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Updated: Jun 28, 2026

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You can read the Implementing Cisco Collaboration Applications (300-810) Exam topics below

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our 300-810 exam dumps will include the following topics:

1. Single Sign-On (SSO) for Collaboration Applications(15%)

  • Protocol

  • Binding

  • Describe these components of SAML 2.0 and later

  • Kerberos

  • Smart card

  • Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions

  • Assertion

  • Profiles

  • Describe these types of SSO as they relate to Collaboration

  • Integrated Windows AD

2. Cisco Unified IM and Presence(30%)

  • Centralized Cisco Unified IM&P

  • Calendar integration

  • Calendar integration

  • XMPP

  • Configure Cisco Unified Instant Message and Presence on premises

  • Troubleshoot Cisco Unified IM&P on premises

  • Apple Push Notification Service

  • Apple Push Notification Service

  • Persistent chat

  • Persistent chat

  • Federation configuration (XMPP and SIP)

  • Federation configuration (XMPP and SIP)

  • High availability

  • High availability

3. Cisco Unity Connection and Cisco Unity Express(30%)

  • Basic call handler scripting (Auto-Attendant)

  • Basic call handler scripting (Auto-Attendant)

  • Implement toll fraud prevention

  • MWI

  • MWI

  • MWI

  • Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager

  • Voicemail management

  • Voicemail management

  • Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express

  • User management

  • User management

  • Auto-Attendant

  • LDAP integration

  • Voicemail transfers and greetings

  • Voicemail transfers and greetings

  • Describe digital networking in multicluster deployments in Cisco Unity Connection

  • Troubleshoot Cisco Unity Express integration to Cisco Unified CME

  • Troubleshoot these in Cisco Unity Connection

  • Routing rules

  • Routing rules

  • Call handlers

  • Call handlers

  • Distribution lists

  • Configure these in Cisco Unity Connection

4. Application Clients(25%)

  • Troubleshoot certificate validation for Jabber clients
  • Troubleshoot Cisco Jabber voicemail integration
  • Troubleshoot service discovery
  • Configure DNS for service discovery
  • Troubleshoot Cisco Jabber Instant Messaging and Presence
  • Configure Jabber client installation switches
  • Describe the Cisco Unified Attendant Console Advanced integration
  • Troubleshoot Cisco Jabber phone control

Implementing Cisco Collaboration Applications (300-810) Exam Benefits

  • Implementing Cisco Collaboration Applications (300-810) Certification provides practical experience to candidates from all the aspects to be a proficient worker in the organization.
  • Implementing Cisco Collaboration Applications (300-810) will be confident and stand different from others as their skills are more trained than non-certified professionals.
  • Implementing Cisco Collaboration Applications (300-810) enhances professional credibility of aspirants and hence ameliorate career opportunities-promotion, increase in pay, job portability
  • Implementing Cisco Collaboration Applications (300-810) has the skills and knowledge to use the tools to complete the task efficiently and cost effectively than the other non-certified professionals lack in doing so.
  • Implementing Cisco Collaboration Applications have a cutting edge among competitors and peers.As Implementing Cisco Collaboration Applications (300-810) certification serves as portable proof of skill and ability.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clica-300-810.html

Cisco 300-810 Exam Topics:

SectionWeightObjectives
Application Clients25%- Configure DNS for service discovery
- Troubleshoot service discovery
- Configure Jabber client installation switches
- Troubleshoot Cisco Jabber Instant Messaging and Presence
- Troubleshoot Cisco Jabber phone control
- Troubleshoot Cisco Jabber voicemail integration
- Troubleshoot certificate validation for Jabber clients
- Describe the Cisco Unified Attendant Console Advanced integration
Cisco Unified IM and Presence30%- Configure Cisco Unified Instant Message and Presence on premises
  • High availability
  • Calendar integration
  • Apple Push Notification Service
  • Persistent chat
  • Federation configuration (XMPP and SIP)
  • Centralized Cisco Unified IM&P

- Troubleshoot Cisco Unified IM&P on premises

  • XMPP
  • High availability
  • Calendar integration
  • Apple Push Notification Service
  • Persistent chat
  • Federation configuration (XMPP and SIP)
Single Sign-On (SSO) for Collaboration Applications15%- Describe these types of SSO as they relate to Collaboration
  • Smart card
  • Integrated Windows AD
  • Kerberos

- Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions
- Describe these components of SAML 2.0 and later

  • Assertion
  • Protocol
  • Binding
  • Profiles
Cisco Unity Connection and Cisco Unity Express30%- Configure these in Cisco Unity Connection
  • Call handlers
  • Voicemail transfers and greetings
  • Routing rules
  • Distribution lists
  • LDAP integration

- Troubleshoot these in Cisco Unity Connection

  • Call handlers
  • Voicemail transfers and greetings
  • Auto-Attendant
  • Routing rules
  • MWI

- Implement toll fraud prevention
- Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager
- Describe digital networking in multicluster deployments in Cisco Unity Connection
- Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express

  • Basic call handler scripting (Auto-Attendant)
  • Voicemail management
  • MWI
  • User management

- Troubleshoot Cisco Unity Express integration to Cisco Unified CME

  • Basic call handler scripting (Auto-Attendant)
  • Voicemail management
  • MWI
  • User management

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