
[Dec 20, 2021] New 46150T Exam Dumps with High Passing Rate
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NEW QUESTION 16
You are discussing Avaya IXTM Workforce Engagement Select with the decisionmaker at a prospective customer.
The customer mentions that they are primarily interested in recording incoming and outgoing calls.
Which package would be most applicable to their needs?
- A. Desktop Trigger
- B. Standard Edition
- C. Quality Management Edition
- D. Workforce Management
Answer: D
NEW QUESTION 17
A potential customer in the Hospitality market is looking for a communication solution sized for hotel branches, with high-quality endpoints that will allow them to customize functionality and add their own branding.
Which of the following products will satisfy that need? (Select two.)
- A. Avaya J-169 desk phones
- B. Avaya IP Office TM
- C. Avaya Aura
- D. Avaya DECT-6 wireless endpoints
- E. Avaya Vantage K165 endpoints
Answer: D,E
NEW QUESTION 18
Which of the following customer concerns are related to customer experience? (Select two.)
- A. Simplifying management
- B. Customer Satisfaction
- C. Bring Your Own Device (BYOD)
- D. Driving efficiencies
- E. Contextual experiences
Answer: B,E
NEW QUESTION 19
What is the most relevant reason that IP Office Support Services (IPOSS) should be proposed as an element of an Avaya IP Office TM solution?
- A. IPOSS is required with every IP Office solution.
- B. IPOSS includes 24x7 support.
- C. IPOSS remote diagnostics use Avaya SAL or SSL/VPN secure connections.
- D. IPOSS is sold only through authorized Avaya partners.
- E. IPOSS can be sold under wholesale and co-delivery models.
Answer: D
NEW QUESTION 20
A line of business leader tries giving you the brush-off by sending you back to the IT team, saying, "I'm too busy whipping this contact center into shape to talk technology."
Which of the following responses will most likely keep you in the room?
- A. Avaya has a long history of placing solutions in the contact-center environment.
- B. Maybe we can help. What's keeping your agents from meeting their goals?
- C. In a way, aren't we all on the IT team?
- D. Doing your due diligence with us will buy you sweat equity with IT.
- E. I've already got everything I need from the IT team, I need to hear it from you!
Answer: C
NEW QUESTION 21
Your customer describes a recent experience where live monitoring and agent desktop screen captures would have helped to more quickly resolve an issue.
Which Avaya IX TM Workforce Engagement Select package would provide that functionality?
- A. Desktop Trigger
- B. Standard Edition
- C. Quality Management Edition
- D. Recorder Edition
- E. Workforce Management
Answer: E
NEW QUESTION 22
Which of the following hardware platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office TM Server or Select Edition? (Select four.)
- A. IP500 V2
- B. Cloud computing platform
- C. Hyper-V
- D. Linux Server
- E. VMware
Answer: D
NEW QUESTION 23
A customer seeks communications for 150 employees, with access to advanced mobility and customer-engagement features, packaged as an easy-to-deploy appliance.
Which Avaya IP Office TM edition best fits this need?
- A. Server Edition
- B. Preferred Edition
- C. Essential Edition
- D. Select Edition
- E. Basic Edition
Answer: B
NEW QUESTION 24
You are reaching out to a prospective customer to discuss Avaya IX TM Workforce Engagement Select.
Who should you reach out to as the primary decisionmakers? (Select two.)
- A. Contact Center agents
- B. Quality assurance managers and supervisors
- C. Director of IT
- D. Contact Center directors and managers
Answer: A
NEW QUESTION 25
Which of the following Avaya IP Office TM editions would you position as options for a customer seeking communications for 450 employees who require access to advanced features and high availability/resiliency? (Select two.)
- A. Essential Edition
- B. Select Edition
- C. Server Edition
- D. Basic Edition
- E. Preferred Edition
Answer: B,C
NEW QUESTION 26
A potential customer in the Logistics market is looking for a communication solution sized for distribution centers, with endpoints suitable for use at shared workstations in a warehouse.
Which of the following products will satisfy that need? (Select two.)
- A. Avaya IP Office TM
- B. Avaya Web RTC soft clients
- C. Avaya J139 desk phones
- D. Avaya IX Conference Phones
- E. Avaya Aura
Answer: C,D
NEW QUESTION 27
Which of the following is the best description of the SIP Line Appearance feature?
- A. Allows placement of SIP calls on selectable trunk line extensions
- B. Permits instant two-way conferencing on SIP video endpoints
- C. Permits Avaya IP Office TM to carry traffic from SIP®home devices like thermostats and smart locks
- D. Causes desk phones to present SIP call appearances the same as trunk line calls
- E. Causes trunk line calls to be re-routed over SIP lines for a net reduction of maintenance costs
Answer: E
NEW QUESTION 28
The _______________ licensing model is based on the number of concurrent agents logged in.
- A. Core
- B. Workforce Management Named User
- C. Concurrent
- D. Power
Answer: B
NEW QUESTION 29
A prospective customer contact says, "Sorry we had to reschedule. One of the databases our agents use went down yesterday, and downtime equals lost revenue, right!"
Which of the following attributes will be the focus of your proposal?
- A. Simple
- B. Scalable
- C. Resilient
- D. Modular
- E. Secure
Answer: D
NEW QUESTION 30
Cloud Operations Manager (COM) is a new management utility.
What does it manage?
- A. Up to 3000 Avaya IP Office TM users
- B. Up to 30,000 call recordings
- C. Up to 3000 Avaya IP Office TM systems
- D. Up to 30 Avaya Aura® systems
- E. Up to 30 Avaya IP Office TM system inventories
Answer: C
NEW QUESTION 31
Your customer is looking to add a contact center solution to their IP Office TM base, but describes customer interactions which would benefit by more advanced features, such as live monitoring and quality management.
What offers could you suggest connecting to implement both simple inbound voice call routing and enterprise-grade features? (Select two.)
- A. Avaya Contact Center Select
- B. Avaya IX TM Spaces
- C. Avaya IX TM Workforce Engagement Select
- D. Avaya IX TM Contact Center
- E. Avaya IX TM Meetings
Answer: A,C
NEW QUESTION 32
A prospective customer contact says, "We're in growth mode. Our only priority is things that help us bring service to new markets."
Which of the following attributes will be the focus of your proposal?
- A. Secure
- B. Simple
- C. Scalable
- D. Resilient
- E. Modular
Answer: A
NEW QUESTION 33
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