tasks using a checklist.
- C. Define a PGI Library and care plan templates using the library.
- D. Create care program templates and assign them to patients.
Answer: A
NEW QUESTION # 57
Bloomington Caregivers has identified the need to encrypt data to comply with the Health Insurance Portability and Accountability Act (HIPAA).
What are three key considerations when complying with HIPAA regulations using Salesforce Shield in conjunction with Bloomington Caregivers' data strategy?
Choose 3 answers
- A. Using third-party data backup solutions to store backups of sensitive data off-site
- B. Providing access to third-party auditors to regularly review Shield implementation settings
- C. Configuring data retention policies to ensure that records are retained for the appropriate length of time
- D. Ensuring that sensitive data is encrypted both In transit and at rest
- E. Implementing audit trails and regularly reviewing them to detect unauthorized access attempts
Answer: C,D,E
Explanation:
When complying with HIPAA using Salesforce Shield, Bloomington Caregivers must:
* Encrypt sensitive data in transit and at rest:
* Shield Platform Encryption ensures encryption at rest; Salesforce uses TLS for encryption in transit.
* Extract:
"Salesforce Shield encrypts sensitive data at rest. Salesforce also encrypts data in transit using TLS." (Source: Salesforce Security Guide,Shield Platform Encryption Guide)
* Implement and regularly review audit trails:
* Shield Event Monitoring and Field Audit Trail help monitor data access and modifications.
* Extract:
"Implement audit trails and monitor them to detect unauthorized or suspicious activities." ([Source: Salesforce Security Guide, Shield Platform Encryption Guide])
* Configure data retention policies:
* Retain records for legally required periods to comply with HIPAA.
* Extract:
"Data retention policies must comply with legal and regulatory requirements, including HIPAA." ([Source: Salesforce Security Guide])
* Why not B or C?
* Providing access to third-party auditors is not a Salesforce Shield requirement; such reviews are typically handled internally.
* Using third-party backup solutions is not a core Shield/HIPAA control within Salesforce, and data residency must be managed with care.
NEW QUESTION # 58
Bloomington Caregivers is looking to streamline the user experience for its call center agents. On the patient's record, the company wants the ability to:
Inform agents about changes in information
View basic details about a patient's insurance
Have a complete view ofall engagement interactions in one place
Which three components from Contact Center for Health Cloud should a consultant use to achieve this?
- A. Member Plan FlexCard
- B. Action Launcher
- C. Timeline
- D. Identity Verification
- E. Record Alerts
Answer: A,C,E
Explanation:
Comprehensive Detailed Step by Step Explanation with exact Extracts from Salesforce Health Cloud documents that you have with References
* Record Alerts:
* Notify agents of important or recent changes in patient information.
* Extract:
"Use Record Alerts to keep agents informed of changes and critical updates on the patient's record."
-Contact Center for Health Cloud Overview
* Timeline:
* Provides a single, unified view of all engagement interactions, encounters, and activities with a patient.
* Extract:
"Timeline shows a consolidated history of patient interactions and engagement, giving agents a complete view in one place."
-Health Cloud: Enhanced Timeline
* Member Plan FlexCard:
* Displays key patient insurance information directly on the record page.
* Extract:
"The Member Plan FlexCard displays essential details about the patient's insurance coverage for agents."
-OmniStudio: FlexCards
* Other Options:
* A. Identity Verification:Used for verifying caller identity, not information display.
* D. Action Launcher:Launches actions/processes, not for displaying info or alerts.
References:
Contact Center for Health Cloud Overview
Health Cloud: Enhanced Timeline
OmniStudio: FlexCards
NEW QUESTION # 59
A health plan provider would like to manage prior authorizations with predefined approval criteri a. Which three features in Health Cloud should a consultant recommend in this case?
- A. Claims data model
- B. Intelligent Appointment Management
- C. Out-of-the-box Process libraries
- D. Business Rules Engine
- E. Utilization Management data model
Answer: C,D,E
Explanation:
The three features in Health Cloud that the consultant should recommend to the health plan provider are Business Rules Engine, Utilization Management data model, and Out-of-the-box Process libraries. These features enable the provider to manage prior authorizations with predefined approval criteria, store and track care requests, and leverage best practices and templates for common scenarios .
NEW QUESTION # 60
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