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Updated: Oct 04, 2026
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Nortel 920-220 Exam Overview:
| Certification Vendor: | Nortel Networks |
|---|---|
| Exam Name: | Nortel Converged Campus ERS Solution |
| Exam Number: | 920-220 |
| Passing Score: | 70% |
| Real Exam Qty: | 60–64 |
| Exam Format: | Multiple Choice |
| Related Certifications: | Nortel Certified Design Specialist (NCDS) Nortel Certified Support Specialist (NCSS) |
| Certificate Validity Period: | No longer active; retired |
| Exam Duration: | 90–120 |
| Available Languages: | English |
| Exam Price: | $125 USD |
| Recommended Training: | Global Knowledge Nortel Training |
| Exam Registration: | Prometric Testing |
| Sample Questions: | Nortel 920-220 Sample Questions |
| Exam Way: | In-person at Prometric test centers / Online proctored (when active) |
| Pre Condition: | No formal prerequisites; basic networking knowledge recommended |
| Official Syllabus URL: | https://en.wikipedia.org/wiki/Nortel_certifications |
Nortel 920-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Services & Integration | 15% | - Management protocols and monitoring - Voice and multimedia integration - Security features and access control |
| Maintenance & Troubleshooting | 15% | - Performance monitoring and tuning - Fault isolation and diagnostics - Software upgrades and backup |
| Installation & Commissioning | 20% | - Hardware installation and setup - Software loading and initial configuration - System management access |
| Switch Configuration | 25% | - IP routing and routing protocols - QoS and traffic prioritization - VLANs, trunking, and spanning tree |
| Converged Campus ERS Architecture | 25% | - Campus network design principles - Convergence of voice, data, and video - ERS 8800 / 8600 / 5500 Series Overview |
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