Updated Jan-2022 Pass CRT-251 Exam - Real Practice Test Questions
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NEW QUESTION 24
Universal Containers supports two lines of business: shipping and freight. Thesales cycle for freight deals is more complex and involves more stages than the shipping sales cycle.
Which solution should a consultant recommend to meet these business requirements?
- A. Create different record types and sales processes for each line of business, and assign different page layouts to each record type.
- B. Create different record types and sales processes for each line ofbusiness, and assign different stages to each page layout.
- C. Create different record types and sales processes for each line of business, and assign different sales processes to each page layout.
- D. Create different record types and sales processes for each line of business, and use workflow field updates to assign stages.
Answer: A
NEW QUESTION 25
What should a consultant recommend to show a dashboard with forecast by product family with quotas?
- A. Build a custom report type with forecasting quotas and forecasting items.
- B. Customize quotas with product report, and add necessary fields.
- C. Build a joined report with closed opportunities, forecasting items, and quotas.
- D. Create an analytic snapshot to capture the opportunity forecast.
Answer: D
NEW QUESTION 26
Universal Containers has a public sharing model for accounts and uses the parent account field to create a multi-level account hierarchy. When viewing a parent account, the company wants to see the total value of open opportunities for all accounts in the hierarchy. Which solution should a consultant recommend to meet this requirement?
- A. Create a roll-up summary field on the parent account showing the total value of open opportunities from the child accounts.
- B. Define a workflow rule to update the custom field on the parent account with the total value of open opportunities from the child accounts.
- C. Use Apex to update a custom field on the parent account with the total value of open opportunities form the child accounts.
- D. Create a link on the account that opens a report showing the total value of open opportunities for all accounts in the hierarchy.
Answer: C
NEW QUESTION 27
Universal Containers wants to associate some contacts with more than one account (e.g., a contact in an employee of one account and on the boards of several other accounts). Which solution should a consultant recommend to meet this requirement?
- A. Clone the contact record and add it to the second account.
- B. Enable contacts to multiple accounts feature.
- C. Associate the contact to other accounts using a custom lookup field.
- D. Add the contact to the partners related list on the second account.
Answer: D
NEW QUESTION 28
Universal Containers has a customer base that includes both individual consumers and businesses. The company has implemented Person Accounts in Salesforce and has a custom object for "Policies" that needs to relate to both Person Accounts and business accounts.
What is the minimum configuration on the policy custom object needed to meet this requirement?
- A. Create a custom contact lookup field.
- B. Create a master-detail account relationship.
- C. Create a master-detail contact relationship.
- D. Create a contact lookup field and an account lookup field.
Answer: B
NEW QUESTION 29
Management at Northern Trail Outfitters wants to make sure their sales representatives are recording important email communication with customers while they are away from their offices. The sales representatives use various email applications.
Which solution should be recommended?
- A. Download and install a Salesforce universal connector for their smartphones and computers.
- B. Download and install the Salesforce for Outlook connector on their smartphones and computers.
- C. Copy and paste emails manually to the customer record in Salesforce from their smartphones and computers.
- D. Forward emails using their Email-to-Salesforce email address from their smartphones and computers.
Answer: D
NEW QUESTION 30
Universal Containers wants to capture business sector information on a lead and display the information on the account and contact once the lead has been converted. How can these requirements be met?
- A. Create a custom field on the Lead and Account objects and configure mapping of these two fields for conversion. Create a custom formula field on the Contact object to pull value form the Account object.
- B. Create a custom field on the Lead and Account objects. Create a custom formula field on the Contact object to pull the value from the Account object.
- C. Create a custom field on the Lead and Account objects and configure mapping of these two fields for conversion. Create a custom formula field on the Account object to pull value form the Contact object.
- D. Create a custom field on the Lead, Account, and Contact objects and configure mapping of these two field for conversion. Use a trigger to update the Contact field with the Account value.
Answer: A
NEW QUESTION 31
A system administrator at Universal Containers needs to transfer records from one user to another.
Which two objects can be transferred using the mass transfer tool? (Choose two.)
- A. Leads
- B. Quotas
- C. Campaigns
- D. Accounts
Answer: A,D
Explanation:
Explanation/Reference:
Reference: https://help.salesforce.com/articleView?id=admin_transfer.htm&type=5
NEW QUESTION 32
Which two statements are correct regarding an approval process? (Choose two.)
- A. The approval history related list can be used to track the process.
- B. A delegated approver can reassign approval requests.
- C. An assignment rule defines the approver for each process step.
- D. An approval action defines the result of record approval of rejection.
Answer: A,D
NEW QUESTION 33
Universal Containers wants to equip its sales team with mobile capabilities. The sales team needs to quickly look up contacts, accounts, and opportunities and easily log calls. Due to limited coverage in certain geographic areas, the sales team wants access to customer information even without an Internet connection.
Which mobile solution is appropriate for the Universal Containers' sales team?
- A. Salesforce Touch App
- B. Salesforce Mobile app
- C. SalesforceA App
- D. Custom hybrid App
Answer: B
NEW QUESTION 34
Universal Containers requires its sales representatives to go through an internal certification process to sell certain groups of products.
Which two actions prevent a sales representative from adding these products to opportunities if they are NOT certified to sell them?
Choose two answers.
- A. Use a validation rule on opportunity products to prevent them from adding products marked as required certification if they are NOT certified.
- B. Use a separate price book for the products requiring certification and only share the price book to users who are certified.
- C. Use a criteria-based sharing rule on products marked as requiring certification to only share the products to users who are certified.
- D. Use a validation rule on products marked as requiring certification to prevent them from being added to an opportunity.
Answer: A,B
NEW QUESTION 35
Cloud Kicks has just completed its initial Sales Cloud Go-Live. Cloud Kicks leadership wants to target users who are not yet using the new application.
Which method should the Consultant recommend to determine these users?
- A. Run a Mobile Login report.
- B. Use the Lightning Usage app.
- C. Run a report on Users Never Logged In.
- D. Track logins in a spreadsheet.
Answer: C
NEW QUESTION 36
Universal Containers has a large sales department that is dispersed worldwide. Sales managers want greater visibility into the opportunities in progress with their respective teams and want to receive email notifications when opportunities reach key metrics (e.g. progress to a certain stage or reach a specific probability).
However, individuals want to control the frequency of their email notifications. Which two solutions should a consultant recommend? (Choose two.)
- A. Create a report filtering for the desired criteria and individuals subscribe to the report.
- B. Configure the individual Salesforce for Outlook email settings to control notification frequency.
- C. Configure Chatter Feed Tracking to provide updates for the key metrics the sales managers are looking for.
- D. Define a workflow rule and email task that is triggered when key fields are updated to new values.
Answer: A,C
NEW QUESTION 37
Universal Containers uses Products in Salesforce and has a private security model. The product management employees do NOT have access to all opportunities but wants to track the performance of a new product after it is launched. What should a consultant recommend to allow the product management employees to track the performance of the product?
- A. Create a criteria-based sharing rule to add the product management team to relevant opportunities.
- B. Create a new product and add it to the price book with the product manager as an owner.
- C. Create a trigger to set the product manager as owner for opportunities on the new product.
- D. Create a trigger to add the product management team to the sales team of relevant opportunities.
Answer: A
Explanation:
Explanation/Reference:
NEW QUESTION 38
Universal Containers supports two lines of business: shipping and freight. The sales cycle for freight deals is more complex and involves more stages than the shipping sales cycle.
Which solution should a consultant recommend to meet these business requirements?
- A. Create different record types and sales processes for each line of business, and assign different stages to each page layout.
- B. Create different record types and sales processes for each line of business, and assign different sales processes to each page layout.
- C. Create different record types and sales processes for each line of business, and use workflow field updates to assign stages.
- D. Create different record types and sales processes for eachline of business, and assign different page layouts to each record type.
Answer: D
NEW QUESTION 39
The members of an opportunity team at Universal Containers are working together to close an opportunity. The sales engineer on the team is having trouble keeping up with the active quote. How can the sales engineer identify the opportunity's active quote?
- A. Reference the synced quote field on the opportunity record.
- B. Follow the opportunities' quotes in Chatter.
- C. Reference the last modified date on the quotes.
- D. Reference synced quote history on the opportunity.
Answer: A
NEW QUESTION 40
In order to increase and promote adoption, sales management at Cloud Kicks wants sales representatives to follow Opportunities they create.
Which two actions should the Consultant recommend to create a solution? (Choose two.)
- A. Turn on the Chatter feed settings that enable stage notifications to opportunity owners.
- B. Use Process Builder with an Action Type of Follow Chatter when a record is created or edited.
- C. Turn on the Chatter feed settings that enable users to automatically follow records that they create.
- D. Create a report with newly created Opportunities and have sales management subscribe to the report.
Answer: C,D
NEW QUESTION 41
Northern Trail Outfitters allows its sales representatives to negotiate up to a 10% discount for their opportunities. Discounts greater than 10% must be sent to their Regional Sales Manager (RSM) for approval.
Discounts greater than 15% must also be sent to the Regional Vice President (RVP) for approval.
Which approach would satisfy these requirements?
- A. Configure a workflow approval task and email to notify the RSM and RVP.
- B. Create two approval processes, one for the RSM and one for the RVP.
- C. Create a two-step approval process for the RSM and RVP as approvers.
- D. Configure an approval process for the RSM and a workflow rule for the RVP.
Answer: C
NEW QUESTION 42
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Sales Cloud Consultant CRT-251
Sales Cloud Consultant CRT-251 credential is designed for individuals who would like to demonstrate their skills and knowledge in designing, building, and implementing marketing workflows through the Pardot platform. credential is designed for those who have experience with Salesforce and continuously look for ways to assist their companies in getting even more from additional features and capabilities. This course gives us a prospect of becoming a Salesforce.com Certified Sales Cloud Consultant. It is also important candidates who are going for this certification should be in a customer facing role and must have some experience implementing Salesforce Sales Cloud solutions. The audience must had proven experience with the administration and configuration of a Salesforce application, as demonstrated through successful completion of the Salesforce Certified Administrator exam. The Salesforce Certified Sales Cloud Consultant is able to successfully design and implement maintainable and scalable Sales Cloud solutions that meet customer business requirements, and contribute to long-term customer success
The Salesforce Certified Consultant has 2-5 years of experience as a senior business analyst and has developed the skills outlined below:
- Familiarity with software development life cycle
- Strong analytical and problem solving skills
- Solid understanding of Internet technologies and cloud computing
- Deep knowledge of the Salesforce product lines
- Structured skill set for the consulting practice
- Experience with the full project lifecycle of Sales Cloud implementations
These additional ability will be helping you a lot:
- Meet and manage customer expectations
- Set up change management practices to ensure long-term solution success
- Prioritize and escalate customer issues
- Manage solution delivery and any issues that arise
- Build solutions that are scalable and maintainable
- Design and implement successful solutions
- Troubleshoot and resolve issues
We think our Sales Cloud Consultant CRT-251 Exam Practice Test Paper and Dumps will provide you 100% confidence to make you appear for SALESFORCE CRT-251 Exam.
This is the list of the contents in our Sales Cloud ConsultantCRT-251 Practice Test**:**
- Analyze customer requirements
- considerations for social accounts and contacts
- Considerations for using email and productivity tools.
- Facilitate a successful consulting engagement
- Determine the appropriate report, dashboard or reporting snapshot solution
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