[Jan 25, 2022] Prepare For The Slack-Certified-Admin Question Papers In Advance
Slack-Certified-Admin PDF Dumps Real 2022 Recently Updated Questions
Slack Slack-Certified-Admin Exam Syllabus Topics:
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NEW QUESTION 15
A 5,000-employee company with multiple international offices is planning to launch Slack to its entire organization. Their goal is to increase collaboration and build a stronger company culture. The CIO is hesitant to allow members to upload custom emoji to Slack, but she doesn't want to burden her Workspace Admin team with requests for custom emoji uploads.
Which solution addresses the CIO's concerns?
- A. Prior to launch, pre-load a set of custom emoji voted on by a council of leaders, and do not allow anyone to request customer emoji uploads.
- B. Do not allow any custom emoji creation to minimize the risk of members uploading inappropriate imagery.
- C. Allow all members access to upload custom emoji, but communicate and document the appropriate emoji use and uploads.
- D. Restrict custom emoji uploads to Workspace Owners and Admins, and do not allow anyone to request custom emoji uploads.
Answer: D
NEW QUESTION 16
Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces, but are allowed to join other workspaces if they want to.
What is the main benefit of this Grid design?
- A. Members experience less context switching when they are given the chance to access several workspaces.
- B. Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org- wide policy and process decisions.
- C. Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.
- D. There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.
Answer: C
NEW QUESTION 17
Britt is a Workspace Admin who created a public channel called #bread-buds for co-workers who enjoy bread- making.
The company has had new team members join, and the conversation has become more general about all types of carbohydrates. Britt decides it's time to expand the channel. Rather than rename it, Britt creates a new channel #carbohydrate-chats to be inclusive and start fresh with activity. At the same time, Britt want to keep
#bread-buds so the team can reference baking instructions that have been gathered over the past few years, but she doesn't want anyone posting in it.
What should Britt do?
- A. Remove all members from #bread-buds, and invite them to #carbohydrate-chats.
- B. Convert #bread-buds to private, archive it, and direct everyone to #carbohydrate-chats.
- C. Post a message in #bread-buds redirecting everyone to #carbohydrate-chats, and archive #bread-buds.
- D. Delete #bread-buds, reference its messages as needed, and direct everyone to #carbohydrate-chats.
Answer: B
NEW QUESTION 18
Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.
What information should the Workspace Admin provide to help Mayim?
- A. The statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message
- B. Instructions on how to conduct a poll in channel asking members if they've been using channels or direct messages, using emoji for responses
- C. The number of messages posted in the #help-hr triage channel over the past 30 days
- D. The percentage of messages sent via direct message in the HR workspace to the organization's overall percent of direct messages
Answer: D
NEW QUESTION 19
Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?
- A. Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to "How to use Slack" guides.
- B. Email a "How to use Slack guide" to new hires before they start.
- C. Create a custom Slackbot response that welcomes teammates to channels when the words "new hire" are used in Slack.
- D. Create a "How to use Slack guide" and post it in all of the team-specific channels so that the new hires see it.
Answer: A
NEW QUESTION 20
Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.
How should Asher respond to this request?
- A. Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.
- B. Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.
- C. Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.
- D. Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.
Answer: B
NEW QUESTION 21
Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.
She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.
To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.
Which settings and permissions should Kathleen change to reinforce this message?
- A. Change the channel management permission for creating private and public channels to Workspace Admins/Owners only.
- B. Change the channel management permission for managing posting permissions in all channels to Everyone.
- C. Change the setting for join and leave messages, so they do not show in channels when employees come and go.
- D. Change the invitations permission to require Workspace Admins/Owners approval.
Answer: A
NEW QUESTION 22
The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.
As an Admin, what should you do to set them up for success? (Choose all that apply.)
- A. Allow everyone on the Customer Support team to approve and install the apps they need.
- B. Organize and name channels in a way that makes information, procedures, and policies easier for people to find.
- C. Approve and install apps to integrate their support tools with Slack.
- D. Streamline an incident management workflow.
Answer: B,D
NEW QUESTION 23
The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don't have a lot of time to attend training.
Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)
- A. Survey the Sales team to understand what currently makes their job difficult and determine which apps/ integrations and workflows to prioritize.
- B. Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.
- C. Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.
- D. Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.
Answer: A,D
NEW QUESTION 24
You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada.
As product manager for the company's RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplier-bindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier.
Unfortunately, one of the supplier's deliveries has not arrived, and if you don't receive it by next week, your inventory and sales will be negatively affected.
Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day.
What should you do?
- A. Send an @everyone in a message to your workspace-wide #general channel.
- B. Send a message that includes an @channel and @here to #supplier-bindings.
- C. Send a message that includes an @channel and @everyone to #supplier-bindings.
- D. Direct message your key contact who belongs to the connected channel, so they are directly informed.
Answer: D
NEW QUESTION 25
Paul leads an accounting team and is implementing a new expense reporting system.
He wants to update employees on the status of the system's rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion.
Which of the following would help him achieve his goal?
- A. Create a new public workspace called "Expenses" with access granted to all employees.
- B. Create a public announce-only channel for the expense system.
- C. Create a private channel called #expense-system-updates with all employees added.
- D. Create a new invite-only workspace called "Expenses."
Answer: C
NEW QUESTION 26
Jason, an Org Owner on the Enterprise Grid plan, wants to enable additional mobile security features for users who have unmanaged devices.
Which of the following mobile security features is available to Jason?
- A. Block message copying and the downloads
- B. Restrict access based on IP
- C. Block Workspace access
- D. Make VPN mandatory
Answer: A
NEW QUESTION 27
Which TWO statements are true about workflows? (Choose two.)
- A. Workspace Owners and Admins can view all published workflows created by members of their workspaces.
- B. To see all workflows in a workspace, you need to be an Owner or Admin of that workspace.
- C. It is not possible to create a custom workflow for your team in fewer than five clicks.
- D. It is currently possible for Org Owners and Admins to view all workflows created in an Enterprise Grid org.
Answer: A,B
NEW QUESTION 28
Clint is a Workspace Owner on the Sales Workspace, and his organization is on Slack's Enterprise Grid plan.
Clint cannot find the option to make the #announcement-sales multi-workspace channel available to all Workspaces in the Org.
Who can give Clint multi-workspace channel permissions?
- A. A Workspace Owner, who already has multi-workspace channel permissions, can give them to Clint.
- B. Only Org Owners can manage multi-workspace channels.
- C. Org Owners and Org Admins decide who can manage multi-workspace channels in this situation.
- D. The Sales Workspace Primary Owner can give multi-workspace channel permissions to Clint.
Answer: C
NEW QUESTION 29
A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue. After some casual conversation back and forth in the channel, the team discovered that a problem with the old architecture caused this bug.
They may need to reference the history in the future.
Of note, there has not been any new activity in #bug-cricket for months, and the bug case has been closed.
What should the team do with #bug-cricket?
- A. Archive the public channel; anyone can still browse the conversation history in Slack, and messages will appear in search results.
- B. Delete the channel; messages from a deleted channel are still available via search.
- C. Convert the channel to private, and then archive it; members of the channel will retain access to the files.
- D. Remove all members from the channel, and then archive it; this way, members can find messages via search but will not be able to browse the channel history itself.
Answer: A
NEW QUESTION 30
Oleg is a Workspace Owner, and his company is on the Plus plan.
Oleg's company requires all messages to be saved for the history of the workspace. He has already ensured that only Owners and Admins can delete messages.
Which additional settings should be selected to maintain the message history of the workspace?
- A. Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and allowing overrides
- B. Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and not allowing overrides
- C. Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and allowing overrides
- D. Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and not allowing overrides
Answer: C
NEW QUESTION 31
How many integrations can be installed on a workspace on the Standard plan?
- A. Unlimited
- B. 25 integrations
- C. 10 integrations
- D. 5 integrations
Answer: A
NEW QUESTION 32
At which point in the process should you claim your relevant domains for your Enterprise Grid organization?
- A. As soon as possible. This feature is not retroactive, so workspaces created prior to claiming the domain will continue to exist as standalone workspaces.
- B. Never. Slack will automatically claim the domains for you when you purchase Enterprise Grid.
- C. Before purchasing Enterprise Grid. It is important to claim domains while still on the free plan.
- D. Any time. Workspaces created prior to domain claiming will be shut down automatically.
Answer: A
NEW QUESTION 33
Brian, an HR manager, discovers an inappropriate custom emoji, and submits a request to Shonda, the Workspace Admin, to delete it.
How should Shonda address this request?
- A. Navigate to the "Customize Slack" page and disable the addition of custom emoji, which will also remove existing custom emoji.
- B. Inform Brian that you cannot delete an existing emoji, but can replace it with a more appropriate emoji.
- C. Direct Brian to the "Customize Slack" page, where he can delete or replace the inappropriate emoji.
- D. Navigate to the "Customize Slack" page, where Shonda can remove the custom emoji.
Answer: A
NEW QUESTION 34
Jose works at Globex and is a Slack administrator and Champion.
He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.
Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?
- A. Ask the employees to post their own question:s in a public #help channel, where Jose and his team will respond in thread.
- B. Respond to each employee via direct message with the answer to their question:s.
- C. Post their question:s on their behalf in a public #help channel and respond in thread.
- D. Ask the employees to search-first for the answer to their question:s, and if they are still unable to find the answer, post their own question:s in a public #help channel, where Jose and his team will respond in thread.
Answer: D
NEW QUESTION 35
Big Corp uses an IdP (Identity Provider) to manage access for its members to its Plus plan on Slack. Their security team wants to make sure members will be automatically deactivated when they leave the company.
Which of the following must be true to ensure that members are automatically deactivated?
- A. The IdP must support deprovisioning via SCIM.
- B. Each member's access must be set to expire after 90 days.
- C. The member must not be a Workspace Admin or Owner.
- D. The member who is leaving the company must have left all channels.
Answer: C
NEW QUESTION 36
What are the main benefits of Workflow Builder? (Choose all that apply.)
- A. Developers and engineers can easily automate efficiencies in their development.
- B. Templates are available for download.
- C. Non-developers can easily automate business processes.
- D. It supports integration with various third-party apps for easy data transfer between services.
Answer: A,B
NEW QUESTION 37
In Large Inc's Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.
Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?
- A. Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.
- B. Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team's fears about privacy.
- C. Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with question:s and requests for help.
- D. Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.
Answer: A
NEW QUESTION 38
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