700-805 Exam Questions Dumps, Selling Cisco Products
700-805 Cert Guide PDF 100% Cover Real Exam Questions
NEW QUESTION 25
What is the key implication on-time renewals have for an IT provider company?
- A. recurring business is preserved
- B. incentives will be paid
- C. no major impact if sales are on plan
- D. improved customer satisfaction
Answer: D
NEW QUESTION 26
Which two factors drive subscription value for customers? (Choose two)
- A. continuous access to innovation
- B. up to date security protection
- C. training access
- D. freeware offers
- E. bundling of software and hardware
Answer: A,B
NEW QUESTION 27
Which group of products are enterprise networking products?
- A. iWAN, Viptela, Meraki
- B. Routing, Switching, Access Points
- C. WAN, LAN, Wireless
- D. Salesforce, Box, AWS
Answer: B
NEW QUESTION 28
How does Cisco define Business Critical Services?
- A. hardware replacement
- B. Pay-as-you-go, technology-based services
- C. subscription-based services covering the lifecycle of a technology
- D. Pay-as-you-go, services covering business-critical functions
Answer: D
NEW QUESTION 29
What is the main purpose of CCW-R?
- A. to factor customer ATR, up sell and attrition
- B. to allow customers and partner store new software subscriptions and service contracts from one tool
- C. to allow customers and partners to download renewal data
- D. to capture partner and customer bill ng preferences
Answer: B
NEW QUESTION 30
Which steps to develop a renewal quote are valid?
- A. Ask the customer for Renewal data, Evaluate new requirement, Quote new services.
- B. Position the new technology, create a Quote, Order the Quote.
- C. Identify the Item store new, Verify the Discounts, Confirm the Shipping address, Verify the Billing entity.
- D. Identify the barriers to adoption, Ensure the customers is using the solution, Work with the Account Manager to create a Quote.
Answer: D
NEW QUESTION 31
What is the primary customer value of the Cisco Services Portfolio?
- A. On-call, 24/7 service technicians at all levels
- B. Services packages tailored to specific customer needs
- C. Customers can develop their own service offerings
- D. Services priced based on usage
Answer: B
NEW QUESTION 32
What does TPV mean?
- A. Total Partner Value
- B. Total Product Value
- C. Total Partner View
- D. Telepresence Value
Answer: B
NEW QUESTION 33
Which two actions can a partner or customer perform within CCW-R? (Choose two.)
- A. view and manage their contracts
- B. download hardware, software and services datasheets
- C. order new services
- D. change Customer Address
- E. set up billing
Answer: A,D
NEW QUESTION 34
What support should an RM take from the CSM?
- A. Communicate value and the impact of Cisco solutions.
- B. Oversee the closure of contracts.
- C. Communicate new greenfield opportunities.
- D. Book customer-service briefings.
Answer: A
NEW QUESTION 35
When renewing a contract with a customer, which action is important?
- A. Propose only the most important part of the solution.
- B. Do not offer any financing solutions.
- C. Start discussions once the contract has expired.
- D. Validate customers business needs.
Answer: A
NEW QUESTION 36
Which approach should be applied when renewing a quote?
- A. Concerns led approach
- B. Product led approach
- C. Reward led approach
- D. Solutions led approach
Answer: D
NEW QUESTION 37
Which discussion point helps up sell a customer?
- A. Focus on how much it will cost the customer.
- B. Discuss changes in the network and identify any uncovered additions to the network.
- C. Focus on what the customer already has covered on the network.
- D. Discuss your prior ties and why you need the sale.
Answer: B
NEW QUESTION 38
What is the primary measurement of success for a Renewals Manager?
- A. renewal success rate
- B. upsell percentage
- C. iARR rate
- D. percentage of contracts closed
Answer: B
NEW QUESTION 39
Which services are contained in the CX portfolio?
- A. Support Services, Business Critical Services and Professional Services
- B. Support Services, Business Critical Services, Professional Services and Managed Services
- C. Support Services and Business Critical Services
- D. Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services
Answer: D
NEW QUESTION 40
Which licensing model represents the highest value?
- A. Subscription
- B. Pay as you go
- C. Transactional
- D. Enterprise Agreements
Answer: D
NEW QUESTION 41
Which statement best describes an Accelerator?
- A. A one-on-one deep dive on network issues
- B. A one-on-one coaching engagement covering specific use cases
- C. A hosted one-to-many educational webinar with live expert Q and A
- D. An on-call service for customer support
Answer: C
NEW QUESTION 42
Which statement is the most accurate description of the Health Index?
- A. an ongoing measurement of customer sentiment
- B. an ongoing measurement of several key customer health indicators
- C. a measurement tool for resolving specific product quality issues and adoption barriers
- D. a tool for service providers to determine what stage of the lifecycle to offering training solutions
Answer: B
NEW QUESTION 43
Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?
- A. explore up sell opportunities
- B. lock in revenue streams through co-termination
- C. focus on benefits
- D. validate the customer's business needs
Answer: A
NEW QUESTION 44
Which statement best describes the Success Plan?
- A. a document capturing a comprehensive view of all customer health scores
- B. the blueprint for account teams to achieve customer success
- C. a shareable document that captures all account activities
- D. a tool for report ng actions to management
Answer: A
NEW QUESTION 45
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