[Full-Version] 2024 New Education-Cloud-Consultant Actual Exam Dumps, Salesforce Practice Test
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Salesforce Education Cloud is a powerful platform that provides educational institutions with a wide range of tools to manage student data, create personalized learning experiences, and streamline administrative tasks. The Education Cloud Consultant certification validates the candidate's ability to implement and manage these tools effectively, ensuring that educational institutions can achieve their goals of providing high-quality education to their students.
Salesforce Education Cloud Consultant certification exam is designed for professionals who have a strong understanding of the Salesforce Education Cloud platform and its features. Education-Cloud-Consultant exam is intended for consultants who work with education institutions and non-profit organizations who use Salesforce to manage their operations. The Salesforce Education Cloud Consultant certification is a highly respected and valuable certification that demonstrates a consultant's expertise in Salesforce Education Cloud.
Salesforce Education-Cloud-Consultant exam is designed for individuals who are interested in validating their expertise in the Salesforce Education Cloud platform. Salesforce Certified Education Cloud Consultant Exam certification is ideal for education consultants, administrators, and professionals who want to demonstrate their knowledge of Salesforce’s cloud-based education management solution. Education-Cloud-Consultant exam is intended to test an individual’s knowledge on the implementation and configuration of different Education Cloud features such as student management, program management, and curriculum management.
NEW QUESTION # 61
A higher education institution has used Salesforce for many years and has Person Accounts enabled. The institution wants to install the Education Data Architecture (EDA) in its existing Salesforce environment.
Which consideration should the consultant discuss with the institution?
- A. A support ticket is required to disable Person Accounts.
- B. Person Accounts can only be merged with Administrative Accounts.
- C. Person Accounts are unsupported in EDA.
Answer: C
Explanation:
Explanation
In Education Cloud, data about individual people, such as students, faculty, alumni, and external contacts, are saved on the Account object as Person Accounts. However, when it comes to EDA, Person Accounts are not supported because EDA uses a different account model designed to accommodate the complex relationships and affiliations unique to educational institutions2. It's important to discuss with the institution that if they want to use EDA, they will need to consider how to handle existing Person Accounts, as they would need to transition to the EDA account model, which does not support Person Accounts directly1.
NEW QUESTION # 62
Student Services is preparing to migrate student Incident and Incident Resolution data from its old system to a Salesforce.org that uses the Education Data Architecture (EDA).
Which two objects should the consultant use?
Choose 2 answers.
- A. Behavior Response
- B. Attribute
- C. Case Comment
- D. Case
Answer: C,D
Explanation:
Case and Case Comment are two objects that the consultant should use to migrate student Incident and Incident Resolution data from the old system to EDA. Case is an object that represents a student issue or problem that needs to be resolved. Case Comment is an object that stores comments related to a case. Attribute and Behavior Response are not objects that can store Incident and Incident Resolution data in EDA. Reference:
https://help.salesforce.com/s/articleView?id=sf.customize_case.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_casecomment.htm&type=5
https://powerofus.force.com/s/article/EDA-Data-Dictionary
NEW QUESTION # 63
Recruiters at an institution are evaluating tools to enhance their email. They want to see when a student has opened an email or clicked on a link. Recruiters also want to insert time slots directly from their calendar into an email and allow students to choose the meeting time.
Which solution should the consultant recommend?
- A. Einstein Activity Capture
- B. Salesforce Inbox
- C. Gmail Integration
- D. Custom automation
Answer: B
Explanation:
Explanation
Salesforce Inbox is a solution that the consultant can recommend to enhance the email functionality for recruiters. Salesforce Inbox allows recruiters to see when a student has opened an email or clicked on a link, using email tracking features. Salesforce Inbox also allows recruiters to insert time slots directly from their calendar into an email and allow students to choose the meeting time, using meeting scheduling features.
Gmail Integration, custom automation, and Einstein Activity Capture are not solutions that can provide the email functionality that recruiters want. References:
https://www.salesforce.com/products/sales-cloud/features/salesforce-inbox/
https://help.salesforce.com/s/articleView?id=sf.inbox_overview.htm&type=5
NEW QUESTION # 64
A university completed its first implementation of Salesforce. The university wants to deliver additional functionality in smaller units through an iterative process. New functions will be enhanced and refined based on feedback.
Which approach should the consultant recommend?
- A. Work Breakdown Structure
- B. Waterfall
- C. Agile
Answer: C
Explanation:
Explanation
The consultant should recommend Agile as an approach to deliver additional functionality in smaller units through an iterative process for the university that completed its first implementation of Salesforce. Agile is a project management methodology that focuses on delivering value to customers in short and frequent iterations, incorporating feedback and changes along the way. Agile can help the university deliver additional functionality in smaller units through an iterative process by using features such as user stories, sprints, or scrum meetings. Work Breakdown Structure and Waterfall are not approaches that can deliver additional functionality in smaller units through an iterative process for the university that completed its first implementation of Salesforce. References:
https://trailhead.salesforce.com/en/content/learn/modules/agile-basics
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
NEW QUESTION # 65
A college is using Salesforce to support its recruitment and admissions processes. The college will need to have an online application form, automated bot service, and online application management.
Which two solutions should the consultant recommend?
Choose 2 answers
- A. Third-party form builder app
- B. Digital Engagement
- C. Admissions Connect
- D. Interaction Studio
Answer: A,C
Explanation:
Explanation
A third-party form builder app and Admissions Connect are two solutions that the consultant can recommend to meet the requirement of having an online application form, automated bot service, and online application management. A third-party form builder app is an application that provides additional features and solutions for Salesforce. There are many third-party form builder apps on the AppExchange that offer online form creation and submission capabilities, such as web forms, surveys, or quizzes, and capturing data from them in Salesforce. The consultant can help the college choose an app that meets their needs and budget. Admissions Connect is a solution that extends EDA to meet the needs of higher education admissions and enrollment.
Admissions Connect provides features such as automated bot service, online application management, application review, and decision delivery. Digital Engagement and Interaction Studio are not solutions that can meet the requirement of having an online application form, automated bot service, and online application management. References:
https://appexchange.salesforce.com/appxStore?type=App&keyword=form%20builder
https://www.salesforce.org/products/admissions-connect/overview/
https://trailhead.salesforce.com/en/content/learn/modules/admissions-connect-basics
NEW QUESTION # 66
A school is considering leveraging Student Success Hub.
Which operational requirement should the consultant confirm?
- A. Student Success Hub requires Education Data Architecture (EDA).
- B. Read, Create and Edit access to Contacts, Accounts, and Cases is required.
- C. Einstein Bots must be enabled prior to installing Student Success Hub.
- D. Student Success Hub requires the K-12 Architecture Kit.
Answer: A
NEW QUESTION # 67
A university is implementing Advisor Link and needs to test the integration with its Student Information System (SIS), and provide training space for advisors. The university needs access to some of the data from the production org for the advisor training.
Which two types of sandboxes meet this use case?
Choose 2 answers
- A. Partial Sandbox
- B. Developer Sandbox
- C. Full Sandbox
- D. Developer Pro Sandbox
Answer: A,C
NEW QUESTION # 68
A consultant is working on an Advisor Link implementation for the undergraduate Advising departments.
Advisors must be able to view a student's classes, track milestones, set student meetings, and integrate meetings with their Outlook calendar. The Advising department wants to know which functionality is included with Advisor Link and whether a third-party application is necessary.
Which function may require a third-party app?
- A. Success Plans
- B. Degree visualization
- C. Appointment scheduling
- D. Calendar syncing
Answer: B
Explanation:
Explanation
Degree visualization is a function that may require a third-party app for Advisor Link. Degree visualization allows advisors and students to see the progress and requirements of a degree program in a graphical way.
Advisor Link does not provide this function out of the box, so a third-party app may be needed to achieve it.
Success Plans, calendar syncing, and appointment scheduling are functions that are included with Advisor Link and do not require a third-party app. References:
https://www.salesforce.org/advisor-link/
https://help.salesforce.com/s/articleView?id=sf.eda_advisor_link_features.htm&type=5
NEW QUESTION # 69
The Accessible Education office needs to track accommodations made for students disability and accessibility needs.
How should the consultant design the Salesforce environment to meet the requirement?
- A. Use the Behavior Response object.
- B. Create custom fields on the Contact object.
- C. Configure a custom object.
- D. Leverage the Attribute object.
Answer: D
NEW QUESTION # 70
A university has hired a consultant to help it plan the campus's enterprise roadmap for Salesforce. The CIO wants to use a single. Salesforce org across the university and is interested in learning more about the Education Data Architecture (EDA). The university has two existing Salesforce orgs, one uses Person Accounts, and the other org uses a custom data architecture.
What should the consultant do first lo assess the situation?
- A. Install EDA into one of the production environments.
- B. Submit a Salesforce Support case to merge orgs.
- C. Document solution requirements from the groups involved.
- D. Create a new Salesforce org using EDA as the foundation.
Answer: C
NEW QUESTION # 71
A partner wants to self-certify that its app complies with Education Data Architecture (EDA) readiness. The partner needs to certify that its solution is compatible with EDA, or if it duplicates EDA functionality, that it is properly documented and abides by conventions for key EDA objects.
What are two key objects used with EDA?
Choose 2 answers.
- A. Affiliation
- B. Attribute
- C. Account
- D. Opportunity
Answer: A,B
Explanation:
Affiliation and Attribute are two key objects used with EDA. Affiliation is an object that represents a relationship between a Contact and an Account or another Contact. Affiliation can be used to track various types of relationships, such as student, faculty, staff, alumni, donor, or advisor. Attribute is an object that stores additional information about a Contact or an Applicant that is not captured by other EDA objects. Attribute can be used to track various types of information, such as test scores, languages, hobbies, certifications, and documents. Opportunity and Account are not key objects specific to EDA, but rather standard Salesforce objects. Reference:
https://powerofus.force.com/s/article/EDA-Affiliations
https://powerofus.force.com/s/article/EDA-Attributes
https://powerofus.force.com/s/article/EDA-Data-Dictionary
NEW QUESTION # 72
A university plans to implement Salesforce. The project lead is drafting a communication plan and has asked the consultant to provide examples of communications to send after implementation.
Which communication example should a consultant recommend?
- A. Teaser email
- B. Project sponsor profile
- C. User contest
Answer: C
Explanation:
User contest and post go-live recap are two communication examples that the consultant can recommend to send after implementation. User contest is a type of communication that encourages users to participate in a competition or a challenge related to using Salesforce, such as completing a certain number of tasks, earning badges on Trailhead, or submitting feedback or ideas. User contest can help increase user engagement, adoption, and satisfaction with Salesforce. Post go-live recap is a type of communication that summarizes the results and outcomes of the implementation project, such as key achievements, lessons learned, success stories, or next steps. Post go-live recap can help celebrate the project completion, acknowledge the project team and stakeholders, and provide guidance for future improvements. Teaser email and project sponsor profile are two communication examples that the consultant can recommend to send before implementation. Reference:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/change_management/change_management_communicate
NEW QUESTION # 73
A university needs to track details about a student's registration in an academic program or course of study, including information about registration dates, status, and credits earned.
Which object in the Education Data Architecture (EDA) contains this type of summary academic data?
- A. Program Plan
- B. Course Offering
- C. Program Enrollment
Answer: C
Explanation:
Explanation
A Program Enrollment object in EDA contains summary academic data for a student's registration in an academic program or course of study, such as registration dates, status, credits earned, and GPA1. A Course Offering object represents a specific instance of a course that is offered during a term or semester2. A Program Plan object defines the requirements and structure of an academic program or course of study3. References:
1: Education Data Architecture Documentation - Salesforce1
2: EDA Object Reference - Salesforce4
3: EDA Object Reference - Salesforce4
NEW QUESTION # 74
A university plans to implement Salesforce. The project lead is drafting a communication plan and has asked the consultant to provide examples of communications to send after implementation.
Which communication example should a consultant recommend?
- A. Teaser email
- B. Project sponsor profile
- C. User contest
Answer: C
Explanation:
Explanation
User contest and post go-live recap are two communication examples that the consultant can recommend to send after implementation. User contest is a type of communication that encourages users to participate in a competition or a challenge related to using Salesforce, such as completing a certain number of tasks, earning badges on Trailhead, or submitting feedback or ideas. User contest can help increase user engagement, adoption, and satisfaction with Salesforce. Post go-live recap is a type of communication that summarizes the results and outcomes of the implementation project, such as key achievements, lessons learned, success stories, or next steps. Post go-live recap can help celebrate the project completion, acknowledge the project team and stakeholders, and provide guidance for future improvements. Teaser email and project sponsor profile are two communication examples that the consultant can recommend to send before implementation.
References:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/change_management/change_management_com
NEW QUESTION # 75
A university is implementing Advisor Link and needs to test the integration with its Student Information System (SIS), and provide training space for advisors. The university needs access to some of the data from the production org for the advisor training.
Which two types of sandboxes meet this use case?
Choose 2 answers
- A. Partial Sandbox
- B. Developer Sandbox
- C. Full Sandbox
- D. Developer Pro Sandbox
Answer: A,C
Explanation:
Full Sandbox and Partial Sandbox are two types of sandboxes that meet this use case for the university that is implementing Advisor Link and needs to test the integration with its SIS, and provide training space for advisors. A sandbox is a copy of a production environment that allows users to develop, test, or train without affecting live data or operations. A Full Sandbox is a type of sandbox that copies all data and metadata from the production environment. A Partial Sandbox is a type of sandbox that copies all metadata and a sample of data from the production environment based on specified criteria. The university can use a Full Sandbox or a Partial Sandbox to test the integration with its SIS, and provide training space for advisors with access to some of the data from the production org. Developer Sandbox and Developer Pro Sandbox are not types of sandboxes that meet this use case for the university that is implementing Advisor Link and needs to test the integration with its SIS, and provide training space for advisors. Reference:
https://help.salesforce.com/s/articleView?id=sf.data_sandbox.htm&type=5
https://www.salesforce.org/products/advisor-link/overview/
NEW QUESTION # 76
What is the correct order of operations to ensure customer success in an Education Cloud implementation?
- A. Document Current State, Conduct Discovery Workshops, Generate Solution Design, Write Test Scripts
& Plans, Build Solution & Test, Deploy. - B. Conduct Discovery Workshops, Document Current State, Generate Solution Design, Write Test Scripts
& Plans, Build Solution & Test, Deploy, - C. Conduct Discovery Workshops, Document Current State, Write Test Scripts Plans, Generate Solution Design, Build Solution & Test, Deploy
- D. Document Current State, Conduct: Discovery Workshops, Write Test Scripts & Plans, Build Solution & Test, Generate Solution Design, Deploy.
Answer: B
NEW QUESTION # 77
The intellectual Property department at a research university needs to manage the institution's patents. The department does not serve students and has a B2B business process.
Which account mode! should the constant recommend?
- A. administrative Account Model
- B. Standard account Model
- C. Household Account Model
Answer: B
Explanation:
Explanation
The consultant should recommend the Standard account model for the Intellectual Property department, because it allows them to use the standard Account and Contact objects to manage their B2B business process, without creating additional records or relationships. The Household account model and the Administrative account model are designed for managing B2C or educational relationships, not B2B. References:
https://powerofus.force.com/s/article/EDA-Account-Model
https://help.salesforce.com/s/articleView?id=sf.account.htm&type=5
NEW QUESTION # 78
An Admissions Department is evaluating data analytics tools to help determine the likelihood that accepted students will enroll at its school.
Which solution should the consultant recommend?
- A. Einstein Prediction Builder
- B. Advisor Link Pathways
- C. Tableau Prep Builder
- D. Einstein Next Best Action
Answer: A
Explanation:
Einstein Prediction Builder is a solution that the consultant can recommend to help the Admissions Department determine the likelihood that accepted students will enroll at its school. Einstein Prediction Builder is a feature that allows users to create custom predictions based on their Salesforce data, using artificial intelligence. Einstein Prediction Builder can be used to predict various outcomes, such as churn, retention, conversion, or enrollment. The Admissions Department can use Einstein Prediction Builder to create a prediction field on the Opportunity object that indicates the probability of an accepted student enrolling at the school. Advisor Link Pathways, Tableau Prep Builder, and Einstein Next Best Action are not solutions that can help the Admissions Department determine the likelihood that accepted students will enroll at its school. Reference:
https://help.salesforce.com/s/articleView?id=sf.einstein_prediction_builder.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/einstein_prediction_builder_basics
NEW QUESTION # 79
A primary school will implement Student Success Hub to support student needs from K-12. The school primarily needs to track students' families and communicate with the parents on issues.
Which default account model should the consultant recommend?
- A. Household Account Model
- B. Standard Account Model
- C. Administrative Account Model
Answer: A
Explanation:
The Household Account Model in EDA creates one account for each household and associates multiple contacts with that account. This model is suitable for tracking students' families and communicating with the parents on issues. The Household Account Model also provides features such as automatic household naming, address management, and rollup fields. The consultant should recommend this model for the primary school that will implement Student Success Hub. Reference: [Salesforce Education Cloud Academy: Consultant Fundamentals], [EDA Account Models]
NEW QUESTION # 80
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