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Salesforce NP-Con-101 Exam Overview:

Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. Which function of the application development lifecycle does establishing a Center of Excellence address?

A) Governance
B) Testing
C) Documentation
D) Deployment
E) Data management

2. During requirements gathering with a nonprofit, the consultant discovers that the customer only works with individual contributors and volunteers (not companies or organizations). The consultant considers using Person Accounts with NPSP so that the customer can track its individual's as accounts. What is the best practice regarding Person Accounts?

A) Ensure that the Person Account record type is set as the default record type for the profile of the user who is converting the lead if the customer is planning to do lead conversion
B) Person Accounts were not designed to work with NPSP, and is not supported for use with NPSP
C) Ensure the Person Account record type is selected as the Household record type in NPSP Settings
D) Person Accounts should be tested in NPSP, and can be turned off if it does not work as intended

3. The executive director at a nonprofit needs to understand the overall summary of individuals engaged with the organization across multiple channels, including donations, volunteer shifts, and event attendance. What can the consultant deliver to help them achieve this summary by channel?

A) Create a Role Hierarchy to summarize the number of Opportunity records associated with each user, and the Campaign Memberships associated with the Primary Contact on the Opportunity by channel.
B) Create an Account Hierarchy to see the number of people related to each household, and their associated Contact records with Campaign Memberships and Opportunities by channel.
C) Create a User Hierarchy to report by user with the Opportunity, Contact, and Campaign records owned representing donation, volunteer, and event channels and their Campaign Memberships.
D) Create a Campaign Hierarchy to see the number of people associated with each donation, shift, and event, by channel with Campaign Memberships.

4. A user at a nonprofit is trying to run a mailing list report on a campaign using the NPSP Household Mailing List button. They receive an error saying, "the data you are trying to access is unavailable." The button works as expected for the system administrator.
What should the consultant advise to troubleshoot the issue?

A) Check if the Campaign ID filter in the Campaign Household Mailing List report is unlocked.
B) Check if the user has the View Reports in Public Folders system permission.
C) Check if the user has access to the Apex Class for Manage Households.
D) Check if the user has access to Households via Role hierarchy.

5. A nonprofit is loading 5 million donation history records into Salesforce from a payment processing system.
What should the consultant do to ensure the data load Is successful?

A) Create an Apex Test Class.
B) Temporarily disable TDTM Trigger Handlers.
C) Deploy a Custom Apex Class with TDTM.
D) Disable Data Validation Rules.

Solutions: