[Feb-2022] Updated Salesforce Certification CRT-211 Exam Questions BUNDLE PACK
Master The Salesforce Content CRT-211 EXAM DUMPS WITH GUARANTEED SUCCESS!
NEW QUESTION 20
The VP for Marketing wanted to create a new campaign per region on Accounts with no open Opportunities. What tool can you use?
- A. Cross Filter
- B. Analytical Snapshot
- C. Joined Report
- D. Standard Filter
Answer: A
NEW QUESTION 21
The VP of Finance wants to ensure that once an opportunity is closed, it cannot be modified by any user.
How can an administrator meet this requirement?
- A. Create an opportunity validation rule with the formula; PWORVALUE( IsClosed ) - True.
- B. Create a workflow field update to update the IsClosed field to True if a dosed opportunity is modified.
- C. Set all fields to Read-Only on the standard Closed Opportunity page layout.
- D. Set the Do Not Modify Closed Opportunity permission for all profiles.
Answer: A
NEW QUESTION 22
Product is payed for once, but receive product in increments (1)
- A. set up default quantity schedules
- B. set up default revenue schedules
- C. create revenue schedules
- D. create quantity schedules
Answer: D
NEW QUESTION 23
The VP of sales at Universal Containers has reported that users are changing the stage of opportunity records that they do not own. The VP wants only the owner of an opportunity to be able to change the stage of an opportunity-wide Default are set to pubic read/write.
Which validation rule should the administrator use to allow only the record owner to edit the stage field?
- A. NOT(PRIORVALUE(StageName) , Ownerid = $user.id)
- B. NOT(ISCHANGED(StageName) , ownerid = $user.id)
- C. AND(PRIORVALUE (StageName), Ownerid < >; $user,id)
- D. AND(ISCHANGED(StageName) < >; $user.id)
Answer: D
NEW QUESTION 24
Universal containers uses Salesforce to track job positions and applicants. Applicants can apply for multiple positions and positions will have multiple applicants. The company wants to ensure that if an applicant is deleted, all associations between the applicant and the position(s) that he or she has applied for are deleted.
How can this be accomplished?
- A. Create a custom object between applicants and positions with lookup fields on the junction to both the objects.
- B. Create a many -to- many relationships using junction object with both positions and applicants as masters.
- C. Create a lookup relationship between applicants and positions with applicants as the parent.
- D. Create a master detail relationship between applicants and positions with applicants as the master.
Answer: D
NEW QUESTION 25
Universal containers has a workflow rule that sends an email alert to the VP of sales when a large deal is won. The VP is reporting that these emails are not being delivered.
What tool could be used to determine the problem? choose 2
- A. System audit trail.
- B. Workflow monitor.
- C. Debug log.
- D. Email log.
Answer: B,D
NEW QUESTION 26
The administrator of Universal Containers is testing an approval process in a recently refreshed Developer Pro sandbox and is finding that none of the notification emails are being sent to the approvers.
which two reasons could be the cause?
Choose 2 answers
- A. The deliverability access level setting Is incorrect.
- B. Workflow emails only work in Full sandboxes.
- C. HTML templates are unavailable in sandboxes.
- D. The email addresses for the users are incorrect.
Answer: A,D
NEW QUESTION 27
What password option is available for the administrator to set on content deliveries? Choose 3
- A. Password protection is required
- B. Password complexity rules
- C. Password protection is optional and defaults to ON
- D. Password protection is optional and defaults to OFF
- E. Administrator provided default password
Answer: A,C,D
NEW QUESTION 28
Universal Containers has a workflow rule that sends and email alert to the VP of Sales when a large deal is won. The VP is reporting that these emails are not being delivered.Which two tools should be used to determine the problem?
- A. Workflow monitor
- B. Email log
- C. System audit trail
- D. Debug logo
Answer: B,D
NEW QUESTION 29
Universal Container has an app exchange application they are planning to uninstall. What tools can be used to archive data before uninstalling the application? Choose 2 answers
- A. Data Loader
- B. Weekly Export Service
- C. Analytic Snapshot
- D. Workbench
Answer: C,D
NEW QUESTION 30
How can you ensure that the Account Name is unique?
- A. Edit Account Name field and select Unique Checkbox
- B. Use the VLOOKUP operator in a validation rule for the account name
- C. Use an APEX Trigger
- D. Use the HLOOKUP operator in a validation rule for the account name
Answer: B
NEW QUESTION 31
Universal Containers wants to allow its customers to submit support requests across multiple channels. In which two ways can this be accomplished with Salesforce ?
- A. Enable the Service Cloud Console app on the company website.
- B. Expose the case feeds option on the company's website.
- C. Enable Chatter Answers in the company's Customer Community.
- D. Create a Live Agent chat button on the company website.
Answer: C,D
NEW QUESTION 32
Which two processing steps are triggered when reassigning Account owners using the Mass Transfer too?
Choose 2 answers
- A. Only Owner-based sharing rules are recalculated.
- B. All manual sharing is removed from the Accounts
- C. Manual sharing is updated to reflect the new Owner
- D. All Account sharing rules are recalculated.
Answer: C,D
NEW QUESTION 33
Salesforce Knowledge offers the ability to store PowerPoint files, PDFs, office documents, and any other type of file with no restriction on size or length.
- A. False
- B. True
Answer: A
NEW QUESTION 34
Which deployment tool can be used to deploy metadata from a developer
edition organization to another organization? choose 2
- A. Data loader.
- B. Force.com IDE
- C. Force.com Migration tool(100%)(salesforce extensions for visual studio code)
- D. Change sets
Answer: B,C
NEW QUESTION 35
Which two deployment tools should be used to delete metadata from an organization?
Choose 2 answers.
- A. Unmanaged packages
- B. Developer Console
- C. Ant Migration Tool
- D. Change sets
Answer: A,B
NEW QUESTION 36
Agents can file vacation leave request that must be approved by the manager. An agent is unable to submit the request. What could be the possible cause?
- A. Approval process is not activated for him
- B. He is not Manager of any User
- C. Agent's manager is inactive
- D. There is error in Approval Process
Answer: C
NEW QUESTION 37
Your organization-wide defaults for access rights to Price Books are set to Use, but only Sales Reps should have access to Price Books, What should be your first step?
- A. Change the organization-wide default setting to View Only.
- B. Change the organization-wide default setting to No Access.
- C. Change the Sales Reps' access rights to Use.
- D. Leave the organization-wide default setting, but change the Sales Reps' access rights.
Answer: B
NEW QUESTION 38
When using Customizable Forecasts, which forecast category is not included in the forecast? * (1 Point)
- A. Best Case
- B. Omitted
- C. Closed
- D. Pipeline
Answer: B
NEW QUESTION 39
Which three capabilities of Live Agent in the Salesforce Console for Service? Choose 3 answers.
- A. The Articles tool can be used to search for Knowledge Articles
- B. Chats can be transferred to other agents.
- C. Multiple visitors can chat in one window
- D. The Details tab can be used to see information about the visitor.
- E. Approval Processes can be used to escalate cases in the chat window.
Answer: A,B,D
NEW QUESTION 40
Suggest a feature that SFB Industries can enable to increase call deflection.
- A. Live Chat
- B. Click--to--dial
- C. Email--to--Case
- D. Public Knowledge Base
Answer: D
NEW QUESTION 41
The VP of the company is always travelling and uses only an iPad for office communications. Employees, who are chatter users, needs to submit their quotes for approval by the VP. How will the system admin meet this? Choose 2
- A. Enable Approval by Email
- B. Enable Salesforce Mobile
- C. Enable Chatter
- D. Configure Salesforce for Outlook
Answer: A,C
NEW QUESTION 42
What are three characteristics of Dynamic Dashboards? (Select 3)
- A. Dynamic Dashboards can be viewed by anyone
- B. Dynamic Dashboards can display the data of the logged-in user
- C. Dynamic Dashboards can display the data of a set running user
- D. Authorised users can change the running user of a Dynamic Dashboard
Answer: B,C,D
NEW QUESTION 43
A user needs to copy existing products from a pricebook. What should be taken into consideration when cloning products or pricebooks?
- A. Pricebooks cannot be cloned when the user has access on products and pricebooks
- B. Pricebooks cannot be cloned when the user has no access on products and pricebooks
- C. Customer should be able to create a pricebook if they have access to pricelist
- D. Enable manage pricebooks
- E. Pricebook must be enabled first before user can use the the pricelist
Answer: B
NEW QUESTION 44
What type of prices can the system administrator set for an organization's products? Choose 3 answers
- A. Standard Prices
- B. List Prices
- C. Discount Prices
- D. Product Prices
- E. Sales prices
Answer: A,B,E
NEW QUESTION 45
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