
Pass Your Splunk SPLK-3002 Exam with Correct 54 Questions and Answers
Latest [Mar 15, 2024] 2024 Realistic Verified SPLK-3002 Dumps
The SPLK-3002 certification exam consists of 60 multiple-choice questions, and candidates have 90 minutes to complete the exam. SPLK-3002 exam covers a range of topics, including ITSI architecture, configuration and deployment, data ingestion, service analytics, and notable events. Candidates are expected to have a basic understanding of Splunk Enterprise, as well as experience with ITSI. Upon passing the exam, candidates will receive the Splunk IT Service Intelligence Certified Admin certification, which demonstrates their proficiency in ITSI administration. Splunk IT Service Intelligence Certified Admin certification is recognized globally and is highly valued by employers in the IT industry.
The SPLK-3002 exam covers a wide range of topics, including the use of ITSI for monitoring, alerting, and analyzing IT service performance, as well as the use of ITSI for incident management, event management, and problem management. SPLK-3002 exam also covers the use of ITSI for predictive analytics, capacity planning, and service level management. Candidates who pass the SPLK-3002 exam will have a deep understanding of how to use Splunk ITSI to monitor and analyze IT services, and will have the skills and knowledge to ensure that IT services are delivered at optimal levels. Splunk IT Service Intelligence Certified Admin certification is highly valued in the IT industry, and it is a testament to the skills and expertise of the IT professionals who hold it.
NEW QUESTION # 12
Which capabilities are enabled through "teams"?
- A. Teams allow searches against the itsi_summary index.
- B. Teams allow restrictions to service content in UI views.
- C. Teams restrict searches against the itsi_notable_audit index.
- D. Teams restrict notable event alert actions.
Answer: A
Explanation:
Explanation
Teams provide presentation-layer security only and not data-level security. It's still possible for a user with access to the Splunk search bar to look up ITSI summary index data.
NEW QUESTION # 13
Which index will contain useful error messages when troubleshooting ITSI issues?
- A. _introspection
- B. _internal
- C. itsi_notable_audit
- D. itsi_summary
Answer: B
Explanation:
Reference:
The index that will contain useful error messages when troubleshooting ITSI issues is:
B) _internal. This is true because the _internal index contains logs and metrics generated by Splunk processes, such as splunkd and metrics.log. These logs can help you diagnose problems with your Splunk environment, including ITSI components and features.
The other indexes will not contain useful error messages because:
A) _introspection. This is not true because the _introspection index contains data about Splunk resource usage, such as CPU, memory, disk space, and so on. These data can help you monitor the performance and health of your Splunk environment, but not the error messages.
C) itsi_summary. This is not true because the itsi_summary index contains summarized data for your KPIs and services, such as health scores, severity levels, threshold values, and so on. These data can help you analyze the trends and anomalies of your IT services, but not the error messages.
D) itsi_notable_audit. This is not true because the itsi_notable_audit index contains audit data for your notable events and episodes, such as creation time, owner
NEW QUESTION # 14
For which ITSI function is it a best practice to use a 15-30 minute time buffer?
- A. Correlation searches.
- B. Adaptive thresholding.
- C. Maintenance windows
- D. Anomaly detection.
Answer: B
Explanation:
B is the correct answer because adaptive thresholding is a feature of ITSI that allows you to dynamically adjust KPI thresholds based on historical patterns and trends. Adaptive thresholding requires a time buffer of at least 15 minutes to calculate the thresholds based on the previous data points. The time buffer ensures that there is enough data to perform the calculations and avoid false positives or negatives. Reference: Configure adaptive thresholding for a KPI in ITSI
NEW QUESTION # 15
Which scenario would benefit most by implementing ITSI?
- A. Monitoring of system process statuses
- B. Monitoring of business services functionality.
- C. Monitoring of system hardware.
- D. Monitoring of retail sales metrics.
Answer: B
Explanation:
Reference:
Splunk IT Service Intelligence (ITSI) is a monitoring and analytics solution that uses artificial intelligence and machine learning to provide insights into the health and performance of IT services. ITSI lets you create services that represent the critical components of your IT infrastructure, such as applications, databases, servers, networks, and so on. You can then monitor the status and performance of these services using key performance indicators (KPIs), which are metrics that measure aspects of service health, such as availability, latency, error rate, and so on. ITSI also provides tools for visualizing, investigating, and alerting on service issues, such as service analyzers, glass tables, deep dives, episode review, and so on. The scenario that would benefit most by implementing ITSI is monitoring of business service functionality, because ITSI enables you to measure and improve the quality and reliability of your IT services and align them with your business objectives. Reference: What is Splunk IT Service Intelligence?
NEW QUESTION # 16
Which deep dive swim lane type does not require writing SPL?
- A. Metric lane.
- B. Automatic lane.
- C. KPI lane.
- D. Event lane.
Answer: C
Explanation:
A KPI lane is a type of deep dive swim lane that does not require writing SPL. You can simply select a service and a KPI from a drop-down list and ITSI will automatically populate the lane with the corresponding data. You can also adjust the threshold settings and time range for the KPI lane. Reference: [KPI Lanes]
NEW QUESTION # 17
Which of the following is an advantage of using adaptive time thresholds?
- A. Automatically adjust aggregation policy grouping to manage escalating severity.
- B. Automatically update thresholds daily to manage dynamic changes to KPI values.
- C. Automatically adjust KPI calculation to manage dynamic event data.
- D. Automatically adjust correlation search thresholds to adjust sensitivity over time.
Answer: B
NEW QUESTION # 18
When changing a service template, which of the following will be added to linked services by default?
- A. Health score.
- B. New KPIs.
- C. Thresholds.
- D. Entity Rules.
Answer: B
Explanation:
C) New KPIs. This is true because when you add new KPIs to a service template, they will be automatically added to all the services that are linked to that template. This helps you keep your services consistent and up-to-date with the latest KPI definitions.
The other options will not be added to linked services by default because:
A) Thresholds. This is not true because when you change thresholds in a service template, they will not affect the existing thresholds in the linked services. You need to manually apply the threshold changes to each linked service if you want them to inherit the new thresholds from the template.
B) Entity rules. This is not true because when you change entity rules in a service template, they will not affect the existing entity rules in the linked services. You need to manually apply the entity rule changes to each linked service if you want them to inherit the new entity rules from the template.
D) Health score. This is not true because when you change health score settings in a service template, they will not affect the existing health score settings in the linked services. You need to manually apply the health score changes to each linked service if you want them to inherit the new health score settings from the template.
NEW QUESTION # 19
Which ITSI functions generate notable events? (Choose all that apply.)
- A. Multi-KPI alert.
- B. KPI anomaly detection.
- C. KPI threshold breaches.
- D. Correlation search.
Answer: B,C,D
Explanation:
After you configure KPI thresholds, you can set up alerts to notify you when aggregate KPI severities change. ITSI generates notable events in Episode Review based on the alerting rules you configure.
Anomaly detection generates notable events when a KPI IT Service Intelligence (ITSI) deviates from an expected pattern.
Notable events are typically generated by a correlation search.
Reference:
https://docs.splunk.com/Documentation/ITSI/4.10.1/SI/AboutSI
A, B, and D are correct answers because ITSI can generate notable events when a KPI breaches a threshold, when a KPI detects an anomaly, or when a correlation search matches a defined pattern. These are the main ways that ITSI can alert you to potential issues or incidents in your IT environment. Reference: Configure KPI thresholds in ITSI, Apply anomaly detection to a KPI in ITSI, Generate events with correlation searches in ITSI
NEW QUESTION # 20
Anomaly detection can be enabled on which one of the following?
- A. Entity
- B. KPI
- C. Multi-KPI alert
- D. Service
Answer: B
Explanation:
Explanation
Enable anomaly detection to identify trends and outliers in KPI search results that might indicate an issue with your system.
NEW QUESTION # 21
What are valid considerations when designing an ITSI Service? (Choose all that apply.)
- A. Service access control requirements for ITSI Team Access should be considered, and appropriate teams provisioned prior to creating the ITSI Service.
- B. Entities, entity meta-data, and entity rules should be planned carefully to support the service design and configuration.
- C. Services, entities, and saved searches are stored in the ITSI app, while events created by KPI execution are stored in the itsi_summary index.
- D. Backfill of a KPI should always be selected so historical data points can be used immediately and alerts based on that data can occur.
Answer: A,B,C
Explanation:
Reference:
A, B, and C are correct answers because service access control requirements for ITSI Team Access should be considered before creating the ITSI Service, as different teams may have different permissions and views of the service data. Entities, entity meta-data, and entity rules should also be planned carefully to support the service design and configuration, as they determine how ITSI maps data sources to services and KPIs. Services, entities, and saved searches are stored in the ITSI app, while events created by KPI execution are stored in the itsi_summary index for faster retrieval and analysis. Reference: ITSI service design best practices, Overview of ITSI indexes
NEW QUESTION # 22
Which of the following describes a realistic troubleshooting workflow in ITSI?
- A. Correlation search -> KPI -> Aggregation Policy
- B. Service Analyzer -> Notable Event Review -> Deep Dive
- C. Service Analyzer -> Aggregation Policy -> Deep Dive
- D. Correlation Search -> Deep Dive -> Notable Event
Answer: B
Explanation:
A realistic troubleshooting workflow in ITSI is:
B) Service Analyzer -> Notable Event Review -> Deep Dive
This workflow involves using the Service Analyzer dashboard to monitor the health and performance of your services and KPIs, using the Notable Event Review dashboard to investigate and manage the notable events generated by ITSI, and using the Deep Dive dashboard to analyze the historical trends and anomalies of your KPIs and metrics.
The other workflows are not realistic because they involve components that are not part of the troubleshooting process, such as correlation search, aggregation policy, and KPI. These components are used to create and configure the alerts and episodes that ITSI generates, not to investigate and resolve them. Reference: [Service Analyzer dashboard in ITSI], Overview of Episode Review in ITSI, [Overview of deep dives in ITSI]
NEW QUESTION # 23
Which of the following describes a way to delete multiple duplicate entities in ITSI?
- A. Via a search using the | deleteentity command.
- B. All of the above.
- C. Via the entity lister page.
- D. Via c CSV upload.
Answer: B
Explanation:
D is the correct answer because ITSI provides multiple ways to delete multiple duplicate entities. You can use a CSV upload to overwrite existing entities with new or updated information, or delete them by setting the action field to delete. You can also use the entity lister page to select multiple entities and delete them in bulk. Alternatively, you can use a search command called | deleteentity to delete entities that match certain criteria. Reference: Create and update entities using a CSV file in ITSI, Delete entities in bulk in ITSI, Delete entities using the | deleteentity command in ITSI
NEW QUESTION # 24
How do you automatically restrict a KPI to only the entities in its service, and generate KPI values for each entity?
- A. Select "No" for both "Split by Entity" and "Filter to Entities in Service".
- B. Select "Yes" for "Split by Entity" and "No" for "Filter to Entities in Service".
- C. Select "No" for "Split by Entity" and "Yes" for "Filter to Entities in Service".
- D. Select "Yes" for both "Split by Entity" and "Filter to Entities in Service".
Answer: D
Explanation:
Reference:
A is the correct answer because selecting "Yes" for both "Split by Entity" and "Filter to Entities in Service" allows you to automatically restrict a KPI to only the entities in its service and generate KPI values for each entity. Split by Entity splits the KPI search results by entity alias fields and calculates a separate KPI value for each entity. Filter to Entities in Service filters out any entities that are not part of the service from the KPI search results. This way, you can ensure that your KPI reflects only the relevant entities for your service and provides granular information for each entity. Reference: [Configure KPI settings in ITSI]
NEW QUESTION # 25
In maintenance mode, which features of KPIs still function?
- A. KPI calculations and threshold settings can be modified.
- B. New KPIs can be created, but existing KPIs are locked.
- C. KPI searches still run during maintenance mode, but results go to itsi_maintenance_summary index.
- D. KPI searches will execute but will be buffered until the maintenance window is over.
Answer: D
Explanation:
It's a best practice to schedule maintenance windows with a 15- to 30-minute time buffer before and after you start and stop your maintenance work. This gives the system an opportunity to catch up with the maintenance state and reduces the chances of ITSI generating false positives during maintenance operations.
Reference:
A is the correct answer because KPI searches still run during maintenance mode, but the results are buffered until the maintenance window is over. This means that no alerts are triggered during maintenance mode, but once it ends, the buffered results are processed and alerts are generated if necessary. You cannot create new KPIs or modify existing KPIs during maintenance mode. Reference: [Overview of maintenance windows in ITSI]
NEW QUESTION # 26
Where are KPI search results stored?
- A. The itsi_summary index.
- B. Output to a CSV lookup.
- C. The default index.
- D. KV Store.
Answer: A
Explanation:
Explanation
Search results are processed, created, and written to the itsi_summary index via an alert action.
NEW QUESTION # 27
What effects does the KPI importance weight of 11 have on the overall health score of a service?
- A. At least 10% of the KPIs will go critical.
- B. It is a minimum health indicator KPI.
- C. The service will go critical.
- D. Importance weight is unused for health scoring.
Answer: B
NEW QUESTION # 28
In distributed search, which components need to be installed on instances other than the search head?
- A. SA-IndexCreation and SA-ITOA on indexers; SA-ITSI-Licensechecker and SA-UserAccess on the license master.
- B. SA-ITSI-Licensechecker on indexers.
- C. SA-IndexCreation on idexers; SA-ITSI-Licensechecker and SA-UserAccess on the license master.
- D. SA-IndexCreation and SA-ITSI-Licensechecker on indexers.
Answer: D
Explanation:
Explanation
SA-IndexCreation is required on all indexers. For non-clustered, distributed environments, copy SA-IndexCreation to $SPLUNK_HOME/etc/apps/ on individual indexers.
NEW QUESTION # 29
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